Wild Science Lab Arvostelua 

116
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I’ve tried several of Wild Science Lab, products, including hair care, and skin care mainly through beauty boxes, and am currently using their juice boost brightening serum, which is a great boost to... Näytä lisää

Saanut 2/5 tähteä

Their anti dandruff shampoo made my scalp burn and itch like crazy and they delete negative reviews from the website. Like a previous poster mentioned, my hair was coated with a greasy, slimy resi... Näytä lisää

Saanut 5/5 tähteä

Looking for a clean haircare brand that actually works can be a bit difficult but then I came across Wild Science Lab and their haircare range Leaf+Seed! I tried out their Root Range (pink bottles) sh... Näytä lisää

Saanut 2/5 tähteä

Was not happy with the growth boosting shampoo and conditioner. Left her feeling limp and greasy. The conditioner was useless too. Went to cancel subscription but realised I had never been emailed an... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kosmetiikkatuotteiden valmistaja
  2. ja myös
  3. Kosmetiikka ja hajuvedet

Yrityksen kirjoittama

Wild Science Lab is committed to producing high performance, botanical, sustainable product solutions that ensure exceptional performance while maintaining a continued promise of environmental responsibility. All products are cruelty-free in accordance with nature’s standards, made from the finest natural ingredients, vegan and developed to avoid commercially negative ingredients. All packaging is responsibly sourced, renewable and recyclable to ensure a sustainable natural footprint retaining functionality, elegance and conscience. We pledge to redefine your expectations, optimise your experience and connect with needs so often overlooked, to restore confidence and allow their skin, hair and wellbeing to flourish.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

116 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(116)

1 arvostelu kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I’ve tried several of Wild Science Lab

I’ve tried several of Wild Science Lab, products, including hair care, and skin care
mainly through beauty boxes, and am currently using their juice boost brightening serum, which is a great boost to my skin, and smells really uplifting. The hair duo I’m using at the minute, is their root to tip damage recovery as my hair is both coloured and permed and needs that extra care and moisture. Great customer service and I would recommend trying out their products for yourself😀

21. huhtikuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

I set up a shampoo and conditioner…

I set up a shampoo and conditioner subscription after receiving a small tester in an OK Beauty Box. Though the smell of the shampoo is gorgeous, it doesn't work with my hair type. I, typically, forgot to cancel the subscription and no reminder email was sent by the company to advise of an upcoming payment. The payment was taken and I was immediately notified by my banking app, and so I contacted Wild Science (within 10 mins of the money being taken) via the website form to explain I wanted to cancel and could the order be stopped. No reply - order was processed and sent early the next week. I then emailed to ask how to go about returning the order and again, no reply.
Very poor customer service, especially given the price of the products. Expected more.

4. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Unprofessional company. Poor products

Was not happy with the growth boosting shampoo and conditioner. Left her feeling limp and greasy. The conditioner was useless too. Went to cancel subscription but realised I had never been emailed an order confirmation or anything from Wild Science regarding my order. Lots of emailing back and forth to get them to cancel the subscription and I am still without an order confirmation/number. I found them really unprofessional and won't be buying from them ever again.

6. syyskuuta 2025
Oma-aloitteinen arvostelu
Wild Science Lab-logo

Vastaus yritykseltä Wild Science Lab

Thank you for sharing your feedback. I’m truly sorry to hear about your experience with our Growth Boosting Shampoo and Conditioner, as well as the frustration regarding your order confirmation and subscription.

I can confirm that your subscription has now been cancelled, and we replied to you on 11th of September with your order confirmation. Sometimes these emails can unfortunately land in junk or spam folders, so I kindly ask you to double-check there. If you still can’t find it, please let us know and we’ll be more than happy to resend it immediately.

We take your comments seriously and are always working to improve both our products and our customer experience.

Saanut 5/5 tähteä

Customer service was very fast

Customer service was very fast, helpful and kind. Purchase was to be returned and I was outwith window. Kate from Wild Science assisted me immediately, was ki d and understanding and so helpful

2. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Incredible customer service

By far the best customer service I have ever received. I've recently signed up for a bi-monthly subscription but when my items were delivered the shampoo had leaked I sent photos to the team at wild science and they couldn't have been more helpful and apologetic. A replacement for the damaged items were immediately sent out along with a complimentary gift which was so incredibly generous of them. Not only are their products incredible they have a fantastic team as well.

19. heinäkuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Wow!

