Do not get hoaxed. This company takes your money and doesn’t fulfill your order. I really wanted the ring I ordered in April of 2026 but after five months of repeated excuses and new dates to expect m... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Enjoyed the experience of opening my two long awaited fantasia 24ct chains. Much better and sparkling than I imagined. Looking lovely on today. 7879 kept me well informed during the process and reinfo... Näytä lisää
The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece. My only disgust is with... Näytä lisää
Yritys on vastannut
UPDATE: The company reached out in response to this review within about 24 hours and did send me updated information. It should still be easier to contact them from one's account page. The survey... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At 7879, we redefine luxury jewellery by blending timeless elegance with tangible value. Named after the atomic numbers of platinum (78) and gold (79), we specialize in crafting exquisite pieces exclusively from these two pure precious metals. Our commitment is to offer jewellery that is not just adornment but also a tradeable currency. Our Values Purity and Quality: We sell 24k gold and 999 platinum, amongst other metals, ensuring each piece is of the highest quality. Transparency: Our dynamic pricing is directly linked to live precious metal markets, providing fair and transparent pricing. Sustainability: Ethical sourcing and environmentally responsible practices are at the heart of our operations. Innovation: Combining modern technology with traditional craftsmanship to create unique, investment-grade jewellery. Our Core Proposition We offer a unique opportunity to own luxury jewellery that can be appreciated over time. Each piece's value fluctuates with global precious metal markets, making your jewellery a wearable asset. Our direct-to-consumer model eliminates unnecessary markups, ensuring you receive the best value for 24k and pure platinum. Why Choose 7879? Investment in Value: Unlike traditional jewellery, some our pieces are made from pure gold and platinum, offering both beauty and investment potential. Fair and Transparent Pricing: Prices are updated in real-time based on market rates, so you always pay a fair price. Exceptional Craftsmanship: Our designs are meticulously crafted to combine elegance with modern aesthetics. Ethical Practices: We prioritize ethical sourcing and sustainability in all aspects of our business. Superior Customer Experience: From personalized consultations to secure delivery, we ensure a seamless shopping experience. Choose 7879 for jewellery that enhances your style and adds value to your portfolio. Experience the fusion of luxury and tangible worth with us.
Yhteystiedot
Unit 107, 121 Upper Richmond Road , SW15 2DW, London, Yhdistynyt kuningaskunta
- support@7879.co
- www.7879.co
Sääntöjen rikkominen
Vastaus yritykseltä 7879
Hi Ross,
Thank you for sharing! We’re delighted your experience was smooth and that you found the perfect birthday gift for your wife. We hope she loves it!
Warm regards,
7879 Team
Beyond Beautiful. Platinum "Liquid Metal" ring is wonderful!
The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece.
My only disgust is with my own Country and it's duties and tariffs. Certainly this is not your fault but it would be nice if you provided some means to estimate these for various shipping destinations during the check out process so customers could plan for the additional expense without a last minute shock from DHL.
20. lokakuuta 2025
Vastaus yritykseltä 7879
Hi John,
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your Platinum Liquid Metal ring and that it arrived safely and as expected.
We completely understand your point about duties and tariffs — international shipping charges can indeed be surprising, and we appreciate the feedback.
We hope you continue to enjoy your new piece!
Warm regards,
7879 Team
My latest purchase was defective and…
My latest purchase was defective and although I paid nearly the double, (product cost + import duties were similar amount), I was informed that I will incur additional charges for returning the item and will not receive the full credit.
The Support team experience has been equally unsatisfactory. When I first reported the issue, your support team immediately dismissed my concern stating the dis-colouration on the earrings were caused by reaction with my ear, only for it to later confirmed that the earrings were hallmarked in the wrong place. This defensive response, given without proper investigation or analysis was highly unprofessional.
The entire experience has left a very negative impression of 7879. I will not be endorsing or recommending your brand based on the way, my concerns have been handled.
6. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Shanti,
Thank you for sharing your feedback — we completely understand your frustration, and we’re truly sorry for the experience you’ve had. This is not the standard we aim to provide, and we appreciate you taking the time to explain the situation.
We’ve sent you a personal message regarding this matter and are hoping we can make things right for you. Your satisfaction is very important to us, and we want to ensure your concerns are addressed appropriately.
Warm regards,
The 7879 Team
Highly recommended.
