abc ivf - Wimbledon Arvostelua 

– Creative Fertility: No Responses, Broken Promises, and Censorship of Reviews
Our experience with Creative Fertility has been defined by silence, neglect, and unfulfilled promises.
No one at this clinic responds to emails or calls, leaving us in a state of constant uncertainty. Despite assurances from the Medical Director, who promised resolutions and support, nothing has been delivered. The lack of accountability is staggering.
To add insult to injury, Creative Fertility has deleted Trustpilot comments I previously posted, attempting to silence my voice and hide the truth about their failures.
If you value communication, transparency, and honesty, this is not the place for you. We were left feeling abandoned, ignored, and censored at every turn.
Avoid Creative Fertility—your time, emotions, and trust deserve better.

Everyone that works in this clinic, were amazing with me and my partner. We felt welcome always, ans well looked after in every visit. I highly recommend.

I had a consultation with both abcivf and create fertility. Abcivf only accepts patients within certain parameters and is overseen by a fertility midwife.
Create fertility is overseen by a fertility doctor.

I felt more comfortable with the fertility midwife and the cost was also more affordable for me so proceeded with abcivf.

Throughout the treatment, I am very grateful to my fertility midwife Tanya at the Wimbledon clinic for her care. She was patient with any concerns and questions I had, compassionate and most importantly was honest about my options. The nurses have also been competent and professional.

I was very stressed during the treatments mainly due to scheduling issues because my work is client facing and requires my physical presence. For me, my period is considered irregular and so it is not possible to plan my appointments ahead, which are all dependent on days of the menstrual cycle.

In this regard, I think more prior knowledge about scheduling could have really helped me. Although schedules may change, I hope sharing my experience could help some people .

Initial Intravginal ultrasound scan - AM/PM availability , able to book online

Consultation - with fertility doctor or fertility midwife- zoom call/ phone call

Treatment consultation - with fertility nurse zoom call/ phone call

intravaginal ultrasound Scans - to monitor the development of the follicles and uterine lining. always mornings
if needed, Tanya kindly offered to see me at 8:30am.
If required due to treatment needs - may have scan on Saturday (unable to book, they will offer a specific timeslot determined by availability of the fertility doctor)

Egg collection - the date for this is determined by the development of the follicles. I unfortunately got sent to another clinic without any choice. I was initially told that my frozen embryo transfer would have to be at the other clinic as that is where my embryo was stored. I explained that it was not my choice to have the egg collection at the other clinic and the clinic then arranged the transfer to my original clinic.

Frozen Embryo transfer - I was not suitable for fresh embryo transfer and required frozen embryo transfer. The date for this is determined by the development of the uterine lining.

With regards to admin, it can get frustrating. It is sometimes necessary to follow up on emails. For example, I had sent a semen analysis to their email, to which I received a reply stating the document had been added to their system. But when I attended an appointment with the fertility midwife it was not available in their system.

Emails were also not available in a thread, if you reply to their emails, their replies are always a new email . Looking for specific emails to refer back to was a bit troublesome.

It is also not possible to call the clinic directly. Their number is like a central hotline and messages get passed on before receiving a call back. Sometimes this leads to delays as it was not always possible for me to pick up calls during work hours. It is also not possible to book a treatment scan or treatment consultation over the phone. It was very frustrating to have waited over 30 minutes on the line (common waiting time on their phone line), only to be forwarded to another staff member then again to another staff member, and in the end told that I cannot make such booking on the phone and must wait for my patient coordinator, who only works on certain days and despite two prior emails asking for dates still hasn’t given me dates, to reply back to me. So be prepared to have a lot of waiting time and back and forth to get the appointments made.

Patient no. CH117413

Everyone I came into contact with were helpful, professional and put me at ease. The nurses were friendly, patient and knowledgeable. The doctor who performed my frozen embryo transfer explained every step of the process, ensured I understood everything and lifted our spirits. Fantastic experience at a difficult time.

