Ace Working Holidays Arvostelua 

Mason and Molly were such a great help moving into our new accommodation. Due to a certain situation, Ace Workers helped us straight away to find accommodation when we had none due to a certain rep company. I would 100% recommend Ace Workers.

Very good for 1st time workers, everything’s was simple and easy, the reps made sure everything was ok from booking all the way through to your stay, the actual experience was insane, and I will be back next year with ace!

I came out to Zante with ace working holidays and I stayed at Medusa apartments, I loved staying here as we had everything we needed and the location was perfect! We had the option of aircon and we also had cooking facilities.
The landlady yanna was lovely and was always there when we needed, alongside all of the reps.
After my events week all the reps put on a recruitment day where many of the bar & restaurant owners came down. We would tell the reps what we wanted to do as a job and have a chat with them and then they would take us over to a bar owner and we got jobs sorted on the day

I couldn’t of asked for a better month with ace and a highly recommend the company
- I’ll definitely be back next year!

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Ace Working Holidays has been an absolute game-changer! From the moment I arrived, the team made me feel incredibly welcome — they’re friendly, supportive, and genuinely care about making your experience unforgettable.

They go above and beyond to provide amazing opportunities, whether it's helping you land a job or getting you exclusive access to discounted events and top bands. The atmosphere they create is unmatched – it feels like one big family, and every day is a new adventure.

If you're looking to work abroad, make friends for life, and experience unforgettable nights out, I can't recommend Ace Working Holidays enough. They’ve thought of everything to make sure you have the time of your life. ⭐

I came out to Maga in July with ace working holidays and had the best time. Ive met friends for life and made so many memories here. Liv helped me get a job as pr and was always around when we had any questions. Will definitely returning next year

Came out to magaluf this summer with ace working holidays, and honestly couldn't recommend it more. Our rep liv was always there when we needed her and helped me find a job as soon as i asked. Had a great time on the events week too

Both me and my sister went out to Ayia Napa on the 31st July 2025 with Ace working holidays and paid over £1,000 each to get out there. We booked this based on how the website advertised the accommodation etc.

We were sent a short set of information which we were told would have the name of the accommodation on, however this was not the case. When we arrived in Ayia Napa, no one told us where to go or what to do, we had to find a last minute hotel to cover our first night as prior to this , I was told we could check in early when we arrived but we couldn’t. There had been no communication between Ace and Family workers (who were sorting out our accommodation which we were unaware of). We ended up spending hours on end waiting to be checked into our actual accommodation , if you can even call it that. When we finally were sorted, we were made to pay €100 each, €50 deposit (which we were told would be refunded at the end if we met all the requirements on the document) and €50 to cover a pillow and a sheet plus electricity. We weren’t able to see our accommodation before this so was giving money to something we weren’t aware of. If I had known the conditions of the accommodation I would not have handed over the €200 for both me and my sister.

We were given 1 key to share between the two of us instead of one each, we were taken down an alley way to a yellow building that was dirty, smelly and incredibly unliveable. There was food in the corridors left from people previously, there was 3 beds in one room and 3 in another. The balcony was like a prison cell, it had black bars around it all. The room had marks all over the floors, exposed wires, a smashed mirror in the bathroom, no toilet seat, no curtains, no cooker, no living room, no tv , no cooking equipment and worst of all no wifi. There was no toilet rolls, no towels, nothing and we weren’t told these needed to be bought or taken out there with us. The kitchen was disgusting , there was no way anyone could’ve kept food in there and for people like us, we didn’t plan on going to eat out a lot so we ended up not eating or sleeping for nearly 3 days. It was like living in a 1 star hostel which was not what we had paid for. All listed was all promised when booking through Ace. (I have photos of what was promised and what we got) I wouldn’t even let a dog live there. It’s a complete breach of health and safety, hygiene doesn’t even exist. I had previously explained to Jade who works for Ace that I struggle with my mental health (I have proof of messages) and had several concerns over the accommodation in which she reassured me there was nothing to worry about. I spent all of about 30 minutes in the accommodation before I booked my flight home that same day. I hadn’t even spent 24 hours in Cyprus.

Since then, my friend has tried ringing Ace but the number didn’t go through. Emails have been sent and no response has been given. My mum has contacted people trying to raise awareness that this is a complete scam. Amo (our rep that met us out in Ayia Napa) told us that he has no communication with Ace working holidays and was unaware how they advertised the accommodation, he was in disbelief when we told him there was supposed to be wifi etc. He told us that this had never been the case. He helped us book a taxi back to the airport and was super helpful.