Been following 7879 since they came into business and been considering making a purchase from them. i am pleased with the purchase and already started looking at next purchase. if you giving this as a gift, i would say you will have one less thing to worry i.e packaging. It is luxury packaging and looks nice and like the fact that the item can be sold back to them if not needed. Highly recommended.
9. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Kumar,
Thank you so much for your kind words and for following our journey since the beginning — it truly means a lot to us. We’re delighted to hear that you’re pleased with your purchase and appreciated the packaging and buyback option.
We look forward to helping you find your next piece soon.
Kind regards,
7879 Team
Vastaus yritykseltä 7879
Hi Tom,
Thank you for your lovely feedback! We’re so pleased to hear that your piece arrived quickly and that you’re happy with the quality.
Kind regards,
7879 Team
Beautiful
I wanted to order jewelry that would hold it's actual value forever. I picked a few platinum pieces and was overjoyed when they got here. Every piece is impeccably crafted. I highly recommend the forte bracelet as it is my favorite piece. It is heavy but comfortable. Thank you for these amazing investment pieces that I can wear daily.
4. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Kimberly,
Thank you so much for your thoughtful review — we’re delighted to hear how much you’re enjoying your platinum pieces. The Forte Bracelet truly is a stunning choice, and we’re so pleased it’s become your favourite. It means a lot to know you value the craftsmanship and investment quality of our jewellery.
Kind regards,
7879 Team
The necklace was easily ordered
The necklace was easily ordered. Delivery to US took several weeks. Necklace was beautiful and brilliant. Only thing that was not great was the heavy duty charges. I would recommend to friends.
4. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Andrew,
Thank you for sharing your feedback — we’re so pleased to hear you love your necklace and found the ordering process straightforward. We understand that international duties can be frustrating, and we’re always reviewing ways to make the experience smoother for our overseas clients. We truly appreciate your recommendation and support.
Kind regards,
7879 Team
extremely happy
Order was very easily placed. 7879 kep me informed of every stage of the process of making my items and I can't express how much I love them. They are a 21st birthday present for my son and I know he will love them too. Highly recommend this company.
6. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Deb,
Thank you so much for your wonderful feedback — we’re delighted to hear how happy you are with your pieces. It’s especially lovely to know they’re a 21st birthday gift for your son — what a thoughtful and meaningful choice. We truly appreciate your recommendation and kind words.
Kind regards,
7879 Team
Still without a certificate after a month
It's been over a month since I have received my order, and I am still without a certificate of authenticity despite having contacted support twice.
It's bad enough to send out a product without an important element (can you imagine the embarrassment of handing over an incomplete gift...?) but not being given any information of when said element will be available and sent out is very disappointing.
8. syyskuuta 2025
Vastaus yritykseltä 7879
Hi Cris,
Thank you for bringing this to our attention, and we're truly sorry for the delay you experienced with your certificate. We’ve now dispatched your Certificate of Authenticity, and we've also sent you a personal email with the details. Please could you kindly check and respond to that message so we can ensure everything reaches you smoothly?
Kind regards,
7879 Team
High quality, no excessive markup.
I bought a platinum necklace and bracelet from 7879 and couldn't be happier. From the packaging to jewelry itself - very well done. The only downside (and this is not their fault) was the import tariff to the US. That was a bummer but still way less cost than a traditional jeweler. I will be purchasing more from them.
6. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Tyler,
Thank you so much for your thoughtful review — we’re delighted to hear how pleased you are with your platinum pieces and the overall experience, from packaging to craftsmanship. We completely understand the frustration around import duties; unfortunately, those are set by local customs authorities, but we truly appreciate your understanding.
We’re thrilled to hear you’ll be returning for more pieces — we look forward to helping you build your collection.
Kind regards,
7879 Team
Beautiful jewelry
Beautiful jewelry, fasting shipping and great customer service.
8. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Hi Conner,
Thank you so much for your kind words! We’re delighted to hear you’re happy with your jewellery, delivery experience, and our service. Your support means a lot to us.
Kind regards,
7879 Team
Very helpful staff
Very helpful staff. If you have a question, they are quick to reply and help you out. The quality of their jewelry will impress you! Thanks Anne
6. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Daniel,
Thank you so much for your kind words! It was a pleasure assisting you, and I’m so pleased to hear you’re impressed with the quality of your jewellery. Your support truly means a lot to us.
