Advanblack Arvostelua 

Ordered color match parts in April for Sturgis. They are unable to get the parts painted correctly because they use an overseas company to paint. My advice do not buy color matched parts from this company.

Customer service is lacking and sucks big time my order is going on 8 weeks for simple fender extender and saddle bags and lids I got my saddle bags within 2 weeks no contact for shipping my order. Website still says processing so sent several emails and now a painting issues will take another 2 weeks. Very discouraging for a fist time Customer and will not be ever doing any buisness in the future or referring anyone. If I didn't reach out to them via email after leaving numerous messages there would be no involvement with my 1700.00 order but took my money real quick if I could give a big fat 0 for a rating I would of

Your customer service STINKS
A timely responce,speaks volumes...
Just like a bad review 😡

Ordered a set of mid frame heat deflectors. Love the cokor match but the hardware sucks. Also, no instructions. The two self-clenching hex nuts that install into the factory he's openings for the lower mount bolts went in very difficulty. Then, as I began to torque them, they both rounded off a d are now useless. Their reply is that they will send another set, but did not respond when I asked if they are the same ones or better ones. Also, that it would take two weeks to arrive. Sad.

If I could give no star I would! They claimed a seat by them would drop 1.5” lower to ground and when I got it it set me higher than stock. The would not send a return label. Cost me $100 to send back and they charged me a restock fee of $200. I’m a disabled Vet living off disability. Really man yall got to do better than that. We’ll never again will they get a cent from me!!!! Money hunger y Crooks is what they are!!!!!

I purchased the front and rear advanblack protek engine guard and saddlebag guard. After getting them installed the technician and I noticed the read saddlebad guards were bent. I reached out to customer service who was willing to send me out a replacement. I paid $600.00 to get them installed, and would need to pay another $300.00 to get the damaged ones removed and the replacement installed. I asked for a refund for the rear crash bar to assist with the amount I paid for installation which is lower than the actual cost of the crash bar $450.00 They offered a measely $100.00 to offset a $600.00 install for the rear crashbar, not including time and gas? How is this the customers fault for receiving a damaged crash bar from the manufacturer?

I bought bags for my 16 street glide had a little accident took my bags to the paint shop first thing he asked me was who painted my bags I said brand new from Advanblack he said these bags been painted on top of the pinstripes these bags been repainted he said they not new

I have a 2025 Road Glide CVO and advanblack was recommended By Giovanni Lopez at SPL Baggers. He purchased and Installed chopped tourpak and lower fairings with 8" pods. the color was perfect and my bike looks great!!

I have a 2025 road glide. I ordered lower fairings for it and when I put them own they were 1/4 out of line. So when I called made a claim and sent pictures where the metal is bent from the heat when it was welded. They told me all parts are in the mail, 2 weeks later I call and they forgot to mail them and I’ll call u back later today for Monday. Well it’s Monday afternoon and I done called and left messages no body has contacted me still. I wish I would’ve got this product from a different company. I would give them a 0 star review if I could

Purchased the tourpak light kit for 2025 street glide ultra. Description said everything included along with wire harness. After receiving kit, the harness also needed an adapter, which was not included. Sent email to Advanblack and was told it was not included in kit. Need to purchase an adapter. And was also charged a foreign process fee after I ordered light kit. There are no instructions for wire harness. Just the instructions for mounting light.

I ordered a set of led rear/side saddle bag lights . They arrived in a nice box and were well packaged. First thing I noticed was a large paper stating in red a 14 day damage or exchange policy ( yeah even at Xmas time). After watching the video I carefully open one light for a test fit. I was not happy the plug end exited the bottom of the light instead of the back and also the way it was finished at the end seemed to extend past the side of the bag. I called to return and was told I had to pay a 50.00 dollar restocking and shipping. Really $50.00 really I returned exactly how they sent them . So buyer be aware for 250.00 dollar light cost 69.00 dollars to return them.

Its has taken a week plus to simply post the item I ordered - why take a week to post, don't understand. Will follow up with another review once (if) it arrives.

👎👎 2 thumbs down

Ordered a Baja orange tour pack for my 2023 Roadglide. The paint match is way off, looks like it belongs on another bike. Big waste of money.

sorry, couldn't find a way to include pics. I also posted this on their facebook page. I doubt it will be added through their admins.
I like my bags. what I didn't like was being told that my saddle bag guards would not work on 22. So, they talked me into side covers because the guard had to come off for the bag to fir. Well, I didn't need the side covers .the reason why they said they wouldn't work is because, in pic 2, you see where the bolt used to be and in pic 3 you'll see that they had them made without the mold being proper as to fit that bolt. Well 1, you can buy rails a lot cheaper than their fancy crash bars. 2, all you have to do is remove that bolts. The rail is secured in the front mounting and the rear mounting.....6 k since i added these bags and removed that bolt. not one issue yet .Save you money ! I also had to pay a restock fee for something they sold me that I didn't need.
DO YOUR HOMEWORK.

Paid $479 for a custom sik baggers seat only to find out it is not even water resistant, when contacting customer support Mike tells me better stay home on rainy days, wtf kind of company sells seats for motorcycles that can't be used in the rain. This seat gets wet and stays wet for at least a day after it rains. Avoid this company at all costs they sell junk at a premium price.

I was given a defective tour Pak and they said their was “nothing they could do” this was writhing 4 months of ordering this thing as well as horrible customer service and no real actual help

This company dragged me threw the woods lied about my painted product. After wat seemed like an eternity and threats they finally said your product is on the way. Well from china… outsourced junk.. would have been cheaper to have taken to my body shop and had redone. I’m telling anyone don’t buy anything from this joker. Plain outright junk garbage.

I'm giving this company 1 star not for their products or the quality of their products, but for their customer service.
I put an order for a 4 point docking hardware as well as for saddlebags crash guards on Monday 1/27/2025 and another order on 2/1/2025 for a front engine crash guard. I got an auto message saying that they got my order and they will send me a message with the tracking number, I also got one today. on their website when I go to check on my order the status says processing. the crazy thing is that I got the 4 point docking hardware today without any notification that it was shipped or when it will get here the site still says the order of 1/27 is processing. I'm still waiting for the saddleback crash guard placed on 1/27. I have not installed their product on my motorcycle and I'm sure the quality will be satisfactory but man their customer service sucks and their web admin needs to go. one more thing once you create an account and you add your bike, the next time you logon that info is gone so I'm giving their customer service / web admin a star for not letting customers know if their product shipped and when they can expected to arrive via a tracking number.

The ST fairing mounting bracket obstructed the ignition key; customer service offered no solution beyond I should fix it myself by enlarging the access hole. The fairing assembly is flimsy and is rattling itself apart since it was installed. I would not recommend advanblack because of quality issues and lack of customer service support the sales rep was kind and at the same time, not helpful.