Aaryatravel Arvostelua 

We’re on day 2 of our trip and we have realised that we have wasted our money. 4 of us have travelled over from Europe. Aayra failed to pick up 3 out of 4 of us at the airport as promised.

We had a scheduled boat tour and the boat company tried to charge us even though the price was supposed to be included in our package. Luckily we had a copy of our itinerary with us and fought until they let us take our boat ride for free. Our hotel on the first night also asked us for payment which we had to dispute. Be careful - this company has tried to double charge us on multiple costs that were pre-paid according to our itinerary.

Between the 4 of us, we are paying £300 a day. Tonight, we are staying in a hotel that costs 500 rupees if sharing (so we have 2 rooms) and we have to share a bathroom with maybe 40 students. Our room has 2 windows with no glass, no heating, and only 1 blanket even though it’s currently 7 degrees. This is not what we expect for £300 a day.

We have texted the company and had our guide phoned the Aarya and they are completely unresponsive. Do not book with them. I will post more reviews as our trip goes on. If they finally respond to us and the rest of the trip significantly improves, I will be more than happy to provide a revised review of our experience.

I would like to say that our tour guide has been very kind.

Edit: After only 3 hours of sleep due to the cold and excessive noise from the other guests, this morning we found out that there are rooms with private baths and hot showers for around 1000 rupees a night. This is a dishonest travel company. Not to mention that we’ve had wait in a queue to use the toilet for 20 minutes because there is only 2 toilets and 1 hot shower for around 40 guests.

Edit after our trip:

I promised to revise my review at the end of our tour and after e heard back from the tour company.

The tour company has replied to my review with lies (Trust Pilot, I am more than happy to show emails and the WhatsApp chats that prove that they lied in their review).

After my complaint online, Binod phoned and was extremely rude to me. He called me a liar and tried to blame some mistakes on a fellow traveller (a friend who booked seperately, for a longer trip). His attitude was completely unacceptable. Any business that calls its customers liars will not succeed. He also shouted at our tour guide as a response to our complaint, which is A) unprofessional and B) whom as far as we know was very helpful and a good tour guide and this response was completely unnecessary.

The day after my call with Binod, Mr Sudharsan came to pick us up and escort us to our new hotel and took the time to speak with us. He was far nicer than Binod and eventually after a lengthy discussion, admitted the company’s mistakes. We appreciated the effort put in to have a face-to-face discussion, however, nothing happened after this discussion. Actions are required so this was a big disappointment for us.

A couple days later we went to Chitwan. Our itinerary upon arrival at Chitwan differed from our agreed itinerary over email and the itinerary Mr. Sudharsan gave us. Again, we complained and after this complaint, one of the missed items was added in last minute (we were very keen to see the baby elephants), but we didn’t get to ride in a tuk-tuk as mentioned in our meeting which was a further disappointment.

To the travel company’s credit, they did offer us a free cultural meal on our last day as an apology. This was very nice of them.

However, despite this very small token, I can not recommend this company. If you have travelled before and are comfortable with a bit of negotiation, I would suggestion organising your own trip. You will save a significant amount of money and there will be less stress.

We have spent the last 3 days organising our own travel, including hiking, city discovery and hotels and are having a better experience, with less stress and at a fraction of the cost. Nepal is a fascinating country and well worth exploring!

Edit 22 Nov - I have not lied. The tour guide told us that we spoke to Binod. If it wasn’t Binod, I apologise for using his name. However, the person we did speak to was disrespectful and rude. He should be fired for speaking to a customer so rudely. I have no revisions to make as the above are the true and accurate experiences of our trip. I don’t see how I can send photographic evidence to TrustPilot, but they have my email address from my account and I am still more than happy to send on screen shots of the WhatsApp chat where no one responds to my questions, of our pre-agreed itinerary via email and the chats where we complained that our actual trip didn’t match our pre-agreed itinerary, and also the email confirming that we would land at 9:20 when we were no picked up for 30 minutes (after we called to complain). Stop lying. There is proof that you have done wrong. If you had admitted your mistakes at the start, our holiday would have been more enjoyable. Instead we are being forced to constantly defend ourselves and have been called names and been disrespected.

