World Tour Store Arvostelua 

I am really appreciative of the prompt assistance and efforts Pallavi put in resolving my case. She showed professionalism and communicated well with me throughout the difficult moment. Thanks to Rishi too for resolving the issue with the error in the date. It was a long wait but he came through for me even when it was past his working time. I had a seamless flight. Thank you.

The booking was easy, the service person centred to my needs
The agents were patient and professional

Bhavna Dutt the world tours representative was excellent in the service provided, I would highly recommend world tours for there exceptional service and the care taken to ensure the smooth transition in my purchase of my ticket. Bhavna is indeed an excellent representative of the business and a credit to the service she provided throughout.

Good communication and support from bhavna. Well detailed information

Good Evening.
We had an amazing holiday with family and friends. Soniya Made our experience seamless, despite the challenges we faced ,she was there for us all through making sure we were cared.
Soniya was available at the very hour on need and she never abandoned us,so for this reason, we will be booking with your in the future.
May the Lord continue to bless you and also this great company.
Thank you E.M

Took our booking and took payment, only to say that the flight booked wasn't available. They then tried to swap it for a different flight or get us to pay more for a Flexi ticket.

I have purchased Emirates Flight Tickets from World Tour Store this week.
I had a brilliant experience.
I dealt with Yash. What an amazing person he was. Went extra mile definitely to help me with my Itinerary.
I will definitely come back to them for the future flights.
Highly recommended.

Ms Bhavna was fantastic,amazing customer service experience from Bhavna as well professional, highly recommend world tour store .

Bhavna gave me good guidance about my queries

Good customer service, easy to book the flights at reasonable price.

Excellent customer service

She is helpful, great and fast 100%
Bhavna and Sherry

I searched my long haul flights via Cheapflights, and World Tour Store was listed with the best price and duration.
After I booked the tickets, I didn’t get confirmation immediately, I received a phone call from Jahid advising me that the price I’ve paid was no longer available, I’ll have to pay a few hundred pounds more to get it. Then I asked him to cancel the payment, and I’ll book a different tickets with different date and route listed from Skyscanner, and the price is also good.
Javid immediately looked for that flights, and contacted his manger to negotiate the price for me, at the end we made the deal.
The booking confirmation was emailed to me immediately, and I received the E-ticket 48 hours later by Soniya.
I’m very happy with the proficiency of their service, and will come back to look for flights in the future.
Thanks again Jahid!

Very satisfied

It was quick and service was good. The girls helped a lot during the whole process of booking the ticket and timely communication was done. Thanks for the quick service.

The flight shown was not actually available, and the pricing information was inaccurate. After contacting Worldtourstore.co.uk, I found a price difference of more than £60 compared with Cheapflights.com for the same flight. The information provided was misleading and should be reviewed. However, I would like to acknowledge that the customer service representative was helpful.

Bhvana Dutt followed up with a courtesy call which was great. Excellent customer service thank you :-)

I have received good customer relations with Bhavna Dutt, she was quite professional and understanding, i have my issues sorted swiftly.

World Tour Store Ltd — Very Negative Review

AVOID THIS COMPANY — ABSOLUTELY TERRIBLE EXPERIENCE

I would strongly advise anyone to stay well away from World Tour Store Ltd.

I booked an airline ticket with them, agreed the price and paid the money they asked for. The very next day, they contacted me demanding even more money on top of what I had already paid. When I refused and explained that this extra charge was never part of our agreement, I requested a refund.

Since then, I have been ignored and given the runaround. I have contacted them numerous times and spoken to different members of staff, but I keep getting excuses and promises that the refund is “being processed”.

In my experience, the communication has been absolutely appalling, and I have been given conflicting information by different members of staff. I have completely lost confidence in this company.

If you value your money and your time, think very carefully before booking anything with World Tour Store Ltd. My experience has been extremely stressful and frustrating, and I would not recommend this company to anyone.

Stay away and use a more reputable travel company.

bhavna and aamira were both very helpful