Kerbi and Daniel did a great job handling our vanity for pick up at Willow's warehouse off McFarland Rd. They moved the box with skill and care to the dock. Once there, they expertly unpacked the unit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
All 3 employees I interacted with were super friendly when I arrived to pick up my order. From the nice woman in the office pointing me out where to go, to Danny & Lenis in the warehouse. Those two gu... Näytä lisää
We came in on Saturday and the showroom had a fair amount of people in it but we found someone to help us very quickly and the staff the very knowledgeable. The selection was excellent, the vanities a... Näytä lisää
I haven't received my item yet (though I expect to love it!), so this review is about my service experience. I had planned to purchase through an online retailer, but started reading poor reviews. I d... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Willow Bath and Vanities is one of the leading bathroom furniture showroom in Atlanta Area. Over 300 Bathroom Vanities in stock! Solid wood cabinets with soft close drawers and etc. Size available from 18" and 108"
Yhteystiedot
6510 JIMMY CARTER BLVD suite C, 30071, Norcross, Yhdysvallat
- (877) 788-8444
- info@willowbathandvanity.com
- willowbathandvanity.com
4,8
Erinomainen
102 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service
Loved that a real person called to discuss options since what I ordered was no longer available. Glad that they had a very similar replacement option.
13. toukokuuta 2026
Oma-aloitteinen arvostelu
5 star review goes to Mica who went…
5 star review goes to Mica who went above and beyond with fixing our issue.
She made the experience great. Very rare these days to receive such excellent customer service. Thank you, Mica
1. toukokuuta 2026
Oma-aloitteinen arvostelu
Have dealt with Rain on 2 occasions to…
Have dealt with Rain on 2 occasions to purchase 2 different vanities. Amazing support and streamlining the process. Just chatted for a follow up on shipment date and got the information quickly. love customer support team!
8. toukokuuta 2026
Oma-aloitteinen arvostelu
AJ who assisted me was great
AJ who assisted me was great. My only challenge/disappointment was not being able to configure the vanities with the counter tops I really wanted due to availability.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
My concern was addressed and I will…
My concern was addressed and I will receive a follow up text
Great customer service
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Olya was wonderful to work with
Olya was wonderful to work with! I reached out to Willow through text messaging, and she was quick to respond and very knowledgeable. She took the time to understand what I was looking for and worked hard to help me stay within my budget without compromising on what I wanted. I’m so grateful for her dedication and outstanding customer service!
7. toukokuuta 2026
Oma-aloitteinen arvostelu
Stellar Customer Service
Customer service went above and beyond. I found the product listed for a lower price through a third party, and they offered my husband a veteran’s discount to match the price when we requested to cancel the order. We’re very pleased with how easy they were to work with, and we will be repeat customers when we renovate our other bathroom. Highly recommend this company.
6. toukokuuta 2026
Oma-aloitteinen arvostelu
Mai was awesome!
Mai was super helpful! She sent examples of options I was considering, quick to reply and just overall kind. She’s a good one!
4. toukokuuta 2026
Oma-aloitteinen arvostelu
Our cabinet is beautiful but we had a…
Our cabinet is beautiful but we had a few issues with the drawers. Ella helped us get them replaced and was so professional and kind.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Customer service is some of the best…
Customer service is some of the best I’ve ever experienced regarding resolving an issue with an order delivery and replacement. The agent Mai went above and beyond to help me personally to get my issue resolved quickly and professionally. Thank you kindly for the great experience!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
They were able to give me more info on…
They were able to give me more info on my order than the company I placed the order through. I appreciate the quick and pleasant response.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
I had an exceptional experience with James
I had an exceptional experience with James of Willow Bath and Vanity. He listened carefully to my vision and worked tirelessly to find the perfect vanity for my bathroom reno. I appreciate his time and expertise and can’t wait to see the product in person!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Beautiful
The company was very responsive. Jesus sent me many many pictures before I decided which vanity I wanted. It arrived packaged well. They turned out beautiful. I did the Sonoma Light Natural Teak 72”
30. joulukuuta 2025
Oma-aloitteinen arvostelu
quick
quick, helpful information. solved my problem quickly and easily.
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Best vanities on the block that don't…
Best vanities on the block that don't break the bank!
30. huhtikuuta 2026
Oma-aloitteinen arvostelu
Ordered online from Willow Bath &…
Ordered online from Willow Bath & Vanity and the experience was smooth from start to finish.
Website was easy to navigate, and the product matched exactly what we saw online.
The vanity feels high-quality and well built.
Very happy with the purchase would definitely order again.
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Late night vanity question help.
I reached out at 9pm ET to see if I could get some online help while specifying one of your beautiful vanities. I had clicked into the Houston page and saw two similar vanities featured and wanted to know which was which. Rain was super helpful and cleared up my confusion quickly and linked me to the Orlando vanity.
29. huhtikuuta 2026
Oma-aloitteinen arvostelu
Beautiful vanities
Beautiful vanities! We have three teak vanities! I love all of them. Great customer service too!
28. huhtikuuta 2026
Oma-aloitteinen arvostelu
The vanity was nice but you are on your own
The vanity was nice. It arrives without the sink being attached to the counter top. The placement of the anchor screws in the counter top did correlate to aligning the sink under the counter top. The counter top has a lip all the way around, but it does not fit over the vanity, you must align it on top of the vanity. The counter top and vanity were not flush, so there are gaps where the counter top sits on the vanity. The instructions provided by customer service were not aligned with product received (there were not instructions included in the shipping box). We basically had to figure it all out on our own. I do not recommend
28. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä willowbathandvanity.com
Hi Kelapathy,
Thank you for your feedback — we’re glad to hear you liked the vanity itself.
To clarify, our vanities and countertops are shipped separately by design to ensure safe transit and to allow proper alignment during installation. The countertop is intentionally not pre-attached, as final positioning and securing (including sink alignment) should be done on-site to achieve the best fit depending on plumbing and wall conditions.
We understand that this can be unexpected if not clearly communicated, and we’re currently improving our packaging and instructions to make the installation process more straightforward.
Regarding alignment and fit, the countertop is designed to sit flush once properly positioned and secured. If there were any gaps or issues during installation, our team would have been happy to provide guidance or assistance with troubleshooting.
We appreciate your feedback and will use it to continue improving both our instructions and overall customer experience.
— Willow Bath & Vanity Team
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