We stay in nepal for two week. Aarya travel has organized every aspect of our journey to the smallest details, according to our needs and making us discover the wonders of nepal. I recommend to anyone who wants to live an unforgettable experience of relying on aarya travel.

Totale. Perfetti. Mitici!

I had a lovely saying in Nepal thanks to Sudarshan in Aaraya Travel.
He guided me flawlessly through the history of his amazing country.
I would really recommend this company to anyone.

perfect throughout. loving and available for every need

Ho viaggiato da sola. Ho avuto proposte di itinerario personalizzato molto accurato e sono anche stata seguita durante il viaggio. Ne consiglio caldamente i servizi

Great trip everything was well put together.

We planned for a trip of 12 days with 8 days of trekking up to Annapurna Base Camp. We were mainly going there for the trekking adventure and challenge but we discovered much more thanks to Aarya travel: we discovered a wonderful new culture and even more wonderful people.

We would particularly want to thank our guide Bijay and porter Sijan, who did all they could to explain what is Nepal and how Nepali people see the world. We had incredible times trekking but also chatting, launghing, playing cards and dices. We will cherish those times.

We had an excellent adventure hiking through Buddhist villages, mountains, and seeing what the country life of Nepal was like. We stayed in gorgeous resorts with delicious Nepalese food, and a very friendly community of staff. Our tour guy Sudarshan was AMAZING, and would highly recommend him to accompany you on any tour or hike of Nepal. He's very knowledgeable and passionate about his culture, and hilarious, so he made us enjoy the trip even more! Thanks again for the awesome time. We'll be back for sure!

Great responses and quick to clear up any queries!

Outstanding, friendly and all we expected from a helpful guide without being pushy. The trip was easy going and enjoyable and the recommendations where excellent.

We had such a nice trip for 2 weeks hiking.
Our guide Suda and porter Gesam are very kind and did everything what was possible. We never expected to have such a great experience. Our communication with the agency was perfect. Everything was perfect organized and could be even changed without circumstances, when we were in Nepal. From the first day to the last day everything was phantastic.
Thank you so much!

Great experience with Aarya tours.
They provided us a very well arranged and well planned 9 days customised tour at a very reasonable price.
Didn't face any hazel during the entire tour.
Staffs are friendly and very supportive.
Quality service.
Very good time management.

We had the best time in Nepal thanks to the wonderful team at Aaryatravel!

Thanks to Aarya Village Travel, my visit to Nepal was wonderful! Aarya made me feel like Prins Siddharta on holiday! They made me a tailor made travel schedule for a very sharp price. The itinerary was 100% clear, detailed and transparent. In Nepal everything went according to plan. The hotels were good to very good, the drivers were in time, the guides were good to excellent and there was always someone available via WhatsApp (as if I was their only customer!).
I would highly recommend the Annapurna trekking as well as the paragliding in Pokhara. And in Kathmandu it was great to learn about the country (history, people, culture, religions, etc) from an extremely well educated guide, who spoke fluent English.
But the best of it all, was that Aarya really went the extra mile when I forgot my sunglasses in the line bus. Aarya got them back from the bus company and…. the director of Aarya sent the parcel to Amsterdam when he was in London for a conference, so that I didn’t have to pay the high price for DHL delivery from Nepal. All free of cost! Where do you find such a great service these days?!
I would love to come back for the Mount Everest trekking and since Aarya Travel offers many tailor made Nepali travels, I will surely book with them again. Aarya Village Travel = HIGHLY RECOMMENDED!

Every part of my trip to Nepal went very smoothly. The company was helpful in every way and couldn't have done a better job

Guides and drivers been very helpful. We had a great time in Nepal.

Did a bike ride for 12 days. Unbelievable experience.