We purchased Christmas gifts for our grandsons. This was our first time using your company, and the process could not have gone more smoothly. The items were shipped and arrived in a timely fashion... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Bought a Wishbone Flip for our granddaughter's first birthday but couldn't wait to give it to her and even at 10mos she is enjoying it every day! Walking with it, learning to rock, loves to be rolled... Näytä lisää
Fantastic experience. My twin 3 year olds love the Wishbone Flip (moving up to the regular from the mini this Christmas). Literally, hundreds of not thousands of hours on the original mini-flip and I... Näytä lisää
We are repeat customers for a Wishbone bike and purchased during their Slowvember promotion. The reminder to not let the pace of the season overshadow the spirit of the season was refreshing. The serv... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Wishbone Design creates beautiful, sustainable and highly functional ride-on toys for children aged 1 to 5. Wishbone Bike is the original convertible trike to bike for toddlers, recognised by TIME Magazine Design100 and winning design awards from USA, UK, Germany, Netherlands, Europe, Taiwan, Australia and New Zealand. Wishbone is a New Zealand-based family toy business creating innovative and sustainable children's products for babies and toddlers everywhere. The first Wishbone Bike was made by Rich back in 2005 for our kids. Since then, every product we create is designed according to CircularEconomy principles to reduce waste. Multifunctional, durable, repairable and above all beautifully simple. In addition to the original Wishbone Bike 3in1, we created Wishbone Flip, Wishbone Mini-Flip, Wishbone Wagon and the innovative Recycled Wishbone Bike made from used bottles and residential carpet! Challenging the big brands in the toy industry to think long term and contribute to solving global waste problems.
Yhteystiedot
15 Tennyson Street, 6011, Wellington, Uusi-Seelanti
- +64(0)43891959
- info@wishbonedesign.com
- wishbonedesign.com
4,6
Erinomainen
38 arvostelua
Pyytää asiakkailta arvosteluja
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I ordered from Mexico and it was fast!!
23. helmikuuta 2024
Vastaus yritykseltä Wishbone Design Studio Limited
Wishbone Bike is verrrrrry fast! ;)
Communication and sales experience was…
Communication and sales experience was exceptional positive!
22. helmikuuta 2024
Vastaus yritykseltä Wishbone Design Studio Limited
So glad we could help Pauline, stay in touch if you need anything more.
Just received the parts to fix the…
Just received the parts to fix the tricycle. My son also has the wagon and he loves it.
19. helmikuuta 2024
Vastaus yritykseltä Wishbone Design Studio Limited
Sounds like you're a loyal Wishbone customer - we appreciate you Brian! Let us know if there is ever something we can do for you :)
Literally the only bike to get…
Literally the only bike to get for your toddler. I love the design and that you can buy spare parts and accessories. We have had ours for over 5 years and our third child is now riding it.
26. joulukuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
... and THAT is our dream come true! Our mission is to influence the big toy brands to also design toys that reduce consumption and never end up as landfill.
I purchased the Wishbone Wagon for my…daughter and grandchildren
I purchased the Wishbone Wagon for my first grandsons first birthday (2021). I can’t say enough good things about this company and the Wagon! The customer service is beyond amazing! The Wagon is an awesome design and the materials…from the wood to the finish (paint and clear coat) and the hardware…is top notch! It’s easy to see this company doesnt cut corners! The instructions, which are only a few steps, are simple to follow. The memories Ive already made with my grandsons in the Wishbone Wagon will be cherished forever and the quality of the wagon will allow us to add to those memories for years to come! Thank you Wishbone Designs!
15. joulukuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wishbone Design Studio Limited
No no thank YOU. Wowee are we thrilled to receive your generous review. Thanks so much, DSchilly. And thanks too for choosing so carefully for your grandson. We are here to help you create lifelong memories together.
We are repeat customers for a Wishbone…
We are repeat customers for a Wishbone bike and purchased during their Slowvember promotion. The reminder to not let the pace of the season overshadow the spirit of the season was refreshing. The service is quick and responsive. The product is high quality. The design works as intended - helping kids learn to ride intuitively. The instructions are clear and the process can be restarted for those who don't read the instructions first.
30. marraskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Two thumbs up to you too, for slowing down November with us. So glad we could give back a little this time around.
Thought I was missing parts
I was concerned about the number of boxes that were delivered and thought I was missing some parts. I emailed the company with my questions. Within 15 minutes, they responded and answered all of my questions. (I wasn't missing anything) I have never had such a quick response time from any other company. Customer service rocks and so does the Mini Flip!
27. marraskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Hi Jaqueline! Phewee, glad nothing was missing. And don't worry, we are fast. But we're human too. ;)
Nice Investment
Seems well made. Fun colors, attractive beechwood. My granddaughter at eight months liked being placed on it but needed to be supported by her Mom. She later crawled over and was playing with the wheels. It's an attractive toy and I am certain she will be jumping on it herself very soon. The toy for her age++ is very appropriate. She'll enjoy it for a long time.
27. marraskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
and this week's gold star goes to you J.G., for getting your Wishbone nice and early!
Our mission is to pack massive play value into each Wishbone toy. The best way to make the most of your Wishbone Bike or Mini-Flip is to get it before your little one can walk. Mini-Flip starts as a gentle rocker to help a baby develop their sense of balance. Later, both Wishbone Bike and Wishbone Mini-Flip are great for learning to walk. After that, they're an exciting ride-on toy!
Beautifully designed
Beautifully designed , a joy to behold. Admired by all our grandparent friends . Awaiting for Christmas for our little granddaughter . We love it.
16. marraskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Dear Sarah - Sending you and your precious granddaughter warmest wishes for Christmas, from all the team at Wishbone.
Parts work as expected..very expensive
Parts work as expected, but price is way too high. Be sure not to lose or break anything. Unable to source replacements outside of website.
6. marraskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Hi Rob, We're glad everything's functioning well for you. We're truly sorry you found our replacement parts pricey. Just reach out if you need something in the future. We're can usually suggest similar parts available at your local hardware store. For example, our standard cap nut used on all Wishbone products is an M6 metric grade thread. This is sold at Home Depot and other hardware stores, as well specialist hardware boutiques.
Great quality Scooter/Rocker!!
Great quality Scooter/Rocker!!
My granddaughter loves the ride very much and I look forward to seeing her enjoy it for a number of years.
Thank you!
Ashby
20. lokakuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
We'll remember you said that next time your little granddaughter comes drifting through your kitchen on her Wishbone Flip, hehe😉
Excellent service and product .
Excellent service and product .
This is the 4th balance bike we have purchased from wishbone. Our grand children have lived them.
18. lokakuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Golly gosh. Sounds like its time we started paying you! We sincerely appreciate your support Patricia. Let us know if there is ever anything you need - we're here ready to help.
I thought made a mistake when ordering…
I thought made a mistake when ordering and sent an email. I received a very prompt response. Very impressed with the service and the product.
6. syyskuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Glad everything was as you wanted it Richard - let us know if you need anything in future.
Vastaus yritykseltä Wishbone Design Studio Limited
It was a pleasure to help you Ekaterina.
easy to put together
easy to put together. fairly easy to adjust to rider height. kid is having fun with it
7. elokuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Good stuff. Here to help if you ever need Wishbone support. Thanks for leaving a review Eliot.
Will be Used for Many Years
My granddaughter is just learning to walk and she loves it. I got the multi so it'll grow with her. Cute and well-built product. Everything was exactly as promised.
7. heinäkuuta 2023
Vastaus yritykseltä Wishbone Design Studio Limited
Good on you Ron, for purchasing your Wishbone Mini-Flip early to help your little girl with learning to walk. We're imagining her spinning around on those caster wheels by now? We're here to help if you need any support. Get in touch when you're ready to consider a Wishbone Bike! ;)
Vastaus yritykseltä Wishbone Design Studio Limited
Marvellous to hear that everything went well with your Wishbone, Kathryn. Gorgeous customizer combination by the way ;)
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