ABOUT YOU Hrvatska Arvostelua 

Odlična ponuda, super cijene na sniženju,a dostava brza. Toplo preporučam.

Veliki izbor asortimana, kvalitetna roba i pristupačne cijene. Nema problema kod povrata robe. Sve pohvale!

Cijena je ok,bilo bi bolje kad bi sve ponude mogle biti moguće platiti putem poduzeća

Ordered shoes (125 eur) Got used pair and damaged and after reclamation (minute after I've got package) got told sorry, to send them back and that can take 6 weeks to get money back after reclamation. Apparently they need special team to figure out is it possible to what, make them used in like 53 second ? They offered 10% cuopun to buy them again if they get back in stock, they would probably send again same pair after my return. What a joke. This company going downhill and turning to secondhand shop for quite some time so not recommend buying anything from them.

Forgot to mention they didn't send shoes in the orginal packaging, no tags, anything and no protection at all. They just put 2 evidently worn shoes in the plain cardboard box ( even that box was damaged) To bad I can't upload a photo for people to see how I received pair of not cheap at contrary quite expensive shoes.
Worst experience ever

To respond on AY reply: i did contact your customer service, the package was supposed to be picked up today, no one called and I have no notification about it. The email was ignored. So please don't embarrass yourself further with these fakes, we are sorry because if you cared about your customers,the shoes you sent me would certainly not have been sent nor I would be ignored after getting them.

Easy browsing, correct size approximation, neatly packaged

odlično iskustvo kupnje, opisa i odabira proizvoda, plaćanja, dostave i eventualnog povrata

rekla bih da je ponuda, raznolikost, brandovi vrlo raznolika. mogućnost je izbora za svaki džep. vođeni ukusom, kvalitetom tkanine, odnosno materijala od kojeg je odjeća izrađena. dakle shop zaista ima širinu. zatim prilično nizak iznos narudžbe za besplatnu dostavu i hp koji ju uslužno i ljubazno dostavlja. stoga je aboutyou često moj prvi izbor

Always accurate and on time.
Great offer and prices

Proizvodi top
Dostava u roku
Povrat novca u roku 4 dana

Merchandise is of great quality, it's very easy to find the right size (because one can put in all the measurements and the calculator recommends the size for each piece of clothing). Deliveries were always on time so far and I am very satisfied with my online shopping with About you. Would recommend to everyone. 10/10!

Everything was perfect from start to finish!

excellent promotional prices and a very good offer of products, simple delivery and return methods

Prije svega ponuda je dobra, prihvatljive cijene, brza isporuka, roba je došla ispravna, bez oštećenja paketa ili robe. Apsolutno sve 5.

Sve sto sam naručila došlo je adekvatno zapakirano i brzo. Što sam vratila,a postupak nije boio komliciran, novac mi je vracen u vrlo razumnom roku i na način koji mi je odgovarao.

Buying all the. time,need more discount offers

Daleko najgore iskustvo koje sam ikada imala s internetskom trgovinom.

Povrat novca čekam još od 7. svibnja 2026., a više od mjesec i pol dana dobivam samo generičke odgovore i različita objašnjenja. Više puta mi je rečeno da je povrat pokrenut ili u obradi, ali do danas nisam dobila ni novac ni dokaz da je refundacija zaista izvršena.

Kvaliteta proizvoda koje sam zaprimila bila je toliko loša da sam ozbiljno posumnjala u njihovu autentičnost. Umjesto brzog i profesionalnog rješavanja reklamacije, prepuštena sam beskonačnom dopisivanju i čekanju vlastitog novca.

Korisnička podrška ostavlja dojam da samo odgađa rješavanje problema, bez konkretnih odgovora i preuzimanja odgovornosti. Ovo je iskustvo zbog kojeg više nikada neću kupovati kod ABOUT YOU niti ih mogu preporučiti bilo kome.

Ako razmišljate o kupnji, imajte na umu da biste u slučaju reklamacije ili povrata mogli mjesecima čekati rješenje. Za mene je ovo bilo potpuno neprihvatljivo iskustvo.