I would like to say an amazing thank you to Catalin and he’s amazing team at WP Hostee I got referred through a mutual friend and it definitely paid off top level of service I would highly recomm... Näytä lisää
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When it comes to web hosting, WP Hostee stands out as an exemplary service provider. Catalin and the support team are super responsive. The platform is reliable and performs well, keeping our site run... Näytä lisää
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my collaboration with wphostee started 2 years ago when I was looking for a professional and financially accessible team to start a new business. I was pleasantly surprised when Catalin listened to... Näytä lisää
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Great company to work with, quick response, and very efficient. Thank you so much for the fantastic help and support you have given me, I can recommend you very highly to everyone and will always do... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
We are a WordPress-dedicated hosting platform in the UK providing value to our WordPress community with web hosting plans starting at only £8.00/month. We also specialize in unmanaged and managed VPS cloud hosting and WordPress maintenance. Any questions you might have, please don't hesitate to open a live chat with us.
Yhteystiedot
flat 3, 11 comeragh road, w149hp, London, Yhdistynyt kuningaskunta
- contact@wphostee.com
- wphostee.com
4,6
Erinomainen
103 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service
Excellent service, always willing to help, efficient in sorting out problems/issues. I trust they are gone do a good job (second project that we are collaborating for). Really recommend them.
8. lokakuuta 2023
Vastaus yritykseltä WPHostee.com
Hello Dear Customer,
We at WP Hostee are very happy to see these genuine and honest reviews. Thank you once again for a valuable review that helps us understand better clients' needs and improve our services based on those reviews. We are glad to see you sign up for a new website project with us.
Ionut H,
Customer Advocate @ WP Hostee
Great services …
my collaboration with wphostee started 2 years ago when I was looking for a professional and financially accessible team to start a new business. I was pleasantly surprised when Catalin listened to all my requirements and offered me some advice for the new website.
a super professional, reliable team, very prompt with messages and the best part is that all services are of premium quality.
thank you WpHostee.
30. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Hello Dear Cristina,
WP Hostee team thank you a lot for your review :)
We are happy to see you as an old client of ours and still satisfied with our services. I am glad to hear that Catalin could help you with your website requirements.
Natalia V
Customer Advocate @ WP Hostee
I would like to say an amazing thank…
I would like to say an amazing thank you to Catalin and he’s amazing team at WP Hostee I got referred through a mutual friend and it definitely paid off top level of service I would highly recommended to anyone
Thank you all.
Connor
Connorcierge
29. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Hello Dear Connor,
WP Hostee team thank you a lot for your review :)
We are happy to hear Catalin could help you. We are always ready to assist you both through the live chat on wphostee.com and/or by opening a ticket from your account.
Natalia V
Customer Advocate @ WP Hostee
Very experienced and professional team
Very experienced and professional team. Always solving my request fast, promptly and accurate.
Above and beyond expectation. A+
27. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Hello Dear Client,
WP Hostee team thank you a lot for your review :)
We are delighted you get the most out of our services and expertise. We are always here 24/7 ready to help and assist you either by opening a ticket with us or a live chat.
Natalia V
Customer Advocate @ WP Hostee
Steer well clear of this company.
Steer well clear of this company.
I paid a lot of money for a year of hosting.
Then my 3 websites kept disappearing offline.
On 8th September 2023, to my horror they were down again, so I contacted Catalin who supposedly runs this useless hosting company and he said he could do nothing as he was away on holiday.
I submitted a support ticket but hours later my sites were still down.I was at my wits end. It was a Friday and usually a peak time for business for me, and I was losing income and clients.
I ended up having to switch to a new host.
I have been refused a refund on the grounds that 14 days have passed since I signed up with this awful company.
I am taking this further and will be reporting them to the authorities and seeking legal advice.
Their tech support is panifully slow, they all work from home, they are disrespectful, incompetent, they do not look after your sites, they charge the earth for work you commission them to do on your website and days later they still haven't managed to fix site bugs so I have ended up having to pay all over again for developers from another company to fix the faults this uselss company failed to fix, amid endless feeble excuses as to why they were unable to fix the bugs.