If you want to save your money, avoid booking through Ace Working Holidays as it is nothing but a scam. The person who owns the accommodation has openly admitted he’s happy to scam people and doesn’t care about the conditions of the place. We will be taking them to the small claims court if we don’t get our money back as they apparently ‘don’t do refunds’ which is a big red flag in itself. Please do not fall for this, it is unbelievable that they are okay with young people living in such conditions and taking our money when it’s all based on lies.

Honestly ace working holidays are a money scam I’ve had so my problems with them they are very rude and unprofessional your not guaranteed a job the accommodation is horrible so if anyone is looking to work abroad i would not go with them I would look for a more professional company

My experience in magaluf was amazing and it was an unforgettable holiday. I made loads of friends and made some amazing memories that i will never forget, when i first arrived i met Liv ( the rep) and she was so welcoming and absolutely lovely. She helped me get a job within days and also helped my friends aswell, she also was there when any of us needed her even if that was 5/6am she was there for us no matter the situation. Ace is a great company to work for and magaluf is an amazing place to go to if your planning to work abroad then absolutely do it! Thank you for this experience but most of all, thank you for liv for everything you done for me x

Coming to magaluf with ace working holidays made my experience 10 times better. I have met some amazing people coming out here. One of the people who made this experience so memorable was Liv our rep, she was so helpful with everything and was always there to answer any questions and resolve any problems we had. I would highly recommend coming out with ace to work in magaluf to anyone, it’s an experience i will never forget.

I really enjoyed events week - it was good in terms of the fact we got to meet each other and really find the people we get along with well. The events week day I enjoyed most was Gringos Bingo it just cant be topped personally. However finding a job proved near impossible as the jobs rep quit on our first night and we didnt get to meet up with employers like we was told despite us being down a rep Liv did handle everything relatively well. It just sucked the fact the 1 trial shift I managed to secure wasn't with Ace but was through a Spring Break Worker who had seen I was struggling and offered to help me out - if it wasn't for him I wouldn't have gained that experience. After welcome week it felt as if we were more pushed to the side as some of the group couldn't find anything as we were offered limited help. The only reason I stayed out to the end of the month despite threatening to leave early was because of the amazing friends I made along the way who managed to keep my sanity in check. I also think we should have been told from the get go it was going to be 6 to an apartment not 4 instead of being told later on. The reason i was thretening to leave early was because 2 people from other apartments decided to come into my room at 8am, one i think was videoing and the other doing weird stuff towards me and i didnt say anything because i felt i was barley getting a response from the reps anyway. Personally I wouldn't do this again but I did enjoy my time in Magaluf because of the friends I made and the events week but it didn't live up to what I thought itd be like but the PR work I did manage to enjoy and it certainly would have been higher in my rankings if I did manage to get a job out here

10/10 experience with Ace , everything was very smooth in the case of events and finding a job

Our rep Liv was amazing and was never not around to help out when needed

Highly recommend this company

So helpful going out with a company as you meet so many people and make loads of new friends. Olivia one of the reps helped us through the events week and explained everything that was coming up. She also helped me find a job almost straight away when I wanted to start work.I thoroughly enjoyed this experience.

I have loved every minute of my experience with ace in Magaluf. It is what you make it, the main reason for coming with a company is to meet people and for an introduction to working abroad and that’s exactly what I got. The apartments were decent for being abroad and the rep supported me with finding a job I loved, also with further accommodation. Couldn’t of asked for a better experience.

Travelled to Magaluf with this company was an absolute joke they don’t stick to what is supposed to be included in the package that you pay for. First day we arrived the rep was rude off the bat about something. You are supposed to be helped with finding the job roles that you have chosen before you come out in this case ours was ticket sales but no effort was made to get me and my partner jobs then after two/three weeks we are told by our rep to just go out and look for jobs in places ourselves and that it wouldn’t be the job we came out here to do. The apartments were rank as-well as the fact they told us it was 4 people per apartment then weeks before our arrival date they changed it to 6 per apartment which meant 2 people had single beds in the living room. The kitchen was ridiculously small with just 2 hobs and a microwave to make food with. The fridge didn’t even work properly nothing you put in there was kept cold if you put ice in the ridiculously small freezer it would just melt. The bathroom stank of drains because the sink was just pipes duct taped. Together with a bucket under for when it leaked every time the water was on. The shower curtain pole was held up by the chain of what was the plug for the bath so there was no plug for the bath or sink but the lovely clogged with hair plug hole still filled with water anytime you had a shower. Could keep going on about how bad the apartment arrangements baring in mind we paid £900 per person for the accommodation for 1 month and to be found jobs by Ace working holidays you’d think they’d somewhat have somewhere less of a tip. You have to pay an extra €100 deposit which you weren’t told about until you arrived they took €15 from that to pay for the apartment clean when you are all booted out which seemed funny because when we arrived our apartment was definitely not cleaned from the previous months guest bags of their rubbish was left on our balcony for the whole of our stay. Dirty water leaked out on the balcony constantly. The people who got jobs did that themselves when they were on nights out and just agreed to work and didn’t even know until someone told them the next day. Company is completely unprofessional and a scam for money with a no-refund policy which now makes complete sense the conditions were so bad that me and my partner left early to go stay somewhere else because the amount of sleep you get was very limited with it being party central people coming in at different times of the night/morning made it very hard to get any decent sleep whatsoever. You can tell they have it all on the basis that they take as much money as possible at the littlest cost on their end possible 6 people pay £900 for a 2 bedroom apartment so roughly £5.5 for those conditions it’s mental. Even the events week that you did the week of arrival was shit cheap events that cost them nothing and we did gringos bingo and had to pay €50 each and we were sat right out the back out the way in the cheaper table seats we looked on line and the tables we sat at were nothing above €30. Overall a completely robbery do not use this company if your wanting to work abroad go over off your own accord and find some accommodation yourself would work a lot better for you….. ACE SCAMMING HOLIDAYS

