Baby & Co Arvostelua 

Good experience - I found the car seat I wanted, there was a shipping delay which I understood. The car seat was dispatched when they said it would be, and it arrived at the time stated.

The order was placed back on the 28th December 2025 with a delivery timeline of 7-10 working days. I have now been waiting C.24 Working days and over a full calendar month since the order was placed and payment made. There has been little to no communication on this matter other than when I have reached out to Baby& Co. Upon reaching out, I was told there was a supplier issue and Delivery would be made by WC12/1. After this week had passed, I was told there was a further delay until the 1st Feb. Now I have been told the Middle of February. There has been no attempt issue any compensation or partial refund due to the failure of this company.

Item was not in stock when ordered but support kept me in the loop and fulfilled the order ahead of time. Happy with the product, great experience.

Delighted with our purchase of the Mamas & Papas Lua Bedside Crib. The quality is excellent and it feels sturdy and well made, while still being compact and stylish. It was easy to assemble and adjust to our bed, giving us peace of mind during the night. A really practical and reassuring choice for those early months. Very happy with both the product and overall experience

Really pleased with our purchase of the Maxi-Cosi Minla highchair. Ordering was straightforward and delivery was quick. The highchair itself is excellent quality, sturdy, and very practical as our little one grows. It’s easy to adjust, simple to clean, and fits perfectly into our daily routine. Great overall experience and a product we’d happily recommend

Ordered a Cybex Pallas G3 took a while but it got delivered packaged perfectly and our son loves his new seat.

Very poor communication and unreliable delivery

I ordered an item from Baby & Co which was advertised with standard delivery, so I expected it within the usual 7–10 days. I received no updates or emails at all after ordering.

Once the delivery timeframe had already passed, I had to contact them myself to ask where my order was. Only then was I told that the item was delayed until mid-February — over a month later than expected.

If I hadn’t chased this up myself, I have no idea when (or if) I would have been informed about the delay. This lack of communication is unacceptable, especially for a baby-related product where timing matters.

Very poor customer service, misleading delivery expectations, and an unreliable website. I won’t be ordering from here again.

Too early to review. Ask me in 3 months time.

Ordered a car seat over a month ago and it still hasn't arrived, no tracking information and no update. Shocking service, which is very stressful!!!!!

Bought in the lead up to Black Friday and Baby & Co had a great price on a Cybex travel system bundle we wanted. Communication was pretty good including proactive phone calls when the items were due for delivery. The only downside is the length of time the bundles take to come in, presumably, from the manufacturer, assuming the items are dropshipped. It took 18 working days from order for the majority of the products to arrive. This was a bit longer than the 10-14 working days advertised and ended up causing an issue with an earlier than expected baby. Overall a good experience but with the caveat of the delivery timescales.

Great item and timely delivery

Quick turnaround of order
Car seat arrived in excellent condition within 2 days of placing the order. Excellent service

Love my order.
Order came quickly (2 days) i needed it asap so emailed- quick response and brilliant customer service. Thank you! Will purchase from here again

Really friendly and helpful with loads of advice. Why real shops run by people who care are so much better :)

Fast service and the best price online. Great quality product from a leading brand (Cybex). Thanks so much!

Brilliant never used before great price excellent customer service. And speedy delivery. Very pleased thank you would highly recommend.

After placing a very expensive order I didn't get much in the way of notifications as to how long my order would take. Once it came I was very happy with it. An amazing car seat with easy fitting instructions.

Amazing. Very good product. Delivery was on time