Definitely satisfied, but... I love the web-based version. In the future, I will rate the app 5 stars once it becomes more stable (sometimes it doesn't recognize the selected text) as well... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I’ve been using Wordtune for over 5 years, and it has been a great writing assistant. It helps me rewrite sentences, improve clarity, and find better ways to express my ideas quickly. The platform is... Näytä lisää
Yritys on vastannut
i had forgotten to cancel a subscription before the renewal date and the payment went through. It clearly states no refunds. I explained the situation to the Nikki and she was quick to help me out. I... Näytä lisää
Yritys on vastannut
I was charged without authorization and have been charged almost $360 over the past two years without knowing. I cancelled the subscription 3 times two years ago and somehow I was still signed up fo... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wordtune is a Generative AI powered platform designed to enhance productivity and creativity in writing. It offers features like content rewriting, AI-driven suggestions, content creation, and summarization. Millions of professionals use Wordtune every day. Try it for free and get things done faster.
Yhteystiedot
Shlomo Ibn Gabirol St 124, 451523, Tel Aviv-Yafo, Israel
- help@wordtune.com
- wordtune.com
4,0
Hyvä
566 arvostelua
On vastannut 93 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
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Billing issue
This is my second review of this company. I have spoken with four different people regarding the billing issue and it has not been resolved.
My emails were always sent to the email address help@, but today it states that the address could not be found or that the email could not be received.
What communication methods can you use to reach these individuals? There is an email from them stating that I can assist you or guide you, but you cannot reach them.
There is so much secrecy around them. While they express their willingness to assist, they are not interested in doing so.
Additional info - 20.11.25
I am having difficulty sending emails to Wordtune, they are not reaching it.
As well, they have asked about the payment to assist me when I can see the bank took the funds ten days ago.
In their emails, they are too polite and do not take any action. I have never dealt with a company like that before.
9. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi there,
I'm sorry you've had trouble contacting us. We understand how important it is to have the support when you need it and we apologize for any inconvenience this has caused.
Regarding the bounced email you mentioned, while it may have bounced on your end, note that we’ve received all of your messages. In the meantime, we have already reached out to your email address about the status of your account. Kindly watch out for an email from help@wordtune.com or through our Help Center (http://support.wordtune.com) and make sure to log in first to see our previous responses.
Rest assured, we are committed to resolving this matter and ensure you receive the assistance you need.
See you there!
I have been charged for the last year…
I have been charged for the last year for a Wordtune subscription, (roughly 20 per month) since November 2024 under my old work address. I was made redundant and have unfortunately not had access to this email or used this service, but the payments are going through despite notifying Wordtune.
I have contacted help Wordtune email numerous times (wont allow me to add to this message) but I receive undeliverables. The only other option to talk to a chatbot which goes no where.
I need this to be actioned immediately and to be provided with a working email address to contact you on. I need my account to be cancelled with immediate effect and to be refunded these payments.
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Hayley,
We sincerely apologize for any inconvenience caused while cancelling and appreciate you bringing this to our attention. Your feedback is invaluable, and it highlights areas where we need to improve. We're here to help and ensure you're not charged for a service you don't want.
In order to do that, please provide the needed information so we can locate your account. Once we have these information, we'll reach out as soon as possible.
We also recognize that you may receive an error regarding a bounced email - rest assured that your email has been received and that we are working on a solution as soon as possible.
Cancellation should be easy if that's what you want and our customer support is always here to help.
We look forward to hearing from you!
The Wordtune Team
This website provides excellent customer service. Thanks to this website, I am able to write so easily and enjoyably.
Thank you for providing such excellent customer service and for responding to my inquiries promptly, as well as processing my refund correctly. I truly appreciate your help and professionalism. I highly recommend others to use this website — it’s reliable and trustworthy!
30. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Nhan!
We really appreciate the time you took to share your amazing experience with Wordtune and our support. Thank you for sharing how you found Wordtune fun and easy to use. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us.
We’re very grateful for customers like you and hope you stick with us for years to come!
Please remember we're always here for you! If you have questions or concerns, feel free to contact us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Bad changes
Used to use this app so much in 2024, but now I find myself using it less. The suggestions are repetitive, off topic, and uncreative. I don’t know if there’s been a model change, but I really do miss wordtune 2024.
28. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi there,
I'm sorry to hear that you've found the app less helpful recently. Your feedback is important, and I understand how frustrating it can be when the suggestions feel repetitive or off-topic, but we will share them with our team so we can continue to improve our product and provide you with a pleasant experience.