Ace Working holidays is an amazing stepping stone into working abroad, they do not necessarily guarantee you work however they do get you in touch with the right people in several party destinations thanks to the reps, I personally had difficulty finding barwork here in magaluf for the first week but due to making friends with a few workers from the month before I was able to get myself a trial shift and now I’m prepared to stay the entire summer thanks to the workers group chats that Ace invites you to.

My daughter (21) and her boyfriend (23) went to Magaluf at the start of July, being promised the world.
After paying £900 each, they arrived in the resort to find that their accommodation had been changed to what they had originally been told. From 4 people in a 2 bed apartment, to 6 with the sofa being taken out of the living room and replaced with two single beds. No communal area for use other than the dirty bathroom, 'kitchen' and small balcony. The 'kitchen' facilities were a two ring hob, a microwave and a fridge that didn't work. This was reported to the rep but they were told that they just had to get on with it. They were also hit with an £85 deposit charge on arrival that they had not been told about.
They were told they had to pay an additional amount of £150 to take part in the first week 'activities', which included a pub crawl in Santa Ponsa, Gringo's Bingo and a few other things that were so poorly planned they ended up not doing them.
After the first week, they were supposed to start work - they had both applied in the UK for the ticket selling jobs. They were told that they needed additional training for this but after asking daily when they would be doing the training, they were told that no one was available to do it with them. A
s the rep they had walked out after the first two days, they were left with a 19 yr old 'rep' who was no help at all. She told them to go and find their own jobs! But as UK citizens with no work visa this was impossible.
By the end of the second week, they had run out of money and were eating once a day. Staying in their crappy little apartment room because going out involved spending money and the pool area was vile. The rep stopped replying to messages when they were asking for help. They had no return flight booked as they thought they were being sold the dream and would be there for up to 3 months. Mum to the rescue - I've had to pay and book them flights to come home, as well as renting an apartment for them to move into until they come home.
The company is a disgrace - they have 2 apartments for workers in Magaluf, each now sleeping 6 people paying £900 each for the month. As my daughter and boyfriend moved out - another 2 people were being moved into their room THAT NIGHT!! When they messaged the rep to say that they were leaving, suddenly she was happy to reply instantly to messages. No refunds, no help, no sorry. Again, after numerous messages, it took 4 days for their deposit to be returned.
DO NOT USE THIS COMPANY. They do NOT do the things they say they will - they just want your money!!

SO MANY LIES!! Where do I start??
My daughter was supposed to go to Cyprus in June. She firstly paid the €30 registration fee, but a week later the full amount of €800 was taken off her account without any warning. She needed a visa, but the company refused to give an address for visa purposes. When we eventually got the addresses we realized why - it is low grade, dirty, dilapidated, unsafe buildings where these kids are staying. She couldn't get her visa in time and tried to cancel, but they refused. We have been trying for a month now and even though it was their fault, they are sticking with the no-refund policy! My daughter worked long and hard for this €800 which she now has NOTHING to show for. They are a bunch of heartless liars who wouldn't blink to steal hard earned money from young people. I'm busy getting legal advice and will not leave it there. I'm also starting up a Facebook page for everyone who has been scammed by them (and there are many!) And don't trust the good ratings and reviews you see - most of them are either written by the employees themselves or people being paid to write them. DON'T USE THEM!!!!

my experience with Ace has been so enjoyable, everyone has been so lovely and have made my month so nice! mason my rep has been very helpful and i’m defo coming back out next year

Molly was very helpful and comforting she was so wasy to contact and was always there when we needed her
I am gonna come back out woth ace next year and i cant wait