Good strong customer support. They reached out to me with registering my 2 S-8 jumper and tire inflator devices provided me the direction to take solve my problem. Thank you!
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Good strong customer support. They reached out to me with registering my 2 S-8 jumper and tire inflator devices provided me the direction to take solve my problem. Thank you!
Yritys on vastannut
Very light weight and easy to use . Can be a power bank as well . Also convenient to operate because of a preset pressure and auto shut off . Recommended to have one in the car for emergency use .
Product arrived on time. Very well made. This product replaced an older one that had less accuracy and features. This one is giving me readings that the older one did not in terms of very low voltage... Näytä lisää
Yritys on vastannut
I emailed customer service about an issue with the product AstroAI Digital Tire Pressure Gauge in which the LCD screen went bad. After answering a couple of questions, they sent me a replacement that... Näytä lisää
Yritys on vastannut
AstroAI is an automotive and household tool brand dedicated to outfitting customers “For All of Life’s Adventures”. Our products range from tire inflators, tire gauges, and car jump starters to multimeters, freezers, and car cleaning tools, empowering customers to live a life never imagined possible. We have shipped over 10,000,000 products to 30 countries and regions since our establishment in 2016, helping thousands of customers enjoy their time on and off the road to the fullest.
7423 Doig Dr, 92841, Garden Grove, Yhdysvallat
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
My defective scraper was replaced at lightning speed - I had it 2 days after my initial contact with customer service. Very impressive!
I purchased an Air Compressor from AstroAI through Amazon, last fall. I used it to send air pressure to my Travel Trailer's plumbing as part of winterizing it. I did not use the Air Compressor again until we took the trailer out in the Spring of this year. I was using it to put air in the tires of the trailer when it stopped working. Amazon said I was out of the 90 warranty, so I contacted AstroAI to see if they could help me. They could not have been nicer in their correspondence and after I provided some details, they sent me a replacement Air Compressor. I am very appreciative for this quick solution and professionalism. Great customer service makes me a repeat customer!

Vastaus yritykseltä AstroAI
Great product and first rate customer service. Will definitely buy from this seller again.
I purchased this car starter through Amazon and ran into an issue while using it. Since the Amazon return window had already passed, I contacted the seller directly. They handled it with incredible kindness and speed, sending me a replacement in no time. This was hands down the best after-sales service I have ever experienced. I now have complete trust in this company and highly recommend them to future buyers!

Vastaus yritykseltä AstroAI
I had an issue with the battery on my tire inflator, so I contacted customer service to ask if they could send a replacement device. They responded very quickly and arranged to send me a new device right away. I’m very satisfied with their prompt and helpful support. Great customer service!

Vastaus yritykseltä AstroAI
Excellent tyre pump. Works perfectly. Prompt delivery plus an extended warranty.

Vastaus yritykseltä AstroAI
Very pleased with all aspects of this inflator: sized perfect for carrying on a motorcycle trip, performance, display info, lighting, no need to plug into vehicle power, 3 year warranty with product registration, price on Amazon & quick delivery. 2 thumbs up!

Vastaus yritykseltä AstroAI
I just received my Astro 1500a jump starter. I purchased 2. One for my wife and one for me. While I have have not had to use them it is reassuring to know they are ready when needed. The quality appears very good. The instructions were easy to understand and the units were neatly packaged. Shipping was quick also.
The only 2 items I would suggest to the manufacturer is, a rubberized edge on the unit as it is slippery in your hand. It has raised ribs but they offer little in gripping. Also, a protective, removable cap for the end of the charging cables to help keep unit free of any debris.
Hopefully we won't need them for a long time to come. First impression is they are a winner!

Vastaus yritykseltä AstroAI
Shipping was quick. Rugged construction with ample accessories. Easy to follow instructions. Works well on my E-bike and car. Simple to use. It is a must-have tool.

Vastaus yritykseltä AstroAI
Astro Ai support was awesome. The machine is small, but powerful. I had a glitch with the pressure gauge, and when I contacted them, they gave me a remedy and also immediately replaced the instrument. It is a must have in your car.

Vastaus yritykseltä AstroAI
My tire inflator on/off switch stopped functioning after several months. I reached out to AstroAI and after they requested a video of the problem they sent me a new device two days later. I am very satisfied with their service.

Vastaus yritykseltä AstroAI
Had a warranty issue with an AstroAI product which was quickly and thoroughly resolved by customer service.
Item was replaced in a few days with no hassle.
Would buy again from AstroAI.

Vastaus yritykseltä AstroAI
I had an issue and it was fixed immediately without much issue
We had a problem with our compressor which we purchased in 2024. After using a handful of times and a year and a half later, the product stopped working. I contacted the company via email and they promptly replied. After a couple interactions, they offered a replacement due to a faulty product. We were very happy with the customer service we received.

Vastaus yritykseltä AstroAI
I purchased my product(tire inflator w/gauge)from AstroAI over 2 years ago, it stopped working almost 2 weeks prior day before yesterday which was Monday. I got on my Amazon account, looked up AstroAI 's contact information, sent them an email containing my issue with the product that I purchased from them and now I will have a brand new one by this coming Friday(only 4 days), if that's not customer service I don't know what is !

Vastaus yritykseltä AstroAI
Awesome customer service.
My unit was broken, but AstroAI customer service hanlded it flawlessly!! Thank you
Support listened to what I was saying and handled the problem well.
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