With gratitude,
Anne from the 7879 Team
I bought a platinum chain that was out…
I bought a platinum chain that was out of stock but was kept updated on progress of it being made. The chain arrived quicker than original date given and was just perfect.
4. lokakuuta 2025
Vastaus yritykseltä 7879
Hi Allan,
Thank you so much for sharing your kind words — we’re absolutely delighted to hear that your platinum chain arrived ahead of schedule and that you’re so pleased with it.
Your feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Warm regards,
7879 Team
Beautifully presented and gorgeous…
Beautifully presented and gorgeous jewellery.
My necklace looks fantastic and my partner loves her bracelet.
I will definitely consider buying from 7879.co again.
Highly recommended 👌
30. syyskuuta 2025
Vastaus yritykseltä 7879
Hi Robert,
Thank you so much for your wonderful feedback — we’re thrilled to hear that both you and your partner love your pieces. It’s fantastic to know that the presentation and craftsmanship met your expectations.
We truly appreciate your kind recommendation and look forward to welcoming you back for your next 7879 piece.
Warm regards,
7879 Team
Vastaus yritykseltä 7879
Hi Juan, thanks for your feedback. We’re sorry to hear about your experience with the piece. We’ve sent you a message regarding your order and would like to help resolve this for you.
– 7879 Team
Great product. Great company.
Great product. Great communication, customer service and aftercare. Great company.
24. syyskuuta 2025
Vastaus yritykseltä 7879
Hi Vad,
Thank you so much for your kind words — we’re delighted to hear that you’ve had such a positive experience with both our pieces and our team.
Your feedback truly means a lot to us, and we’re so pleased that our communication and aftercare stood out. We look forward to creating more pieces for you in the future.
Warm regards,
7879 Team
Excellent help with purchase questions…
Excellent help with purchase questions , excellent email responses , excellent warranty service if needed - personal polite correspondence - Amazing gold quality , the look is matte on my earrings , understanded elegance - buy with confidence
9. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Hi Dominic,
Thank you so much for taking the time to share such wonderful feedback. We’re thrilled to hear that you’ve been pleased with both our service and the quality of your earrings.
It’s fantastic to know that our team’s communication and aftercare made a positive impression — and we couldn’t agree more about the understated elegance of the matte finish.
We truly appreciate your trust and recommendation, and we look forward to creating more pieces for you in the future.
Warm regards,
7879 Team
Excellent and Gorgeous!
This company is doing everything great! My bracelet is beautiful. And the best of all is the great customer service! Hoping you all keep doing this world better!
22. syyskuuta 2025
Vastaus yritykseltä 7879
Hi Mercedes,
Thank you so much for your kind words! We’re delighted to hear you love your bracelet and that our customer service made a positive impression.
Your support means the world to us, and we’ll certainly keep doing our best to make every experience special.
Kind regards,
7879 Team
I had to pay an additional 112$ tariff…
I had to pay an additional 112$ tariff fee the jewelry is nice but not the hidden tariff fee
20. syyskuuta 2025
Vastaus yritykseltä 7879
Hi Matthew,
Thank you for taking the time to share your feedback. I’m so pleased to hear you’re happy with the jewellery itself, but I completely understand your frustration regarding the unexpected $112 tariff fee.
Customs and import duties are set by the destination country and unfortunately sit outside of our control. That said, we’d be very happy to help make an arrangement for you. If you could kindly send us a copy of your DHL payment receipt, we’ll take care of this straight away.
We really appreciate you choosing 7879 and hope to make this experience as smooth as possible for you.
Kind regards,
7879 Team
Extraordinary and exceptional jewellery!
Extraordinary, exceptional and unique pure precious metals jewellery at 7879!
A great personal thank you from my heart to you Sach and also Anne for the great special services that you have provided me through my long loyal years as a customer and still continue to be with 7879!
Ihab Ibrahim
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Dear Ihab,
Thank you so much for your extraordinary message — your kind words truly mean the world to us. We’re honoured to have you as a long-standing and loyal client, and it’s been our absolute pleasure to support you on your journey with 7879.
On behalf of Sach, and the entire 7879 team, we are deeply grateful for the trust you continue to place in us. Clients like you inspire us every day to keep delivering not only pure precious metals jewellery of exceptional quality, but also the personal service and care that you deserve.
We look forward to continuing this journey with you and to creating many more special pieces together.
With warmest regards,
7879 Team
Trustpilot-kokemus
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Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.