Avtex Arvostelua 

282
•
TrustScore 4.5/5 tähteä

4,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I bought an av19ts. Its a great tv, i like the matt screen so no reflected light. And surprisingly its speakers are good considering its thin profile. Have had a need to speak with customer services a... Näytä lisää

Saanut 5/5 tähteä

My Avtex AMR104X was installed with the router conveniently placed and easy to access (especially for changing/inserting a SIM). The compact aerial has not increased the height of my motorhome. The ro... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

This is my 3rd Avtex, each bigger and with more features. The latest, 27” Pro, was very easy to set up, has a very good picture and better sound than the last models. Being a smart TV I can stream fro... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were on holiday in Devon, our telly went blank, sound no picture!….rang Avtex, they said take it to reception, where they picked it up on Monday morning, we had it back on Thursday afternoon, worki... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Sähköyhtiö

Yrityksen kirjoittama

Avtex has been the trusted name for mobile leisure specific audio visual products for over 30 years. Our skilled, dedicated team design our TVs and other associated products specifically for the mobile leisure industry. Over the years we have accumulated a wealth of experience and technical expertise in this narrow sector and have an in-depth understanding of the market and its intricate requirements. Sleek design, high quality componentry, rigorous testing, state of the art technology and cutting edge features are the hallmark of Avtex products.


Yhteystiedot

4,7

Erinomainen

TrustScore 4.5/5 tähteä

282 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,7

Kaikki arvostelut

(282)

209 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

At19 freely tv

Excellent product. Well designed and built. Superb performance
Excellent support from real experts to questions that I had.
Already had a very old AVTEX tv. Also have a Smart tv but this was my first experience to Freely and also to VIDAA. it would have been helpful to be presented with more knowledge of these new experiences, what they offer, their relevance etc. then the Start-up info would have been much easier to understand and use
And ray guide of how best to use all of these features when good WiFi is available but also how to adapt for when one may be touring with aerial only. After all Abtex does promote its ability to cover one’s needs when touring!!
But now performing well and sorted. Great product.

18. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback and suggestions.

We are delighted to hear you are pleased with both the performance and the support/service you received.

Thank you for choosing Avtex!

Kind regards,

The Avtex Team

Saanut 1/5 tähteä

I have a Garmin Avtex Tourer Three…

I have a Garmin Avtex Tourer Three satnav. This is quite an expensive item. It has stopped providing map and software updates. On attempting to update via Garmin Express all I get is "There was an error installing the update". Garmin Express have been useless. I was told to reinstall Garmin Express several times but this made no difference. They eventually gave up trying to solve the issue. It is also possible to update maps without connecting to Garmin Express, which I have done in the past; however, this doesn't work either now. Hence the low rating - I would have given zero rating if this had been possible. The problems have been ongoing since 2025.

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback. We are sorry to hear about the ongoing update issues with your Avtex Tourer Three and understand how frustrating this must be.

We appreciate your patience and apologise that the issue has not yet been resolved. Please contact info@avtex.co.uk with your device details so we can investigate further and do our best to help.

Kind regards,

The Avtex Team

Saanut 5/5 tähteä

Service was superb

Service was superb. Equipment is of the highest quality. Very easy to install and set up, I would recommend Avtex to anyone as I have done to my friends in the caravan and motorhome community

21. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your wonderful feedback.

We are delighted to hear you are pleased with both the quality of the equipment and the service you received. Thank you for choosing Avtex!

Kind regards,

The Avtex Team

Saanut 5/5 tähteä

AVTEX FOUND A REPLACEMENT LEAD FOR OUR 16 YR OLD TV

My husband and I have an Avtex 16" TV in our campervan. On holiday, my husband accidentally "snagged" the lead, whilst making the beds up. It came out of it's socket and no longer worked. I contacted Avtex, but didn't think I'd be able to get a replacement lead as the TV is 16 yrs old. When I rang, I was told I needed to speak to the engineers. They posted a new lead out to me at the camp site we were at, but it didn't fit. Altogether, 2 more were posted out but the 3rd one fitted. Because they managed to find the right one for us, we now have a working TV. We had to phone several times when the first 2 leads didn't fit, but they never gave up. We were helped by Tom, who was brilliant and who "went above and beyond" to help us. If I could, I would give them 10 stars instead of 5 stars for their customer service. My rating for them is "excellent".

30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your fantastic review. We’re delighted we could help get your TV working again, even after 16 years of use.

We’ll be sure to pass your kind comments on to Tom, who will be very pleased to hear them. Thank you for your patience while we found the correct lead, and for your continued support of Avtex.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Never disappoints

Never disappoints, this is the 2nd piece of equipment I have had and work better that expected
Keep up the great work

20. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your continued support and kind feedback. We’re delighted to hear your Avtex equipment has exceeded expectations once again.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Great product...delivered on time..well…

Great product...delivered on time..well packaged...love it thanks

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your lovely feedback. We’re delighted to hear you’re pleased with your product and that it arrived on time and well packaged. We hope you continue to enjoy using it!

