Wilder Store Arvostelua 26

since 14/7/14 that i'v bought a medicine to my little cute dogs.. that are very sick, it was too expensive for me, but a i like so much them.... and this company did not give me complete information about the delivery, and until the present moment was not delivery yet.... and nobody answer me my questions anymore..... just hide way...
they give reference number after 14 days cause I've asked for god sake...
but they didn't give the name of the delivery company.... i'm very furious, cause, it was my hope to save my cute dogs.....
i ask one more time...
FOR GOD SAKE...
i'm trying to save two Pets God instead of to sacrifice them...
cause i love them....

PLEASE JUST DO WHAT IS CORRECT SEND ME INFORMATION ABOUT EVERYTHING.. TIME IS LIFE... AND I CANT LOSE ANYMORE OR GIVE MY MONEY BACK AND I'LL TRY OTHER WAY......
THINK ABOUT YOU'RE DOING!!!!

I ordered milteforan for my very sick dog over one month ago, paying additional money for express shipping. My order didn't arrive. I was told it had been dispatched. Then that they'd accidentally posted it by regular mail, but that it would be sent by courier the next day. Then that it was in a shipment to come to the UK one week later. Eventually I was sent a picture of a shipment and a tracking order. A month had elapsed.

I returned home from walking my dog to find the delivery on my doorstep. This cytotoxic, highly poisonous material had leaked and covered my hands as I opened the envelope. The postman must also have been in contact with it. The bottle was in an unmarked shampoo bottle, with a bit of sellotape around the neck. The bottle was 1/3rd full. There were no instructions, no gloves and no pipette - this medicine is akin to human chemotherapy drugs, dosage has to be very clearly regulated and you must not have skin contact with it.

I have since been in contact with the manufacturer who are in contact with the authorities. Wilderstore did not want to know.

If you don't believe me, check out their reviews on the Amazon marketplace. I was desperate when I ordered with them, but not desperate enough to give my dog an unnamed drug from an unmarked bottle. Others are so desperate that wilder store gets away with it.

Customer Service: Very Good
Products: Excelent
Shipping Time: Good

Recommendation: Wilder must include a DHL or FedEx in their shipping options.

I am still after almost four months trying to have a refund for over £400. First I was trying to talk to Jose and now talking to Antonio and still no money back no product. They keep saying tomorrow I send you the prove of your refund. So please DO NOT PURCHASE from this company unless you want to waste your money and get stress

Good range of dog and cats products. I've received the order in 6 working days (Free shipping promo).

And despite numerous emails promising it "will be sent on Monday" from somebody called Jose, still no sign and I'm pretty fed up of waiting for my order to come. It's so infuriating!