Window Nation - Cherry Hill & Philadelphia Arvostelua 

WindowNation reacted to my request for service seriously even though it was a minor repair. They followed up immediately and scheduled my repair appointment timely. Service Representative,Steve, showed up early, was extremely professional, competent and friendly.

The windows look great and are performing nicely! We had a little trouble scheduling the install, they tried to schedule before the manufacturing was complete. Also, we had 28 windows done and had planned on 2 days. Instead, they had 6 guys come, took over the whole house and blasted through the install in one day. That wouldn't have been bad, but we've been finding metal shards and debris inside the house (outside too, but that's not as concerning) and they didn't finish until 6p.

To start, the salesman was very pleasant! No hard sell tactics. He knew that he was selling a great product.
When the installers came, they were very courteous and Giovanni was pleasant to work with. The crew worked very quickly! They were near and respectful about being in our home. When they were finished inside, the rolled up their tarps picked and vacuumed their work areas and proceeded outside to finish the capping.
They were done installing 11 widows in less than 6 hours!

Communication was excellent regarding the installation date. The crew replaced 13 windows in 5 hours. Work areas were clean after installation. Outside window wrapping was well done. Overall very satisfied with the installation process. Victor and his crew were great.

Quick installation, and good workmanship.

Our sales rep was fantastic. He was very knowledgeable and did not pressure us at all. The installation team was quick courteous and kept everything very clean. We love our new windows!

These windows are poorly made. The very next day of my install I saw problems that needed to be fixed. How is that possible. I noticed a torn screen, a window that would not latch and had a huge gap between the latch and window leaving air flow in. There was a screen that would not slide to the other side and one screen was installed backwards. The topper of this though was a window that would not stay open. It took several weeks before they could come out to do these repairs. I had 16 windows installed and I am still finding latching problems and gaps letting air in to the house. When you spend the kind of money I did for these windows you expect more. I would not recommend this company to anyone. Now I have windows that are poorly made and do not work properly and years worth of payments to make. Wish I had chosen a different company now.

I could say that the installers were very good and fast. Regarding the seller, I don't have a very good review, since he told me that the windows would take 6 to 8 weeks and they were ready until week 13, twice as long as promised. I also asked for tinted windows and for the bathroom windows with more privacy, but that didn't even happen! 5 stars for the installers, 2 stars for the seller.

The installers showed up on time and the job was done within hours neat, clean, and professionally installed.. they took all the old windows and the braid away with them neatly and left nothing behind that was trash.
Of course as time goes on and the weather gets colder I will really see the difference in the windows or even the install how good it is, how it measures up, I will be checking ,until I get to that point I'm giving them a very high rating!

Your people are prompt and extremely polite. They do what you ask them too. There were slight metal dust particles on the floor and because we have a dog we were afraid the metal would get in her paws, so my husband vacuum again

It was a bit disappointing that several aspects of the order were wrong: the size of the door was wrong - a bit too big - so measurements taken were wrong. The install team had to struggle to get it to fit - and it took a long time. They had to saw into the stucco a bit - which is not ideal!
The wrong color door handle was also delivered - as was the indoor frame (wood instead of white). Instal team did a good job.

Best decision I ever made was to hire you.Your crew was very respectful.They took care of my home.They kept it clean, they kept me updated.Absolutely wonderful experience.I would recommend you to everybody.

Windows are snug and attractive. They are very customer service oriented.
Great company

Interior trim was included in my project. WN used Aluminum INSIDE the house instead of wood between windows where they were within the same picture frame. Installed 1 window crooked 1/2" over 2'. Caulking was sloppy and EVERYWHERE. Emailed salesman, Elvin, and never got a response. Waiting on the correction for the poor install. Will update if everything gets corrected. 10/13/25

Sales person was awesome and provided great detail about the products available. The measuring person was very knowledgeable about the window service he was providing. The installers was the best ... they did an awesome job and cleaned up everything as expected. We appreciated every aspect of the service that was provided. Thank you.

Everything

Window installer was efficient, courteous and informative. Windows very nice.

This prompt asked me what went wrong.. well, what did not go wrong?
From the extremely long sales pitch, to multiple orders coming back incorrect, to multiple people taking incorrect measurements, not to mention that we started this process in March. It is now the first week of October and we are still not done..
Every single time Window nation sent somebody out to get something completed. It was done wrong..
They ordered wrong type of windows, put doors on backwards. Complete mess!!!
The amount of time we have spent on location with the technicians for them to either install or fix something is actually insane. Why does it take someone eight hours to put a door on??
I would never suggest this company to anyone. They have extremely incompetent technicians, and they literally don’t care about how often mistakes are made. I’m at least happy everything has gotten fixed, or hopefully will be fixed.