Please avoid this company. We ordered a platinum chain in June and over 3 months later we have heard nothing back from them, despite 3 emails requesting updates. I genuinely believe they have done... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Enjoyed the experience of opening my two long awaited fantasia 24ct chains. Much better and sparkling than I imagined. Looking lovely on today. 7879 kept me well informed during the process and reinfo... Näytä lisää
The ring I ordered is beautiful, the Platinum Liquid Metal. It shipped promptly and arrived as advertised. A full half troy oz weight and 99.9% purity; it's a wonderful piece. My only disgust is with... Näytä lisää
Yritys on vastannut
UPDATE: The company reached out in response to this review within about 24 hours and did send me updated information. It should still be easier to contact them from one's account page. The survey... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At 7879, we redefine luxury jewellery by blending timeless elegance with tangible value. Named after the atomic numbers of platinum (78) and gold (79), we specialize in crafting exquisite pieces exclusively from these two pure precious metals. Our commitment is to offer jewellery that is not just adornment but also a tradeable currency. Our Values Purity and Quality: We sell 24k gold and 999 platinum, amongst other metals, ensuring each piece is of the highest quality. Transparency: Our dynamic pricing is directly linked to live precious metal markets, providing fair and transparent pricing. Sustainability: Ethical sourcing and environmentally responsible practices are at the heart of our operations. Innovation: Combining modern technology with traditional craftsmanship to create unique, investment-grade jewellery. Our Core Proposition We offer a unique opportunity to own luxury jewellery that can be appreciated over time. Each piece's value fluctuates with global precious metal markets, making your jewellery a wearable asset. Our direct-to-consumer model eliminates unnecessary markups, ensuring you receive the best value for 24k and pure platinum. Why Choose 7879? Investment in Value: Unlike traditional jewellery, some our pieces are made from pure gold and platinum, offering both beauty and investment potential. Fair and Transparent Pricing: Prices are updated in real-time based on market rates, so you always pay a fair price. Exceptional Craftsmanship: Our designs are meticulously crafted to combine elegance with modern aesthetics. Ethical Practices: We prioritize ethical sourcing and sustainability in all aspects of our business. Superior Customer Experience: From personalized consultations to secure delivery, we ensure a seamless shopping experience. Choose 7879 for jewellery that enhances your style and adds value to your portfolio. Experience the fusion of luxury and tangible worth with us.
Yhteystiedot
Unit 107, 121 Upper Richmond Road , SW15 2DW, London, Yhdistynyt kuningaskunta
- support@7879.co
- www.7879.co
Sääntöjen rikkominen
I'm completely in love with this…
From my wife: I'm completely in love with this platinum necklace! I wasn't expecting it to sparkle so beautifully, I seriously can't get over it. I find myself wearing it around the house because I love it so much. Also, I just bought a second one in a different length. My new favorite necklace!
6. elokuuta 2025
Vastaus yritykseltä 7879
We’re so delighted to hear this, Kenneth! ✨ Please thank your wife for sharing such lovely feedback — it means so much to us. We’re thrilled she’s enjoying her platinum necklace (and now a second one too!) — may they continue to bring her joy every time she wears them. 💎🤍
- 7879 Team
10/10 jewellery
10/10 jewellery. Sach spoke with me about what product I wanted which I thought was a great experience. Not many companies offer stuff like that. Platinum and gold always go up in value anyway so a good investment also. Would recommend (the wait time after order is a while, so if a gift buy long in advance). The staff are also very helpful.
7. elokuuta 2025
Vastaus yritykseltä 7879
Thank you so much for your thoughtful feedback, Will! We’re delighted to hear that Sach and the team made your experience such a positive one. We really appreciate your kind words about both our pieces and service — and your great advice about ordering Made for You gifts in advance. We’re so pleased you’d recommend us, and we hope your jewellery brings you lasting joy (and value!). 💎✨
- 7879 Team
Excellent jewellery
Website easy to navigate throughout. I have had several pieces now and plan on more. I'm hooked, amazing quality 👌 beautifully made. No complaints about anything
12. elokuuta 2025
Vastaus yritykseltä 7879
Thank you so much, Miss Michelle! 💎 We’re thrilled to hear how much you’re enjoying your pieces and that you’ve found the whole experience smooth and enjoyable. It means the world to know you’re hooked — we can’t wait to create more beautiful jewellery for your collection! ✨
- 7879 Team
The real thing, at a fair price
Bought from 7879 a few times now and each time I’ve been very pleased with the piece and the process. Please keep it up - we need real jewellery that isn’t all markup.
