Good service, but since you don't work at night.. we need to plan little early to buy the sim. And also after some days, normal calling couldn't work ... not sure that would be temporary issue or what... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The instructions were very clear from the beginning. Buying, esim set up and configuration was very simple. Some got automatically activated when we reached Bali. No network issues in bali what so ev... Näytä lisää
Yritys on vastannut
Had issue with first card I bought and just whatsapp's for help and sorted straight away- no further issues- thanks so much for easy service
Yritys on vastannut
I bought an e-sim for Indonesia (the whole country) with 42 GB (usable 30 days) for 20 Euro. Purchase and support were absolutly amazing. Installation was quickly made and the e-sim worked on spot af... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Balisim offers travelers the ultimate solution for staying connected in Bali and across Indonesia. Specializing in Telkomsel eSIMs, Balisim ensures seamless internet access from the moment you land, making it easy to navigate, share your experiences, and stay in touch with loved ones. With fast and reliable coverage, Telkomsel is the leading provider in Indonesia, even in remote locations. Skip the hassle of searching for local SIM cards or dealing with unreliable Wi-Fi. Balisim’s eSIM is easy to activate before your trip, saving you time and effort. Whether you're exploring Bali’s beautiful beaches, venturing into lush jungles, or discovering cultural treasures, Balisim provides uninterrupted connectivity to enhance your travel experience. Designed with convenience in mind, Balisim’s plans are affordable and flexible, catering to various data needs. Enjoy peace of mind knowing you’re backed by exceptional customer support to guide you every step of the way. Balisim is perfect for digital nomads, adventure seekers, and casual travelers alike, providing the tools to make every moment in Indonesia more connected and memorable. Experience the freedom of reliable internet with Balisim and focus on creating lasting memories during your journey.
Yhteystiedot
Kuta, Badung, Indonesia
- support@balisim.com
- www.balisim.com
4,7
Erinomainen
192 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Incredibly helpful
Incredibly helpful, understanding, guiding, and being friendly! Thank you for your help!
12. maaliskuuta 2026
Vastaus yritykseltä Balisim
Thank you so much for your kind words! We know that setting up tech in a new country can be stressful, so we always aim to be as guiding and friendly as possible. We’re just happy we could help you get connected. Enjoy your Bali adventure!
Easy to order and set up
12. maaliskuuta 2026
Vastaus yritykseltä Balisim
Thank you! We are so happy to hear that both the ordering and setup were easy for you. That is exactly what we aim for! Enjoy your time in Bali and stay connected!
Highly recommended
Very nice
Good network coverage
Very helpful staff
Absolutely loveed it
Highly recommended
Very affordable
4. maaliskuuta 2026
Vastaus yritykseltä Balisim
We absolutely loved reading this!
Thank you so much for the high recommendation. We’re thrilled that you found our staff helpful and enjoyed the excellent coverage and affordability. It’s our goal to make staying connected the easiest part of your Bali trip!
Vastaus yritykseltä Balisim
Thank you for the feedback! Our goal is to provide a seamless, "perfect" connection for every traveler, and we’re glad we achieved that for you. Thank you for choosing Balisim.com!
Vastaus yritykseltä Balisim
Thank you so much! We’ve worked hard to create a top-tier workflow so our customers can get connected without the hassle. It’s great to hear that our support team was there for you when you needed them. Enjoy the rest of your Bali trip!
Very easy to use
7. maaliskuuta 2026
Vastaus yritykseltä Balisim
Thank you! We are so glad you found our eSIM easy to use. We believe staying connected in Bali should be the simplest part of your trip. Enjoy your stay!
Overall process was so great and you…
Overall process was so great and you can directly contact the support team, I requested the sim the day before landing and the Sim was already activated when I landed. The whole process was very smooth, thanks a lot to Balisim team.
7. maaliskuuta 2026
Vastaus yritykseltä Balisim
Thank you so much for the kind words! We’re thrilled to hear that your SIM was activated and ready the moment you touched down. We know how important it is to be connected right away, and we’re glad our support team could make the process so smooth for you. Have an amazing time in Bali!
Whole process of buying e-sim to…
Whole process of buying e-sim to activation was quick and precise. Thanks to the whole team , they were very quick to answer all the questions. Strongly recommend their services while you are in Bali.
7. maaliskuuta 2026
Vastaus yritykseltä Balisim
Thank you so much! Our whole team takes great pride in being quick and precise with our support. We know that clear answers make all the difference when setting up a connection in a new country. We truly appreciate the strong recommendation!
Vastaus yritykseltä Balisim
Thank you! We believe that excellent service shouldn't have to come with a high price tag. We're so glad you enjoyed the value we provide. Have a fantastic time exploring Bali!