This serum is amazing! I was sceptical at first because it's quite sticky when first applied but it soaks into your skin very quickly and leaves no stickiness at all. It leaves my skin glowing like no other serum I've used and trust me I've tried a lot 😂. I won't be trying any more though, I've found the one!

10. toukokuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Avoid company

Disappointed with my experience of the strength and retention duo (shampoo and conditioner). I ordered this along with other products and first impressions were great, the smell is amazing and the packaging is all really beautiful. However, the shampoo is really thin and watery, the back of the bottle says to massage into wet hair until it lathers. No amount of water, extra shampoo, massaging gets this product to lather in the slightest. This is not the first natural product I've tried (I was switching from another natural product that I felt was a bit heavy for my hair). I questioned if this product was faulty but was offered another type of shampoo. When I asked for a refund for this part of the order instead (if they don't believe it to be faulty there's no point trying more) ive had no response. A real shame but my experience puts me off the other products.
UPDATE
The company have been in touch and are witholding a refund until I amend this review. The following quote from their customer service:
"we kindly ask that you first update your Trustpilot review, as it appears there may have been some miscommunication. We always strive to provide excellent customer service and ensure that all of our customers are satisfied.
Once the review is amended, we can proceed with issuing the refund."

I'm not prepared to do that as my original review is honest and accurate and therefore i still do not have a refund. I would avoid this company. I have reported this issue to trustpilot.

23. lokakuuta 2024
Oma-aloitteinen arvostelu
Wild Science Lab-logo

Vastaus yritykseltä Wild Science Lab

We’re truly sorry to hear about your continued disappointment and appreciate your feedback. We aim to provide transparency and genuine care to every customer, and we regret that this situation has escalated.

To clarify, we explained the intended use of the product and offered an alternative option to ensure your satisfaction. Regarding your request for a refund, we did ask for the product’s return, as per our policy, before processing it. This standard practice ensures fairness and integrity in our process.

Our request regarding your review was not intended to withhold your refund but to ensure all communication was accurately reflected. However, we acknowledge and respect your experience and are willing to proceed with your refund once the product is returned.

Thank you for sharing your concerns, and we sincerely hope we can resolve this matter promptly.

Saanut 5/5 tähteä

AMAZING

Love, love love! Naturally thickens and strengthens my hair whislt caring for my sensitive scalp! Smells like a spa product too would 100% recommend!

29. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

12/10

12/10! The smell and the effect of the products is such stunning. Will 100% re-purchase!!

30. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Amazing

The Hair Growth Trio left my scalp feeling AMAZING! Really excited to continue using the set over the next few weeks.

28. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

The Smooth range is perfect for my natural curls!

As a curly haired girl, I’m always on a hunt for products that will clean my scalp and hair gently but thoroughly while nourishing and defining my natural curls - the Smooth Range did exactly that! Plus, it’s free from sulphates and silicones which is a must for curls!

3. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Très satisfaite de cette marque

Vraiment très satisfaite de cette marque qui est très efficace. Jainteqtzr la gamme densité et croissance et honnêtement elle est parfaite ! Elle est super efficace, ma chute a beaucoup diminué mes cheveux sont plus forts et plus doux

1. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

10/10

I recently used the Scalp Hydration range and I was so impressed! My scalp us typically quite flaky and itchy but after just one use my scalp felt a lot less irritated and I couldn't see any physical flakes. Really happy!

11. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Products arrived so quickly

Products arrived so quickly, felt a huge difference in my hair in one use, it was so soft , shiny and felt super healthy, my scalp was refreshed and all clean, definitely recommend !

9. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Wild Science Lab products just ooze…

Wild Science Lab products just ooze quality. Using them feels like a spa experience. I have been so pleased with how their scalp balance products have helped my usually dry, flaky, itchy scalp. Would definitely recommend and buy!

9. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

I recently used the Balance range and…

I recently used the Balance range and it has reduced my itchy scalp and dry patches, i then go in with the strengthen serum which has reduced my breakage as someone that bleached their hair it’s worked wonders and I would 10/10 definitely recommend any range for your struggles.

5. lokakuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Un envío perfecto

Desde que hice mi pedido, en muy pocos días, recibí en casa mis productos. Envío cuidado y detallado para que ninguno de ellos se dañasen.
Elegí parte de la línea anti aging y van fenomenal. Estoy encantada con ellos!!

1. lokakuuta 2024
Oma-aloitteinen arvostelu

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