We want to give our users the best experience. And we'd love to hear more about your experience so we understand the situation better, and help us improve our products for you.
If you have more feedbacks or would like to expand on the experience that you just shared, please feel free to reach out to us through: help@wordtune.com or or through our Help Center: https://support.wordtune.com/en/ . Our team would gladly look into it.
Again, thanks for your feedback! We look forward to hearing from you.
Wordtune Support
Beware of Wordtune,
I want to warn others about my recent experience with Wordtune.
Over a six-month period, I repeatedly emailed them to cancel my subscription and never received a response. During that time, I discovered they were double billing two of my email accounts.
Only after I left a negative review did I finally receive a reply—six months later. In that response they admitted they had received my earlier emails, apologized, but stated they would refund only one month on just one of the accounts.
This experience left me feeling frustrated and powerless. In my opinion, no customer should have to fight this hard to stop a subscription or recover unfair charges. I believe it’s important to share this so others don’t endure the same headache or risk being charged for services they thought they’d canceled.
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Tony,
Thanks for taking the time to share your experience, and we're really sorry for all the frustration this has caused.
We understand that you tried multiple times to cancel and didn’t get the help you needed, and that’s not the kind of experience we want for our users. We completely understand how upsetting it must have been to be double charged and not hear back for so long.
That said, we want to make things right. We followed up via email and if you haven’t seen it yet, please check your inbox or spam folder, just in case. We’d really like to work with you directly to get this sorted.
You can also reach us anytime at: help@wordtune.com or through our Help Center: Wordtune Support and just click the chat icon in the bottom right corner.
Thanks again for your feedback, it helps us improve, and we genuinely hope to make things right.
Do NOT ever subscribe to this app
I wish I could attach screenshots. They will flood your inbox with AI chatbots as customer service. It’s time to notify Chrome and Firefox, get this scam trash removed from the browsers.
Do NOT ever subscribe to this app. You will NEVER be able to cancel. It’s a terrible service but even worse, you’ll keep getting billed forever. Avoid.
11. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Kara,
We sincerely apologize for any inconvenience caused while canceling and appreciate you bringing this to our attention.
Our goal is always to provide excellent customer service, and we're glad to hear from our other conversation that everything is settled for you.
Thanks again for your understanding and for being gracious throughout this process.
The Wordtune Team
Super useful
Super useful! I use it quite a lot and it helps me get a lot done.
25. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Asaf,
We are delighted to hear you are having a positive experience with Wordtune. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
I have used WordTune for a few years…
I have used WordTune for a few years now, it has helped me create better written, professional looking emails and other writings. The list of suggested alternate ways to rewrite my words has been amazing. There are a number of features to fine tune and improve on what you write. I have received excellent support, the rare times I need it, by messaging them in Facebook.
20. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi there, Linda
We are delighted to hear you are having a positive experience with Wordtune, especially on how it helps you with your emails and other writings. It's also wonderful to know that you had a great experience with our support through Facebook.
Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
It's impossible to cancel
It's impossible to cancel. This is the worst experience one can face. I emailed their help address, but the address cannot be found. They continue to bill me; my account no longer has the option to cancel.
The help email address cannot be found. Again.
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi there,
Please accept our sincere apologies for any inconvenience. Our goal is to deliver great customer service and as part of that goal, we want to make sure this will be resolved as soon as possible.
In line with that, we're requesting few details from you to locate and confirm your Wordtune account. Once we have this, we'll reach out via email. If you have already reached out prior to this, kindly keep an eye for our response from help@wordtune.com.
Hoping to have this resolved soon.
Wordtune Support
Super helpful tool for work
This is a superb tool for writing, editing and creating clarity in documents. Highest quality against comparative tools
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Ariel,
We are delighted to hear you are having a positive experience with using Wordtune in writing and editing your documents. Your feedback motivates our team to continue delivering excellent service and maintaining the quality our customers expect from us. 😍
We’re very grateful for customers like you and hope you stick with us for years to come!
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Next level customer service
Next level customer service! Thank you for the prompt response and all the help!
Special thanks to Gianni!!
Best,
Basak
2. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Basak!
Our team is extremely grateful for the positive feedback and appreciates you recognizing our efforts in providing excellent customer service. Please know that we are committed to providing exceptional support. By the way, your warm regards were greatly appreciated by Gianni.
Thanks again for your support! If you have questions or concerns in the future, you can always contact us (at help@wordtune.com). We're here for you.
Wordtune Support.
Plan cancellation
The minute I wrote asking for the cancellation of my plan they were very responsive and helpful.
30. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Maria!