All services were good specially good service provide by Nurse Tanya.

Great experience. Edyta our fertility midwife was brilliant, she put us at ease right away and kept in touch throughout our treatment.
When we went for egg collection, we were met by Dr Rostom before the procedure and had a long general conversation which really made us feel comfortable. All the team were really helpful and attentive and couldn’t do enough for you.

We would definitely recommend this clinic.

Ross & Molly 😊

The doctor had a lot of time for us, taking time to ensure all our questions were answered.

Clear advice and feedback throughout the whole process. Staff were always polite and friendly.

From the start everyone has been so lovely. Very welcoming and the care is simply amazing. There aren't enough words to say how grateful we are to ABC for all of the support and reassurances during what can be quite a stressful process. Would highly recommend

The process was smooth from start to finish and the staff are very professional. I had success with my IVF through their help and I couldn’t be happier.

Egg collection process - Overall it was a very pleasant experience. I was initially anxious as I’ve never had a procedure/surgery before but all the staff we (my husband and I) encountered were so lovely and welcoming. Ladies please fear not, the procedure is very quick and pain free, within 20mins it was all over. I’d like to especially thank the Doctor (Dr R) and the nurses for their care thus far on this journey.
I’d also like to give a SPECIAL shoutout to Tanya, she’s an amazing woman! Excellent at her job, and very compassionate. Thank you ABC ….x

All the staff were friendly, informative and patient. They kept us informed throughout the process and we knew every stage.

Wonderful experience, made our dream come true.

The care I received at Wimbledon far exceeded my expectations. The staff were compassionate, skilled, and went above and beyond. A special thanks to Tanya, who even came down to the theatre to check that everything had gone well. All the staff are genuinely invested in achieving a positive outcome. I was a challenging case, but after having a chat with the surgeon beforehand, I felt reassured that he would achieve the outcome we hoped for — and he did! I would recommend this clinic to my friends and family without hesitation. Coming from a medical background myself, I know that all procedures carry risks that sometimes cannot be avoided, but I can confidently say that at this clinic, they have a brilliant team, and you will be well looked after, just like I was.

The clinic has amazing staff who are dedicated, attentive, and professional.
Everyone we dealt with was sensitive and highly experienced.

Lovely and supportive staff that made the process really easy. Nice clinic space. Very enthusiastic and caring Clinical lead Consultant.

This clinic deserves zero stars because my wife had problems the day after the test tube was done. The doctor in the clinic didn't dare to give me any report, shirking responsibility and delaying the time. I have formally reported to the medical committee and sued in court. It is extremely irresponsible.

My nurse Tanya has been very lovely and explained everything along the way, she’s overseen the treatment really well. Communication with the rest of the admin team has been timely and very good. At egg collection the medical team were incredibly lovely and caring and did everything to help me as I was quite ropey.

My journey with abc ivf Wimbledon started with a general health check for having a baby in the future! I had Tanya from the very beginning who has just been amazing. Late last year we decided to have the egg retrieval and embryos made! Each member of staff from nurses, doctors, front of house were all amazing, made me feel at ease and were all so familiar with me and partner and very caring! Salina and Rashida also looked after me, every phone call and email answered so promptly and my mind always put at ease! I had my transfer recently which had resulted in a pregnancy and we are just over the moon!
Tanya was always so thorough and always gave the best advice and care but all in all if you want to start your journey, look no further than abc ivf!
Thank you to all the staff from the bottom of my heart x x

Is been roller coasters journey with a lot of tears for us the nurses and doctors are give us a very lovely experience from the start to the end,
I have 2 fails transfers it’s very hard for us to expect it and almost giving up but mrs Lucinda give us advice to try another one and I’m glad she did it and now we have our lovely and beautiful baby girl ever, my advice for the girls are struggling with fertility just never give up keep doing it.. thank you for abc Wimbledon stuff xxx