These people need to be closed down and banned from trading.
The service is utterly diabolical, not fit for purpose, hugely expensive, diabolically poor service, unreliable and they have compromised my income, business and business reputation with their incompetence. They are completely unprofessional.
My advice - STEER WELL CLEAR OF THEM.
DO NOT pay these people a single penny of your hard earned cash. BAD COMPANY.
8. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Hello Karen Stevens, Thank you for taking the time to leave us your feedback. We are so sorry to hear that you encountered these issues. We pride ourselves on our great customer service so it is disappointing to see that your experience was not to the standard we aim to uphold. Our customer service both at the live chat and ticketing system we have is regularly tested regularly monitored by a senior manager of all those departments in order to make sure that we understand your request/s and that we help you in a timely manner. Please be assured that your comments will be passed on to be reviewed by our service development team- your feedback is important to us for helping improve our services. Should you still wish to discuss this matter you can reach us on wphostee.uk live chat or by opening a ticket with us or by phone. See the phone number on the website. (Monday to Friday: 8.30 am to 8 pm, Saturday: 9 am to 5.30 pm, Sunday: 10 am to 5.30 pm).
However, upon a very deep verification of all the tickets and live chats you have had with us since 27.07.2023 up to today 11.09.2023, I could see once again all the communications back and forward you have had with the staff from each department you have contacted us on and I can see very clearly that they have responded to you in time and helped you as best they could and also some of the staff went the extra mile to help you with things you have had on your website, even though in the web hosting plan that you have had with us, it clearly says that we as a hosting company, we do NOT fix your website if you or someone else that works on your website has broken the website! That being said I can clearly see the same thing as my colleagues could see at the time, that your website has been a few times been worked on and the website/s broke down due to the outcome of your work which again has nothing to do with us. Anyway, I want to be clear on this as our terms of use say, that we did not fix the website if you break it and therefore have no responsibility at all if you break your website. However, we have maintenance plans that involve fixing broken websites and my colleagues told you about it on several occasions, but you decided not to purchase that service. Outside a maintenance plan, the only responsibility we have is to bring your website back up online from a backup you have with us, which we have already done twice. Any other hosting company will tell you the same! Again I am not sure I understand your disappointment or the bad experience you have had with our custom service. I clearly see nothing wrongdoing on our side. I must say we are very disappointed to see this review which is not genuine! but rather based on a made-up experience of yours. We have clear evidence and we are ready to provide them anytime we need to in order to conclude this case. That being said, I must admit this is the first time we got a bad review based on an experience that turned out to be made up. On the other hand, could you please provide us evidence of the bad experience that you said you had with us in order to conclude this review? Also, according to our terms and conditions, you can see that we do not issue refunds for hosting plans that pass the 30-day money-back guarantee! and/or especially when we see that we have done the best to our ability to help you with our great customer service for the service/s you have purchased with us. We are always ready to issue refunds without any problems to clients based on a genuine review and/or bad experience they might have had with us with immediate effect! However, upon investigating your case, we could not refund you for a service that we have provided for you to the best of our knowledge and according to our terms of use which you agreed to when you signed up with us. That being said and considering the evidence of no wrongdoing from us, we kindly ask you to remove this review that is untrue! Thanks.
Regards,
Natasha M
Customer Advocate @ WPHostee
Vastaus yritykseltä WPHostee.com
Hello Diana,
WP Hostee team thanks you a lot for your beautiful and honest review :) We are very happy to see you getting the most of our services and expertise. We are always here 24/7 ready to help and assist you.
Natalia V
Customer Advocate @ WP Hostee
Excellent service & great customer support
Excellent service altogether, with a responsive team who offer customer support around the clock! I appreciate particularly the in-depth technical knowledge demonstrated by the WPHostee, the time they take to translate the 'techie speech' in layman's terms to the customer and clarify 'why is what'. Their commitment to find the most suitable custom-tailored solutions that fulfil the customer's needs and business goals, separates them from the competitors.