7. elokuuta 2025
Vastaus yritykseltä 7879
Thank you, Adam! We’re so pleased to hear you’ve enjoyed both the pieces and the process with us. Your support means a lot — we’ll definitely keep striving to offer real jewellery at fair prices without the heavy markups. ✨
- 7879 Team
I received it as a gift
I received it as a gift. The work is beautiful and very meticulous. And impressively, the staff provided excellent communication and problem solving, taking care of every step and detail. I felt very good.
5. elokuuta 2025
Vastaus yritykseltä 7879
Thank you so much for your kind words, Doungnapa! We’re delighted to hear that you love your gift and that our team could make the experience so positive for you. It means a lot to know the craftsmanship and care came through in every detail. ✨
- 7879 Team
I purchased the 24K liquid fluid ring…
I purchased the 24K liquid fluid ring (certainly not a cheap price). The matt effect has worn off on the outside and to me it just looks like plated gold,to say Im suspicious in an understatement. The hallmarks are far too small to read apart from 7879 24K (which is larger but faintly stamped). Im suspicious of the included 'Assay office' card, reads a totally different month from when 7879 claimed they had sent it to the Assay office.Another red flag is on the 7879 website chat the owner Sach is apparantly always available to immediately chat, impossible. And also in one of the 7879 glowing 'reviews' a man whos name is my address name appears,weird coincidence? Perhaps. I have previously bought their "24k" chain with the poorest thin fasten I ever seen and the 24k gold crucifix, even the back of the crucifix is looking dubious. Its all going to be professionally tested. You need to ask why is it with both their "pure" platinum and "pure" 24k gold is it given a matt coating? Hmm. Yet the lesser metals arent. Got big alarm bells here that I been hugely mis sold. I have seen and felt real 24k gold and this doesnt look/feel like it. Im going get it professionally tested. My confidence has gone with 7879, I will not purchase again.
26. kesäkuuta 2025
Vastaus yritykseltä 7879
Hi Mandy
Thank you again for sharing your thoughts. I truly appreciate the honesty — and as the founder of 7879, I want to respond personally and respectfully.
To be clear: all of our 24kpieces are crafted from solid 24K gold (999 = 99.9% pure), and are never plated or alloyed. Each piece is independently tested and hallmarked by the UK Assay Office, a legally mandated and internationally recognised body. The Assay Office regulates the hallmark size and not something we can change — but it is visible with a magnifying glass or jeweller’s loupe.
The matte finish you’ve noted is a purposeful design decision, giving the piece a modern, satin texture. Over time, it naturally polishes up through wear — which is part of its charm. Unlike plated jewellery, our solid 24K gold pieces will never lose their colour because there’s no base metal underneath — it's pure gold throughout.
The certificate included in your packaging is issued by our manufacturing plant, not the Assay Office, and confirms the composition and weight of your piece. Occasionally there may be differences in dates due to batch hallmarking and packaging timing — but if you’d like us to check your item’s specific record, we’re more than happy to assist.
I completely support your decision to get your jewellery professionally tested — and we welcome it. If the results ever show that our purity claim is false, we will immediately issue a full refund. But until then, there’s no evidence to suggest the piece is anything other than what we promised.
With that in mind, I’d like to raise something in good faith. Public reviews have a huge impact on small businesses — both positively and negatively. Sharing a highly critical review based on suspicion, before any test results or evidence have been presented, can be very damaging — especially when we’ve done nothing wrong and have acted in full transparency.
We’ve always stood behind our product and treated our customers with respect and integrity. If your professional test confirms our purity as described, I kindly ask that you consider updating or removing the review, as it doesn’t reflect the truth of what was delivered.
