Wpmanageninja Arvostelua 11

The support with this company is non existent. I created ticket 5 days ago to update card on file which is fine yet they claim it doesnt work. This is 5 days later and what I have gotten so far are back and forth messages from their so called billing dept with everything in my response ignored.
I have now decided to consider legal action and decided to reach out to their lack of support one more time. It is better if you consider Skool for your coaching community. No ad ons and nickle and diming and no dealing with unprofessional people.

You will regret your experience dealing with this company based on my experiences with them since 2025.

It has been 3 days since I am unable to access my Fluent CRM account which is owned by Ninja. This is the latest communication I received for "customer support" this morning.

Email Supports
6:50 AM (2 hours ago)
to me

Hello Charles,

We’re very sorry for the trouble you’re experiencing while accessing your account and we completely understand how frustrating this can be.

We’ve escalated your case to our billing team for further investigation. Please note that due to the Eid holidays, we currently have limited team members available, which may cause a slight delay in response.

That said, your issue is being looked into, and we’ll get back to you as soon as we have an update.

We sincerely apologize for the inconvenience and truly appreciate your patience.

Best regards,

Regards,
Ashim

I bought Fluent Forms from WPManageNinja a few months ago, and I’m really disappointed. The plugin is full of bugs. It doesn’t connect to email marketing providers even though all settings are correct. I tested it with four different email marketing services, and only one managed to connect, and even that one caused constant problems.

I’ve lost a lot of time and money because of this. I can’t recommend Fluent Forms or WPManageNinja at all.

I use all products from WPManageNinja in production since many years - from small content sites to E-Commerce and Community. The result is a fast, stable, and fully integrated ecosystem that gives me true data ownership and works reliably.

If an issue ever does arise (very rarely), the team addresses it promptly; feature requests are heard and often implemented quickly.

So the Fluent Suite is the backbone of all my WordPress projects - from email delivery & CRM through support, community, tasks and soon also checkout (FluentCart) and affiliate. Anyone running WordPress professionally should absolutely try WPManageNinja. Clear, unequivocal recommendation.

Many thanks to the entire WPManageNinja team!

I use FluentForms, FluentSMTP, FluentSnipppets and FluentBoards and everything works perfectly fine. Support is fast and helpful. Once I need other Plugins they offer I dfinetly buy them!

Guys don’t seem to care much about customers at any stage – before or after the purchase.

Until now, Ninja tables are okay, but they have to improve their technologies for the Ninja tables and technical support.

They take so long to reply for support tickets, and it's very disappointing waiting for a long reply.

I hope WP Ninja Table can improve their products and technical support. It would be great if they did that.

So many bugs, and support was unable to solve my problem

I do not recommend this application

Initially, everything worked well with this plugin. So we decided to buy lifetime licenses and monetize our tables. We purchased another plugin to exploit this monetization.

And then, for unknown reasons, we started having BUGS.

These bugs are related to the generation of tables in PDF. We tested these tables with Chrome, Firefox, Brave and Edge.

All tables have many bugs on all browsers, and the worst part is that the bugs are different from browser to browser.

We contacted WP Manage Ninja support, and the ticket has been open for 500 days, yes 500 days.

WP Manage Ninja = no support, no solution, and now they are so ashamed that they no longer respond to messages.

Think carefully before buying this plugin, and make up your own mind besides the great communication from WP Manage Ninja, or everything is GREAT.

I paid for the WP DataTables license but I wouldn't recommend it, there is free plugins which offer better security and much better functionalities. AIN'T WORTH THE MONEY!!