I mistakenly selected the wrong size when placing my online order. I emailed Alexander Clementine the same evening and was pleasantly surprised to receive a reply confirming my order had been amende... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Helps with sweating and irritation. Makes a real difference in getting a good night’s sleep. It feels like you’re wearing nothing. Light, breathable, and barely there. Hard to describe, but once... Näytä lisää
Really love these underwear sets. I have four!! Very soft & comfortable, gorgeous colours. The bra offers good support for gentle activity so I wear mostly around the home but I need more support... Näytä lisää
The material feels lovely in my hand but I cannot comment on how they feel to wear since the sizing was way off. I ordered XL knickers which were supposed to fit 16-18. They are only very slightly big... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Alexander Clementine is a revolutionary, sustainably advanced women's health company making second-skin underwear from Icelandic seaweed and eucalyptus. The underwear maintains the natural properties of seaweed, making them naturally antibacterial, anti odour, temperature regulating and hypoallergenic. The unique seaweed blend uses 97% less water and energy than cotton to create as well as being softer than silk. The seaweed is harvested from the Icelandic Fjords every four years where it is cut above the regenerative level, meaning there is no detrimental effect on the environment and ecosystems. The eucalyptus comes from FSC forests. The fabric is carbon neutral and biodegradable and holds multiple prestigious fabric awards. Seaweed offers unique benefits for women experiencing menopause, including rich vitamins and minerals that support hormonal balance, natural anti-inflammatory properties for soothing skin, and a cooling effect to alleviate hot flushes. The underwear helps alleviate menopausal symptoms of heightened sensitivity. dry & itchy skin, vaginal atrophy, hot flushes and sleeping discomfort.
Yhteystiedot
London, Yhdistynyt kuningaskunta
- hello@alexanderclementine.com
- www.alexanderclementine.com
4,4
Erinomainen
357 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The underwear is so sexy
Underwear is so sexy! And definitely some of the comfiest and softest thongs I've worn.
24. heinäkuuta 2021
So great
So great, really good communication. the item was wrapped and delivered beautifully and all in sustainable packaging. even came with a little wildflower seed paper note!
20. heinäkuuta 2021
Gorgeous products and wonderful service.
Super soft, gorgeous look and speedy delivery. Packed beautifully, with a little personalised note recognising I had purchased from them before, their ethics, sustainability and quality is fantastic. I love this brand and their products, would definitely recommend a purchase!
20. heinäkuuta 2021
Great underwear, great service, smashed it.
Really good buying experience and product! Have been stung before from instagram adverts but checked the reviews and gave it a go. Present for my partner who loved the underwear - soft, comfortable and looks great. Accidentally ordered wrong bra size, they were very helpful with a return. Great underwear and great customer service!
22. kesäkuuta 2021
Oma-aloitteinen arvostelu
Amazing
Super soft, super cute, super comfortable and environmentally friendly! Very good quality. Shipped very quickly. Environmentally conscious packaging. Definitely going to order more
22. kesäkuuta 2021
really happy with the product!
really happy with the product!! love the material:))
19. kesäkuuta 2021
Lovely product and very comfy.
13. kesäkuuta 2021
I have contacted regarding a size…
I have contacted regarding a size change query but am yet to hear back, can you help? Really happy with the quality and speed otherwise.
8. kesäkuuta 2021
Vastaus yritykseltä Alexander Clementine
Hi Katie,
I can't see your email. Could you please resend your query to contact@alexanderclementine.com and I'll get back to you ASAP!
All the best,
Freya
MANY THANKS AGAIN ..
MANY THANKS AGAIN ... fantastic style & quality & feels good to support the ethos of this company ... actually feels amazing next to my skin too ! : )
7. kesäkuuta 2021
Unlikely to recommend
I ordered a set from here which was lovely fabric. The two underwear (medium blue frilly) within 1 wear both began fraying. Only after I posted on here twice did I get some communications from the company. Eventually they sent me a size up (at my request) and this has had no problems since. Had they have picked this up swiftly and without constantly trying to offer me an non matching item in exchange, they would have a customer for life, which is a shame. The bra has been worn and washed multiple times now with no bobbling, but the straps have loosened and they're at their tightest setting.
4. kesäkuuta 2021
Vastaus yritykseltä Alexander Clementine
Hi Ericka,
As we explained to you through our email communication, we have removed all faulty stock from our website. Unfortunately, this left none available in the size you ordered and therefore we cannot send you a replacement. As a small and new company, we don't buy huge amounts of fabric so it's not as easy as just making more sets. We have said we're happy to offer you another replacement set to assure you of the exceptional quality of our products but if you would like to proceed with a refund, which we are happy to do, please follow the instructions in the email chain we sent this morning.
Kind regards,
The Team at Alexander Clementine
Super soft
Super soft, super comfortable, and a relief when it comes to sustainability. Amazing company!
4. kesäkuuta 2021
Great products
Great products, packaged responsibly, customer service brilliant too, highly recommend!
24. toukokuuta 2021
I loved my underwear set
I loved my underwear set, super comfortable, super cute and really good quality. I was so impressed by the packaging- everything actually was sustainable, unlike a lot of 'sustainable brands'. Would defo recommend, it is expensive but thats the price for sustainable, ethical and good quality clothing. Thank you!
18. toukokuuta 2021
Great products
Great products! Comfortable and stylish as well as good for the environment. Love the colors!
16. toukokuuta 2021
This is the best underware set
This is the best underware set. Super comfortable, simple yet sexy. Will be saving up to buy all my underware from here.
14. toukokuuta 2021
Sizing is perfect and the material is…
Sizing is perfect and the material is soooo soft. All the packaging is bio degradable, or recyclable card. Lovely touch with the wild flower seeded paper too. Highly recommend to anyone ❤️
13. toukokuuta 2021
Gorgeous product as always!!
Gorgeous product as always!!! Adorable Packaging + it's eco-friendly!
13. toukokuuta 2021
Amazing Design and Quality!
This is my third purchase and I'm still obsessed! Love that it is sustainable and really comfortable, cannot recommend enough.
11. toukokuuta 2021
Beautiful quality of product
Beautiful quality of product. Got the AC x AW set and it is stunning. thank you!
7. toukokuuta 2021
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.