If there’s anything else I can do to clarify or help, I’m here. I’d still like the opportunity to turn this around for you.
Warm regards
Sach Kukadia
CEO & Founder
Disappointing
Ordered a liquid platinum signet ring. It has a good design, however, there are a few points to admit:
1. The shop has relatively high over-the-spot premium for precious metals. It is a poor investment choice. There are other jewelry producers with much lower premiums.
2. Recently they removed price breakdown for platinum, so it is not transparent anymore.
3. Despite high premium, I hoped that at least the quality will be good. However, there is a clearly visible dent on my ring, on a flat signet part.
5. toukokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Dear Evgenii,
Thank you for your feedback, and I’m sorry to hear about the dent on your ring. This is not the quality we strive for.
Our team has contacted you directly via email to resolve the issue.
While our pricing reflects the craftsmanship and purity of our Made for You pieces, we understand your concerns about transparency and have noted your comments.
Best regards,
7879 Team
7879 is the best shop for pure gold and…
7879 is the best shop for pure gold and pure platinum jewellery. Good range of pieces and all so reasonably priced.
Quality!
31. heinäkuuta 2025
Vastaus yritykseltä 7879
Thank you, Philip! We’re so pleased to hear you value both the quality and the pricing of our pure gold and platinum pieces. Your support means a great deal to us! ✨
-7879 Team
Excellent Service & Product
Very good communication when I asked about delivery times. My son was really pleased & happy with the item I bought him for his birthday. The packaging is fantastic & I especially liked the certificate of authenticity. I have no doubt I shall purchase from 7879 again in the future.
31. heinäkuuta 2025
Vastaus yritykseltä 7879
Thank you so much, Trina! We’re delighted to hear your son was happy with his birthday gift and that you enjoyed the packaging and certificate of authenticity. We look forward to helping you find your next piece in the future! ✨
- 7879 Team
I would love to leave you a positive…
I would love to leave you a positive review but my experience with your company was far less than stellar.
I ordered a chain to wear a pendant with. The chain I used previously was white gold that turned to yellow gold after a decade. I wanted a platinum chain that would keep its color and not tarnish and I found your price to be acceptable so I bought one.
After the purchase I found out that I would have to wait two to three months for it to be made...Like huh?
Fortunately for you, you have a rock star customer service agent in Anne who kept me from cancelling my order and being patient. Once I finally received the notification that my chain was shipped, a day later I received a notification that I needed to cough up an additional 160.00 for duty!...Ok now, I have overpaid for a chain that I should have had several months ago...Uuuuggggg.
Your entire concept of buying jewelry as a hedge against inflation is flawed, there are simply too many value added costs involved for this to be profitable as an investment. If I want to buy and hold an asset for investment I'll buy bullion at spot (but I'd much rather buy Bitcoin).
21. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Rocky,
Thank you for your honest feedback — and for your patience throughout the process. We're sorry to hear your experience didn’t meet expectations.
We understand the long lead time and unexpected duty fees were frustrating. As our pieces are made to order from pure investment-grade metals, the process can take several weeks and may involve additional import charges depending on location. We're working on making these details clearer upfront.
We truly appreciate your kind words about Anne and are glad she could support you. A member of our team will be reaching out to you directly to discuss your experience further.
Best regards,
The 7879 Team
amazing customer service and attention…
amazing customer service and attention to detail. They go above and beyond for their customers
24. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Martin,
Thank you so much for your kind words! We're thrilled to hear you had a positive experience and truly appreciate you recognizing the team's effort and attention to detail.
It means a lot to us that you took the time to share your feedback — we’re always here if there’s anything more we can do for you.
Warm regards,
7879 Team
Quality product and service and…
Quality product and service and packaging. Sach the ceo comes across very genuine and I think it’s fair to say having pure jewellery is a unique concept. Indians love 22k, I think it’s gonna change to 24k!
24. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Mr. Obhrai,
Thank you so much for your kind words and thoughtful feedback. We're delighted to hear you were pleased with the quality of the product, service, and packaging.
Sach will be especially pleased to know his sincerity came through — and we couldn’t agree more that the concept of pure jewellery is something truly special. It’s exciting to hear your thoughts on the shift from 22k to 24k, especially within the Indian market — we believe the future of jewellery is purity.