Kind regards,
The Avtex Team

Saanut 4/5 tähteä

All good except for the VIDAA app…

All good except for the VIDAA app account creation and set-up. Some advice: don’t allow your spouse to try to use the app at the same time as you. Only one concurrent user is allowed. It took me a few very frustrated attempts before I realised what she was doing…

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Having previously owned an Avtex TV

Having previously owned an Avtex TV, our first choice was to buy one again for our camper van from Webbs Outdoors. So pleased with the style, look and sound quality of the upgraded AV21TS model. Picture is superb with easy set up.
Looking forward to our next trip away to use it.

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback and for choosing Avtex again for your camper van.

We’re delighted to hear you’re pleased with the style, picture and sound quality of the AV21TS, and that the setup was nice and easy.

We hope you enjoy using it on many future trips away!

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Buy with absolute confidence

We all know what it’s like when we buy a new product, often excited to get it up and running, often this is where the excitement turns to frustration.
This is where Avtex changes the experience, no thick user manuals to trudge through, no ambiguous instructions just simple a set up card that my grandmother could follow.
After just a few minutes the experience is rewarded with a fantastic picture and great sound quality. Viewed from all angles the picture is clear and without distortion. Freely is a game changer, I didn’t think I needed it but am so glad I have it. The remote is ergonomic and easy to understand and get used to. I would comment on customer service but have had no need to call on them. I could not rate this product higher and it is a great addition for my motorhome.
Highly recommended

19. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your fantastic review. We’re delighted to hear the setup process was so straightforward and that you’re enjoying the picture quality, sound and Freely features of your new Avtex TV.

Kind regards,
The Avtex Team

Saanut 2/5 tähteä

Frustrating setup of my Avtex 32”

Frustrating setup of my Avtex 32”. No instructions in box - it’s a puzzle to connect the sound bar. Very little thought to easy setup for a travel TV. Heavy unit - box had sales leaflets inside, Avtex focus on your customer experience first please

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback. We’re sorry to hear the setup of your Avtex 32” was frustrating and that the instructions were not as clear as expected.

To reduce paper waste, we provide on-screen setup guidance, however printed instructions are available on request. Please contact our Service Department and we will be happy to provide a copy.

Kind regards,
The Avtex Team

Saanut 4/5 tähteä

Great TV and WiFi router for our motorhome

Great TV and WiFi router for our motorhome. Very good quality and features and design. A bit more expensive than others but quality build and performance and great technically.

17. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your great feedback. We’re delighted you’re enjoying both your Avtex TV and WiFi router in your motorhome.

It’s great to hear you’re pleased with the quality, features, design and performance. We really appreciate your support.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Just bought our 1st touring caravan &…

Just bought our 1st touring caravan & needed a dual voltage tv, after checking other makes which turned out to be poor quality, opted for the Avtech 21.5" & we were not disappointed, picture & sound in both 24v & 240v are great, would highly recommend.

16. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your great feedback and congratulations on your first touring caravan. We’re delighted you chose the Avtex 21.5” and that you’re pleased with the picture and sound quality on both 24v and 240v.

We really appreciate your recommendation and hope you enjoy many trips ahead.

Kind regards,
The Avtex Team

Saanut 3/5 tähteä

Review to win soundbar

Looking forward to using it together with the new sound bar I’m not going to win for doing this review 🤷

16. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your review.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Had it fitted to my caravan put in my…

Had the modem fitted to my caravan i put in my old smarty Sim card had to remove the modem get access to login as the password Q code is on the back. it would help if a card with the Q code on was put in the box. Other than that all is working fine. Connected to my phone and the speed is very good. Will link it to my TV when I go away on holiday.

15. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your feedback. We’re pleased to hear everything is working well and that you’re happy with the connection speed.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

Easy to install

Easy to install. Great sound and picture quality

8. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for your review.

Kind regards,
The Avtex Team

Saanut 1/5 tähteä

Rubbish ,avtex smart pro tv and router.waste of money

Bought the avtez smart pro tv and router £600 later and what a pile of rubbish. Spend thirty odd pound on sim cards, registering everything . You have to go on a laptop ,configure the network which is not a 5 min job . Did all this while talking to avtex technical for 40 min . It says iv Internet but most things go via the freely site on the tv. And thos is poor. Got to a camp site and connected to a very high quality Internet and tried the wirless option and ethernet . Worked one day then crashed. Nothing wrong with connecting phones on site ,just the avtex. You can switch jyst to aroal mode as the freely rubbish comes on screen and says something went wrong . Im technically minded but I have to say . Get a book to read and dont buy the avex systems . Mine will be going in the bin this weekend .

1. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

We’re sorry to hear about your experience. This isn’t the level of performance our customers usually have, or what we expect from the Avtex Smart Pro TV and Router.

We’d really appreciate the opportunity to look into this further and help resolve the issue. Please contact our service department on 02920 847670 or email info@avtex.co.uk.

Kind regards,
The Avtex Team

Saanut 5/5 tähteä

This is our second AVTEX as we have…

This is our second AVTEX as we have gone for a larger screen.Super easy to install and setup with a fabulous picture!!!!

4. toukokuuta 2026
Oma-aloitteinen arvostelu
Avtex-logo

Vastaus yritykseltä Avtex

Thank you for taking the time to leave us a review and for choosing Avtex.

We're pleased to hear you found installation and setup easy, and we hope you enjoy your larger screen!

Kind regards,
The Avtex Team

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