Unflexible and untrue Company
You Not follow your Internet information I shout Install my eSIM during my travel to Bali. I will never use you again. Was my biggest failure to use you. The later Support was okay.
4. maaliskuuta 2026
Vastaus yritykseltä Balisim
Hi Reiner Otto Wolf, We are so glad we could help you get everything sorted.
For Indonesian eSIMs, the local government registration is a mandatory step, and once that was completed, we're thrilled your connection started working perfectly!
It was wonderful seeing the Barong dance video you shared after the activation—it looks like you're having an amazing time.
Enjoy the rest of your trip and stay connected!
Quick and easy
Quick, easy and I had a working sim the minute I landed in Bali. Highly recommended.
24. helmikuuta 2026
Vastaus yritykseltä Balisim
Thank you! We are so happy you were connected the minute you landed. There's no better feeling than walking off the plane and being ready to go! We truly appreciate the high recommendation. Enjoy every moment in Bali!
Best simcard and support
22. helmikuuta 2026
Vastaus yritykseltä Balisim
Thank you so much! We are thrilled to be your choice for the best SIM card in Bali. Our support team is always here to make sure you stay connected. Enjoy your trip!
Super convenient
Great service, great value and easy to set up. Our sims were active and ready to go when our plane landed. Super convenient. Really good communication from Balisim. Definitely my go to every time we come to Bali.
28. helmikuuta 2026
Vastaus yritykseltä Balisim
Thank you so much! We are thrilled to be your "go-to" for your Bali trips. 🌴 There is no better feeling than landing and being ready to go immediately, and we’re so glad we could make that happen for you. We look forward to getting you connected on your next visit!
Horrible Experience
I got Telkomsel esim. Couldn't call anyone. Unable to call local number. Internet not at all working. Pathetic experience. We have been always reaching out to local people for calling our driver. Terrible.
27. helmikuuta 2026
Vastaus yritykseltä Balisim
I am truly sorry to hear about the frustration you’ve experienced upon your arrival. We never want a customer to feel stranded, and I want to ensure this doesn't mess up your holiday in Bali.
I have reached out to you just now to troubleshoot your internet connection immediately. Most of the time, a quick setting toggle (like "Data Roaming" or a "Network Reset") gets the data working instantly, and I want to walk you through that right now.
Regarding the calls, I would like to clarify that the specific Telkomsel eSIM product you purchased is a Data-Only plan and does not include local calling credit (pulsa). This is noted in the product description on our site.
Most travelers in Bali use WhatsApp to call drivers and hotels, as it uses the data connection rather than local minutes.
Please check your messages so we can get your internet running 100% right away. We are committed to getting you back to enjoying your trip!
Vastaus yritykseltä Balisim
Thank you for your feedback! While we strive for instant connection, it can sometimes take a few minutes for the local network to "handshake" with your device upon arrival. We appreciate your patience during that setup time and are glad you got connected!
Vastaus yritykseltä Balisim
Thank you so much for the strong recommendation! We take pride in being a reliable information provider for our guests. Our goal is to make sure you have all the right details for a smooth connection the moment you land. We're glad our team could help you so quickly!
Amazing customer service
Amazing customer service, quick response. Helped with my issue straight away. Esim was very easy to do, just upload phone info, passport and your ready to roll. Very recommended, took maybe 20-30 mins.
24. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Balisim
Thank you so much for the recommendation! We love the phrase "ready to roll"—that is exactly how we want our customers to feel. We're glad our team could resolve your issue straight away and that the setup took less than 30 minutes. Enjoy the connection and your time in Bali!
Bali eSim Experience
eSim installation and activation was very simple, payment was very easy and affordable.
had range in almost all areas
13. helmikuuta 2026
Vastaus yritykseltä Balisim
Thank you! We are so glad you found our eSIM affordable and easy to set up. We take great pride in our network reach, so hearing that you had range in almost all areas is fantastic news. Enjoy the rest of your Bali adventure with a great connection!
Great Customer Support
Great Customer Support, very fast reply, perfekt Support Information Provider. Strongly recommendation
19. helmikuuta 2026
Vastaus yritykseltä Balisim
We are thrilled to hear you had such a great experience! Providing fast and accurate support is what we do best. Thank you for choosing Balisim.com and for recommending us so highly to the travel community. Enjoy Bali!
Vastaus yritykseltä Balisim
Bardzo dziękujemy za opinię! Cieszymy się, że nasza „błyskawiczna” reakcja pomogła. Staramy się, aby obsługa mailowa była zawsze na najwyższym poziomie, by nasi klienci mogli bez stresu cieszyć się pobytem na Bali. Do zobaczenia następnym razem!
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