Thanks again for your support!
Best regards,
The 7879 Team
Great product and professional business…
Great product and professional business .
21. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Moksh,
Thank you for your kind words! We're so pleased to hear you’re happy with the product and found our service professional.
We truly appreciate your support and look forward to serving you again in the future.
Best regards,
The 7879 Team
Although the delivery times can be…
Although the delivery times can be humbling the jewellery speaks for itself. They’re very attentive through email and reply swiftly, I would like to say thank you to Anne helping me throughout the whole process and keeping me in touch with everything.
The platinum pieces I ordered are well made good quality and are worth the investment.
15. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Zac,
Thank you so much for your thoughtful feedback — it truly means a lot.
We know the wait can feel long, so we're especially grateful for your patience. I'm really glad I could support you throughout the process and keep you updated along the way.
It's wonderful to hear you're pleased with your platinum pieces — we take great pride in the quality and craftsmanship of our jewellery, and it's great to know you see the value in what we do.
Thank you again for your kind words and continued support.
Warm regards,
Anne
7879 Team
Great quality and costumer service
Great quality and costumer service. Quick delivery too.
12. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Krystian,
Thank you for your kind words! We're so pleased to hear you're happy with the quality, service, and delivery experience.
We truly appreciate your support and look forward to welcoming you back again soon.
Best regards,
The 7879 Team
I just received by yin yang pendant
I just received by yin yang pendant. Incredibly disappointed. Quality is terrible, much smaller than the 1” I was supposed to get, looks like junk. Stay away from 7879. And buyer beware.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Hi Gregory,
I’m truly sorry to hear that you’re disappointed with your Yin Yang pendant — that’s never the experience we want for anyone who shops with us. We completely understand your frustration, especially when expectations aren’t met.
Our CEO has reached out to you personally, as we’d really like the chance to resolve this for you as quickly as possible. Please don’t hesitate to respond so we can make this right.
Thank you again for your feedback — we’re taking it seriously.
Warm regards,
7879 Team
Just Buy It!!!
This is my 2nd purchase and i am in Love with both. The quality is exceptional. I would recommend them if you want beautiful pieces without breaking the bank. I wear my bracelets everyday; shower and sleep in them and have not had an issue. A great investment.
11. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Cathy,
Thank you so much for your continued support — we’re thrilled to hear you’re loving both of your pieces!
It’s wonderful to know you’re enjoying the quality and durability of your bracelets in everyday life. We designed them exactly for that — beautiful, pure, investment-worthy jewellery that can be lived in.
Your recommendation means a great deal to us, and we truly appreciate you being part of the 7879 community.
Best regards,
The 7879 Team
Amazing collection
Amazing collection
I enjoy wearing them
19. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Hi Subusola,
Thank you for your kind words! We're so pleased to hear you're enjoying your pieces and love the collection.
It means a lot to us to know you're wearing and appreciating them — we hope they continue to bring you joy.
Best regards,
The 7879 Team
There is no doubt that the quality of…
There is no doubt that the quality of the chain is beyond compare. Truly amazing.
In terms of price, again very reasonable and far cheaper than many of the competitors.
Really happy with my purchase and well worth the wait.
3. heinäkuuta 2025
Vastaus yritykseltä 7879
Hi Dave,
Thank you so much for your kind words — I’m thrilled to hear you’re so pleased with the quality of your chain and found it great value too. We’re delighted it was worth the wait, and truly appreciate you choosing 7879.
If there’s ever anything you need or if you’re considering your next piece, I’m here to help.
Warm regards,
*7879 Team*
Amazing Jewellery
7879's Jewellery is truly amazing! Easily my favourite by far. Everything is so well made and looks beautiful. Very high quality pieces, real luxury!
28. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä 7879
Hi Pri,
Thank you so much for your kind words!
We’re thrilled to hear how much you’re enjoying your 7879 pieces — it means a great deal to know they’ve become your favourite. Craftsmanship and quality are at the heart of everything we do, so your feedback truly makes our day.
Warmest regards,
**The 7879 Team**
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.