23. heinäkuuta 2023
Vastaus yritykseltä WPHostee.com
Hello Lumi,
WP Hostee team thanks you a lot for your beautiful and honest review :) We are very happy to see you getting the most of our services and expertise. We are always here 24/7 ready to help and assist you.
Criss V
Customer Advocate @ WP Hostee
Excellent customer services
The customer support team is also extremely helpful and they are always available to answer any questions or help resolve any issues. Overall, I would definitely recommend this hosting company to anyone who is looking for great performance and reliable customer.
3. heinäkuuta 2023
Vastaus yritykseltä WPHostee.com
Thank you Oana for your beautiful review of our services and for being part of the WPhostee.uk community! We are very happy when you are happy with our services and one of our utmost importance is to make sure we are there when you need us! :)
Natalia V
Customer Advocate at WPHostee
Unmatched Hosting Excellence with a Personal Touch
As a satisfied client, I'm delighted to share my experience with this outstanding hosting provider.
One of the standout features of WP Hostee is their responsiveness. Whenever I've had a question or needed assistance, their team has been incredibly prompt and helpful. Also, their knowledgeable staff not only addresses queries with speed but also provides insightful guidance to ensure a seamless hosting experience.
In conclusion, WP Hostee is an exceptional web hosting company that combines attractive offers, top-notch responsiveness, and extensive knowledge in the field. I highly recommend WP Hostee to anyone in search of reliable and feature-rich hosting solutions.
27. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Hello Mr John and thank you very much for your helpful and important testimonial, as always we are glad we could help you and will be always here ready to assist you in anything you need for your website.
Glad to have you as one of our valuable client :)
Natalia V
Customer Advocate at WPHostee
Vastaus yritykseltä WPHostee.com
Thank you very much Otilia for your valuable review and time for living us a review. We are happy to have you as our customer :)
Natalia V
Customer Advocate at WPHostee
Very professional …
Thank you WpHostee I’ve been working with them for the last 3 more years they’re very professional and helpful I highly recommend them.thank you again
23. toukokuuta 2023
Vastaus yritykseltä WPHostee.com
Thank you Alfi for your great review and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Great customer service and are very…
Great customer service and are very professional!
28. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Thank you Mihai for your great review and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
A professional company. I recommnend
It is a professional company with good quality specialists, both in terms of what they know and how they interact with customers. Prompt, efficient.
I was satisfied!
10. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Thank you Razvan for your great review and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Migration website
Been very pleased with the attention and prompt actions.
Catalin was very rapidly replying and was informative and nice.
Giving good advice I recommend services.
17. huhtikuuta 2023
Vastaus yritykseltä WPHostee.com
Thank you Antonio for your great review and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Great team
Great team, very well organised and great customer services.
Very pleased that I have decided to work with them.
Thank you, I definitely recommend them to everyone.
13. huhtikuuta 2023
Vastaus yritykseltä WPHostee.com
Thank you Alina for your great review and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Vastaus yritykseltä WPHostee.com
Thank you very much Mariana for your valuable testimonial and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Vastaus yritykseltä WPHostee.com
Thank you very much Mihail for your valuable testimonial and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Awesome Team
These guys are awesome! They are professional, easy to collaborate with, and they go that extra mile for you! And they are quite affordable as well. I will continue to use them.
9. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä WPHostee.com
Thank you very much SameDay Dentist for your valuable testimonial and for being part of the WPhostee.uk community! :)
Natalia V
Customer Advocate at WPHostee
Trustworthy team
Trustworthy team, they have been prompted with the service, and the website has been before the date I was given!
Great customer service and service were top!
22. marraskuuta 2022
Vastaus yritykseltä WPHostee.com
Thank you very much Marius for your nice review and for being part of the WPhostee.com community! :)
Natalia V
Customer Advocate at WPhostee
I like working with this team
I like working with this team, they move very well, they have very good ideas, you find support! They have time to talk and explain to you, they are devoted to their work! Thank you! Don't forget, the prices are very good!
4. lokakuuta 2022
Vastaus yritykseltä WPHostee.com
Thank you very much Radu for your nice review and for being part of the WPhostee.com community! :)
Natalia V
Customer Advocate @wphostee
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