Base London Arvostelua 

I'll give them 2 stars.
Shoes arrived but had a scratch on them. Emailed them with photo of scratch.
Asked them to send a new pair of shoes and they could collect these when arrived, but they didn't want to do that, went back and fourth emailing which took them an age to respond to my questions.
This took them so long I had to keep the shoes as the wedding I'm attending is this week, giving me no time to sort another pair out as they have taken over a week to reply from my first email to the last email.
Eventually gave me a 20% refund, bare in mind these would be at least half price if they were to be in a sale, thats if someone would even buy them with a scratch?
Shoes would of been fine otherthan the scratch.
My advice is steer clear, as their customer service is shocking.

I've been a size 8 for years an allways liked Base Shoes. The last pair I bought in January absolutely cripple me and are obviously sized wrong. After contacting Base to ask if this could be the case and had anyone else has same issue. I've had no response what so ever not even an acknowledgement. Not good enough Base for a respected UK brand.

Shipping out of product was relatively speedy.

Inconsistent sizing, I have been buying Base products for years but normally out of a shop, bought a pair of mens Clifton boots which I loved and if they were not discontinued I would of bought another pair and even tried getting them repaired. So I then bought a pair of Kramer boots which the sizing is so different, put the boots up together and they are so noticeably smaller, Great product but buy from a shop not online.

Good shoes. Great price. Thanks

Very nice shoes but a bit narrow I have been wearing them and are getting a much better fit

A sale purchase at an amazing price.
Great quality item, & even between Xmas & New Year delivered in 48hrs !!

My shoes arrived in good time and were high quality as always however this particular ones which I have bought before came up a little loose. which was a shame. I'll get an innersole but that wasn't necessary last time, hence the four stars.

Fast, easy and secure. Excellent.

As per usual I ordered a couple of pairs of shoes they were with me in less than 48 hours over Christmas. I have purchased several pairs of shoes from Base, they are of a good quality for price long lasting my work shoes ( Four pairs) have lasted tremendously well. Casual shoes and boots are smart and comfortable. Don’t waste money on the overly priced stuff then have to have them resoled at 3/4 the price.

Prompt delivery.
Super quality at excellent prices.
Great to be able to find genuine value for money these days.

Extremely quick delivery, especially over the festive period.
Lovely pair of shoes, and great fit.
Will definitely be buying some more.
Thank you

Excellent pricing, great quality, and decent delivery time. What's not to like. 😁

Great service, fast delivery and so far very pleased with the boots.

What is the ‘lifespan’ of a BASE shoe? My boots are hardly worn but the sole is cracked and siphons in water into shoe. Can’t be wrong to say this is really bad for a brand that is highly regarded.

Bought Ozzy Grain Chelsea Boots, very nice looking boots, but unfortunately they didn’t last longer just after few months of a very minimal use for only office work it’s heal cracked and it’s got holes in both boots, I always had timberland and rockports but never had this problem even after many years. Very disappointed.

Fast delivery