Thank you so much for taking the time to share your positive experience with Wordtune. Your kind words mean a lot to us, and we're delighted to have met your expectations.
Please remember, we're always here for you! If you have any questions or concerns, feel free to reach out to us at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
Excellent Customer Service
Excellent Customer Service!
I have been using Wordtune for several years now and i had a good experience overall. However a problem has arisen recently and Nikki from Customer Service was very understanding and helpful, and she resolved the problem immediately! Thank you!
27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Monika!
Thank you so much for sharing your positive experience with Wordtune and our Support Expert - Nikki. We're glad everything has been sorted out and the resolution went on smoothly.
We hope you stick around for more years to come and know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Top notch customer service!!
Top notch customer service!!
27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Martha!
We're grateful for your feedback and for recognizing our efforts in providing top-notch customer service. Comments like these are the reasons we do what we do. Know that we are committed to providing you with exceptional support. Thank you for being a valued customer!
Given that, please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
One of the best AI and cheapest too
It's an all in one AI tool that helps me with my daily emails! Wordtune is a cool and great app.
1. huhtikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Trever!
Thanks so much for your support. We love hearing from our users on how Wordtune has helped with daily tasks. Thank you for putting a smile on our faces. We’re grateful to have you as part of our community and hope you stick with us for years to come!
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
Wordtune and its team are amazing
Wordtune and its team are amazing, it is more than AI. The team even spend time to address your concern!
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Natalie!
We're truly grateful for your kind words and support. Your feedback serves as an inspiration for our team to continue delivering excellent service and maintaining the quality that our customers expect from us.
Please know that you can always reach out to us (through help@wordtune.com) with any questions or concerns you may have in the future. We're always here.
Happy writing!
Wordtune Support
As someone who is not a native English…
As someone who is not a native English speaker, Wordtune has been a great help for me. It corrects my grammar and gives better sentence ideas. I feel more confident writing emails, reports, and messages. It’s like having an English teacher with me. Very easy to use and saves a lot of time. I really recommend it!
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Timothy,
Thank you so much for sharing your amazing feedback! Hearing how Wordtune has been part of your writing journey—especially in boosting your confidence and saving you time—means the world to us. It’s truly heartwarming to know it feels like having an English teacher by your side. You’ve brought a smile to our faces, and we’re so grateful to have you in our community. We hope you’ll continue with us for years to come!
If you ever have any questions or concerns, don’t hesitate to reach out to us at help@wordtune.com—we’re always here to help.
Happy writing! ✍️
— The Wordtune Team
Wordtune has really helped me improve…
Wordtune has really helped me improve my English writing. I use it for work emails and school papers, and it gives me better ways to say things. The suggestions are easy to understand, and it helps me sound more natural. It's also fast and simple to use. If English is not your first language, I really recommend trying Wordtune!
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hi Ina,
Thank you for your positive feedback! Wordtune appreciates your kind words and is so glad to hear you’ve had a great experience using it to improve your English writing—especially for work emails and school papers.
Your feedback serves as a wonderful encouragement for our team to continue delivering excellent service and maintaining the quality our users expect and deserve. We're especially happy to know that Wordtune is helping you feel more confident and natural in your writing. 😊
Please know that you can always reach out to us at help@wordtune.com if you have any questions, suggestions, or need assistance in the future—we’re always here to help.
Happy writing! ✍️
— The Wordtune Team
Great services
As someone who finds daily reports tedious, I have found the perfect AI tool with reasonable pricing, too!
26. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hey Eli!
Thank you for your support! We are delighted you find Wordtune useful with your daily tasks.
We'd like to hear more about your thoughts. Our team is here to help! If you have questions or concerns, feel free to reach out to us via email at help@wordtune.com or through Wordtune's Help Center.
Wordtune Support
I’ve been using Wordtune for a year and…
I’ve been using Wordtune for a year and it’s a game changer. It'super awesome. I highly recommend it if you want your writing in world-class level!
5. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wordtune
Hello Norton,
Thanks so much for your kind words and support! 😊 We love hearing from our users about how Wordtune has made a difference—and it truly means the world to us that you consider it a game changer.
We're thrilled to know it’s helping you take your writing to the next level. Thank you for putting a big smile on our faces today! 💙
We’re so lucky to have you as part of the Wordtune community, and we hope you’ll stick with us for many more years to come. If you ever need help or have any feedback, you can always reach us at help@wordtune.com—we’re just a message away.
Happy writing! ✍️
Wordtune Support
Trustpilot-kokemus
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Lue lisää muunlaisista arvosteluista.
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