Indefinitely delayed payout by additional KYC requests
Wildies rejects payouts by repeatedly requesting new/alternative KYC documents.
Before I made my first deposit, I completed their verification and even received an email confirming that my "KYC verification was completed successfully" and my account "is now fully verified and ready to use".
However, after I made a withdrawal request, my withdrawal was not processed. Instead, a week later, I received an email saying that I was required to complete KYC verification again, this time with alternative documents, because apparently none of my previous documents had been accepted.
These are the documents I always use for verification, and they have always been accepted elsewhere. However, it seems they are not sufficient for Wildies.
When I provide an alternative document, it gets rejected as well. They refuse to explain what is wrong with my documents. Instead, they just keep asking for yet another alternative document.
I believe they have no intention of paying out my winnings and are instead dragging out the process indefinitely by repeatedly asking for alternative documents.
7. heinäkuuta 2026
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