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Albany Pest Control  Arvostelua 

162
TrustScore 4.5/5 tähteä

4,4

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Superb, stellar service! I have yet to meet someone who is so passionate about his job (Mark) and the pride in service that they undertake. Second to none! Unique and worthwhile information and... Näytä lisää

Saanut 5/5 tähteä

In the 10 years I've worked here as Manager, Albany have been the best company we've hired for pest control. No issue with little furry friends whatsoever. Very professional, friendly staff and report... Näytä lisää

Saanut 5/5 tähteä

The service was brilliant, so far We've had 2 sprays and Francisco Dias has been extremely helpful, friendly and accommodating. He explained thoroughly the issue and what we can do to try to ge... Näytä lisää

Saanut 3/5 tähteä

I have used Albany twice now. The first experience was brilliant. However, the more recent visit was average - we booked a programme of 3 visits. Each time a different person attended and had no idea... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Tuholaistorjunta

Yrityksen kirjoittama

Albany Pest Control is a leading pest control provider based in Central London, providing expert pest control across central London since 1998. With decades of experience, we have been dedicated to delivering comprehensive pest management solutions to residential and commercial properties throughout the Greater London area. Our team of skilled professionals is committed to providing exceptional service and ensuring your property remains pest-free. Utilising the latest industry methods, training, and technology enables us to deliver effective and efficient pest control services to our valued clients. Whether you’re dealing with rodents, insects, or other pests, we have the expertise and resources to tackle your problem head-on.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

162 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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4,4

Kaikki arvostelut

(162)

20 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Always excellent service from Albany

Always excellent service from Albany. Their knowledge and experience is really comprehensive.
Albany was actually recommended by an environmental health officer a number of years ago and they don’t disappoint ... they know their stuff..which gives us great confidence as a customer.
Gary especially who attends our on site visits is always super helpful and makes sure the job is always done properly and thoroughly
Thank you all!

13. maaliskuuta 2021
Saanut 5/5 tähteä

Great service from Albany!

Paul M does a fantastic job ensuring we stay pest free. He goes over and above the call of duty and we really appreciate his diligence, professionalism and expertise. He is a very helpful and valued service provider.

From the beginning, Albany brought a very professional and modern approach to our pest control regime and enable us to maintain a clean working environment.

11. maaliskuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

You’re in very safe hands

To say that these guys are tenacious is an understatement. They never gave up on a problem that was really hard to solve. Rats and drain flies that had clearly been a problem for years. Collapsed sewers. Chewed through pipes. I had so many problems it was hard to know where to start. But step by step, through a thorough process of elimination they solved it.

It’s been hell but knowing they were always thinking of the next step and offering solutions kept me going.

Now my home is rat and fly free and I can rest easy.

Pestology their partners are also amazing. They have decades of experience. Don’t go to anyone else. You’re wasting your time.

I can’t recommend them enough.

Laura

16. helmikuuta 2021
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Mark has to be the best technician I’ve…

Mark has to be the best technician I’ve worked with and I’ve used pest control for restaurants for almost 20 years. Consummate professional, always available, solves very tricky issues and doesn’t just talk the talk, actually always delivers. Wouldn’t look anywhere else than Mark!

30. joulukuuta 2020
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Nightmare experience, I do not recommend

First appointment easy to schedule and one of the operators very professional but everything else was a nightmare. Once the payment was done for the first appointment (so once the company received the money), follow-up appointments impossible to schedule, delay in replying, no clarifications about the services provided and multiple disservices. First report sent was missing some important information that caused further delays and costs. I do not recommend this company

25. marraskuuta 2020
Albany Pest Control -logo

Vastaus yritykseltä Albany Pest Control

Dear Carmelo,
Following on from your concerns, these have been discussed and reviewed with my Divisional Director.
We apologise for any inconvenience caused, and appreciate your feedback.
We appreciate that you and your landlord chose our company to assist you with your pest needs, which I believe has now been resolved to our highest standard and in a timely manner.
If you wish to discuss further, I would be happy to do so over the telephone.

Saanut 5/5 tähteä

We are a large housing provider we use…

We are a large housing provider we use Albany when we need a gold star service. I can confirm that this company is professional,thorough and extremely knowledgeable about all pests. They can also provide a bespoke service e.g. drain surveys to deal with rodent infestations in properties I cant recommend this company enough.

24. marraskuuta 2020
Saanut 5/5 tähteä

Rat Infestation

Albany came out to look at a suspected rat infestation. The operative was really knowledgeable and took his time looking everywhere thoroughly. Everyone that I have spoken to at the company has been helpful and I have been really impressed with this company.

13. marraskuuta 2020
Saanut 5/5 tähteä

Excellent response

Excellent response. I ordered a first set of 3 treatments which resulted in rodents being found and removed. And then I ordered a one-off for further removal of rodents and it was done on the same day. Excellent service for what is an increasingly common problem.

Irwin

6. marraskuuta 2020
Saanut 2/5 tähteä

Quick to take money - not so quick to give feedback/complete job

I asked Albany to attend a rodent issue in my tenanted property. They were quick to take the money but not so quick to do follow-up visits. I had no communication following initial inspection and had to chase. I followed up on phone - follow-u visits still unclear.....

2. marraskuuta 2020
Albany Pest Control -logo

Vastaus yritykseltä Albany Pest Control

Dear Ms Fox,
Following on from your concerns, these have been discussed and resolved via a telephone conversation. You have also accepted our apologies on this matter.
Thank you.

Saanut 3/5 tähteä

Mixed experience

I have used Albany twice now. The first experience was brilliant. However, the more recent visit was average - we booked a programme of 3 visits. Each time a different person attended and had no idea what the previous person had done - I.e. where the mouse traps were, which holes had been filled in, which area had the problem etc

13. lokakuuta 2020
Albany Pest Control -logo

Vastaus yritykseltä Albany Pest Control

Dear Georgie,
Please accept our sincere apologies and any inconvenience caused, during these unprecedented times we have had to allocate staff to different areas which has caused lack of continuity for you, we would be happy to complete another series of 3 treatments free of charge and guarantee the same technicians will be available for each visit.

Saanut 5/5 tähteä

Great service and everyone was very…

Great service and everyone was very helpful. Due to covid I was unable to leave the house during the week so they were able to provide the service outside work hours. Communication was great too, highly recommend :)

11. lokakuuta 2020

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