1st Class Medical Arvostelua 

I had only just begun to explore getting a smaller portable oxygen concentrator and I normally do not entertain “cold” calls. Normally, I would have explained to the caller that I was just shopping and would give her a call back if interested. Well, Casey was not your “average” salesperson. I can’t even tell you exactly what was different about her other than within a couple of questions, I immediately felt like she truly cared. End result, we talked about different options and I made a purchase. Thank you Casey!

Matthew was a huge help in my quest to find a portable nocturnal oxygen concentrator.

If I could give 1st Class Medical a “0” I would. BUYER BEWARE! I purchased an Inogen, and when it needed repair, they told me the machine had been discontinued and could Not be repaired. Main Clinic Supply proved that to be a lie when they repaired my Inogen and returned the machine to me within 48 hours. Admittedly I believed 1st Class Medical when they told me my Inogen couldn’t be repaired, and purchased another $2,000+ machine from them. I sent the new machine in for repair and did not receive the same machine back! I placed identifying marks on the outer case of my machine before I sent it, because I knew they had lied before. I called FCM and was completely ignored. I emailed pictures to show them. The representative stated over and over that she didn’t understand my concerns. My concern was/is I want MY machine back. Again, I emailed them pictures! I urgent you to learn from my mistakes. Do Not have any business dealings with this company.

I am ancient and therefore computer illiterate. I never could have managed this without the excellent help i received. I am so grateful for the kindness and patience!!

Chris was very knowledgeable about the product line and answered all my questions.

Colin was very helpful and efficient. He put me at ease rifgt away. I was pretty upset when I called due to not getting any help from my doctor.

Sami was very helpful in helping us choose what my wife needed at this time, such a nice young lady, thank you

Mr Derek was nice and patient, he listened. Helped my mother and I very well.

Response was soon. Chris Cason was able to provide us with the proper equipment. I am looking forward to receiving my portable oxygen machine.

Thank you

Jake was very knowledgeable of what I was needing and very easy to work with finally found someone I could understand and get what I needed. I have searched many websites trying to find what I was needing I will be putting the number and his name in my contacts thanks Jake for a job well done BJ Reboiro

Chris was great very knowledgeable and was able to keep purchase to my expense budget goal. This is for my mother who is 84. Chris explained and said he would be available. Glad that Chris helped with the product. Excited to see what my mom will be able to do with the freedom this will give her. Thanks for all you do!

Collin was so helpful and answered all my questions and concerns. I got the portable machine and I love it. He was great, very nice and polite. Will highly recommend your company. Tell Collin thankyou again for me.

Collin Grimes listened to the needs and concerns I had and directed me to the product that best fit my needs.

Emily was very helpful through out the order process.

Great customer service!!!!
Walked me through the process and made everything simple.
All of my questions were answered professionally.

Collin was very knowledgeable about the portable oxygen delivery systems that are available on the market. At this moment, my husband does not want to invest the money for a medical grade product. However, Collin was able to explain to me about the differences and I will save his number if and when we decide to purchase a medical grade product. Collin was very personable and professional on the phone. Thank you.

Emily was so very helpful, and so easy to ask and receive answers. Cameron explained options. The whole experience was knowledgeable and informative and professional. A+

Very perfesional service and everything was a great experience