EL028 electric towel rail…
Purchased an EL028 electric towel rail February 2022. The builder I employed to fit my new shower room fitted this; it didn’t work. A Vogue engineer was summoned. There was no oil in the towel rail, engineer filled the towel rail with oil, it was tested and he left; I think we’ll all agree, not a good experience.
December 2022, all the oil leaked out , I had to put a basin under the towel rail to catch the leaking oil.
Called Vogue and with some begging and pleading managed to get an engineer to repair said towel rail before Christmas; his decision was to replace with a new one. I was fine with this and he had one in the van. Big problem now, the replacement towel rail has mounting brackets positioned in different places! Engineer left with three out of the four brackets holding the towel rail on the wall at a rather crazy angle.
I’ve had my builder just spend 3 hours plus fixing the towel rail back on the wall.
On a scale of 1- 10, 1 being rubbish, 10 being excellent, how do you think I would rate my experience with Vogue Radiators
23. joulukuuta 2022
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