Window Nation - Atlanta Arvostelua 

Technician arrived at the appointment time went straight to work and finished at appropriate time job looks amazing 👏.

Definitely a lurchy buying experience with about a three month wait for five windows but the final product is high quality and was well installed. I plan to buy more windows.

They installed the incorrect window screens and now want me to pay for the correct screens. They installed two correct half screens and the rest are full screens that can’t be opened. Wrote a letter to the CEO and never heard back from anyone regarding my concern. Spent over 25,000 on all my windows and no customer service. Please do your research before using window nation. I will also go on the radio show that I heard the ad and let people know to be careful.

Easy process, every update was super helpful. Windows look stunning! Can’t wait to do the rest of the windows in my house the same way!

They don’t listen and leave you on hold with promised. This project started in March, with texi’s ,fax, & meeting and still have not been resolved in accordance with my HOA requests.

Very smooth transition. Great salesman Alex. The crew was the best. I’m loving my slide windows in bedrooms. Thanks so much ⭐️⭐️⭐️⭐️⭐️

Installers were Professional, Personable. Explained the process. They showed us how to work windows after installations. Also took pics for me for HOA.
Thank you

quality of work
on schedule
cleap

We were impressed by their promptness, efficient work, through cleanup, and remarkably good attitude

Overall experience has been great. There was a mistake on my part when ordering the windows but Shawn assured me they can fix it for me. The Salesperson, workers and follow up correspondence has been a great experience. Would give 5 stars but just not happy with how visible the caulk is around the windows. I was told this is how they caulk around the windows but I could paint the caulk so it is not so visible.

Tech was friendly and professional. Explained in detail the cause of condensation on my window. I questioned the discrepancy between the limited lifetime labor warranty my salesman, Keidon, emailed me in writing on 4/29/25 before my purchase versus the 5 year labor warranty Windows Nation emailed me after the purchase. He didn't acknowledge the discrepancy which was in black and white. However, I did contact the national service number and spoke with Serigne who told me a regional manager would call me back in 24-48 hours.

8/13/25
It's been over 2 weeks since I spoke with Serigne and no regional manager has contacted me. I've also emailed the national service department and my salesman Keidon 3-4 times over this issue over the past 6 weeks. Keidon finally called me back just last week and later sent me a text confirming the labor warranty is indeed 5 years not including glass breakage. In that text, he said I still have a 50 year warranty for the windows.
I responded the reason I bought windows from Windows Nation was for the limited lifetime labor warranty including glass breakage per his 4/29/25 email. I sent him a copy of the manufacturer warranty for the glass is 20 years i received after the purchase not the 50 year warranty he texted and promised before the purchase. It has been 2 weeks since that text to Keidon and no response. At this point, I changed my review from 4 stars to 2 stars. Future buyers BEWARE about any promise regarding limited lifetime labor warranty and 50 year window warranty before you buy from Windows Nation. I will update this review IF I hear back from Keidon or the national service department.

Everything was great, worker's were very professional they cleaned up everything, just very happy with my new windows

The installation team was the best! Very professional, communicated throughout the process and respected my home!

Excellent communication throughout both the consultation and installation processes. The window installation was seamless, and the quality of their products is great.

The sales rep was informative and friendly. The fitting was quick and no mess or damaged created . Even though a small mistake of a frosted rather than clear was fitted. The company was quick and easy to work with to replace it.

Great with communication and their HOA team was helpful! The crew showed up on time and made sure I was satisfied with the job before they left.
The sales person, Kyle was very patient with all of my questions and issues with unfreezing my credit!

The whole process was easy and professional. The windows arrived earlier than we thought. Customer service is excellent. The installation crew were really good. And tge windows are excellent.

I would really like to wait since I have more windows and sliding doors to be done in August. Company is very responsive until you pay and they do some of their job, then they are sometimes difficult to contact and not very good at responding to issues. Hopefully I will get to do a final review after everything is done.