White Beach Holidays Lanzarote Arvostelua 

Puerto Chico is the best Accommodation we've stayed at In over 20 years of Winter Sun in Playa Blanca.
Natalie & Isa in the office are really helpful in every way.Thanks a million, looking forward to next year's stay.

Lovely bungalow.staff extremely friendly.
Will definitely return

We chose property n. 7 and were very deceived: cheap and poor decoration, uncomfortable mattress, stains of humidity and splashed insects on the walls, dirty blankets and curtains.
Having complained upon arrival, it was thanks to Isaura and Natalie’s professionalism and kindness that we could move to property N, which was more comfortable and adapted to our needs. Nevertheless, during the weekend - being the offices closed - we asked for blankets with a message via WhatsApp and to the emergency number mentioned, but received no answer (and no blankets).

Stayed in Playa Flamingo no 19 for 3rd time this winter. Every thing fine apart from a power cut out one evening.I used the emergency call out ,got an immediate response and advice of what to do to rectify the issue. Found this reassuring to know backup is there when needed

Lovely patio….beautiful gardens and a view out to sea…bliss

Lovely stay in Jardin Del Sol. Apartment exactly as advertised. Great location for bars and restaurants. Would definitely stay here again

superb help all the way

We have stayed at puerto chico 2/3 times per year over the last 10 years. Firstly Natalie and the other staff including the ground and cleaning staff are fantastic. I had a few health issues last year and Natalie did everything to move things for us which I was very grateful for. Our most recent stay was E which was a modern well maintained comfortable apartment. Really good standard. One thing people should bare in mind is that these are privately owned and some owner’s standards are not as good as others so make sure you look through the photos of the individual apartments before booking to make sure you are booking something that matches your expectations. There are some stunning apartments and some average ones. The grounds and layout is superb and as said before the staff are second to none. Already booked for Christmas and I dare say a few more for next year will be booked soon .

The 'apartment' is really a terraced small bungalow. We liked the spacious rooms and the lovely large well equipped terrace in a quiet well maintained location

The 3-4 minute walk closeness to Spar minimarket and a few bars/restaurants was a plus.

I read a report dated 19/2/26 giving a poor rating and stating rooms smelled and had mold etc. Prior to my entry I was assured that this had been resolved and when we entered on 23/2/26 the bungalow was very clean and fresh so I wish to confirm that it has been definitely resolved.

I give this a 9/10 and the only reason I dont give a 10/10 rating is that there is no a/c and instead a couple of basic moveable fans and heater is provided.

This accomodation deserves and needs a/c to provide adequate winter heating and summer cooling, and if added have no problem with a price increase.

Don’t go to Puerto Chico … this place really needs to be kept a secret. The apartments are great , well equipped with the basics (some extra towels would have been good , but hey ho 1st world problems) Location you can’t get any better , absolutely everything on the door step , supermarket, take away shop , curry house and a couple of pubs 👍👍The staff at reception are ever so helpful and friendly for any thing you may need. Love this place it is my go to place in the sun Thanks for another amazing week. See you soon.

Excellent holiday in Lanzarote- we booked with White Beach Holidays. I found them really good and easy to organise. We will definitely book again.

Recently stayed at Puerto Chico apartments for 17 days, in two different apartments. Both were excellent, very well equipped, clean and very spacious.
The booking system and communication with White Beach holidays was easy and informative. The admin staff in Playa Chico are lovely and very helpful, nothing too much trouble. We stayed in two fabulous apartments and had everything we needed, the swimming pool was clean, warm and well maintained as are the surrounding gardens. Great location with supermarkets, restaurants and easy access to public transport. In between two beaches and walkable to the centre of Playa Blanca, a great base for a holiday in the sun. Would recommend but may save it for ourselves. Thank you for a lovely stay

Natalie could not have been more helpful, when we were let down by the agent of the property we had booked and found ourselves with nowhere to stay. Natalie found us an alternate property and saved our holiday!!

This is our 3rd stay at Puerto Chico and we honestly love the complex. Natalie is extremely helpful from start to finish, she even sorted out private transfers from the airport to the resort.
We stayed in Puerto Chico 7 which has a perfect position within the complex, overlooking the pool and the sea. We were told that this accommodation was a little dated when we were booking it but to be honest, for the price paid and for the location alone within the complex we couldn’t fault it… waking up to sea views was perfect!
The villa was spotless throughout, it had a new Mircowave and kettle, we didn’t cook as we ate out every night, we slept really well, the main bathroom although a bit dated had a lovely powerful shower, we had no issues at all.
Would we come back to Puerto Chico… absolutely it’s a gem of a complex, super location with pubs, supermarket, restaurants and shops right next door.
We also really appreciated the welcome pack after a day of travelling, and we also appreciate how well kept the gardens and pool are and how safe the complex feels with its keypad entry gates. Thank you to all the staff at WBH we will be back!

We have been staying in the apartments at Puerto Chico for over 10 years. It is a small, attractive site, close to the town centre but very quiet. It has convenient free parking right next to the site and two of the garden gates open straight out onto the promenade. The apartments are comfortable and well equipped. They are not all the same as each one is privately owned but the whole site is managed through an onsite office.

We have just returned from a week’s holiday staying at Puerto Chico 1 in Playa Blanca. The villa was spacious and relatively well equipped and were pleased with the 3 bathrooms. Overall the villa interior felt tired with kitchen draw fronts falling off, the fridge and freezer doors being difficult to close fully and the main light within the double bedroom not working. Also electrical cables were protruding from the walls in many rooms. Also there were no instructions provided in relation to use of the appliances or safe which was frustrating. The floors would also benefit from a good mopping as our feet and socks were constantly grubby after walking over them which was particularly unpleasant for our 3 year old granddaughter. The swimming pool heater had also broken which meant that our granddaughter was unable to use it which was a major selling point of the property for us.

Spacious and peaceful accommodation right next to the centre of Playa Blanca. Reasonably well equipped and clean.

Great location but you have to remember that each one is privately owned. Some are great some are not.
We stayed in Dec/Jan for 5 weeks in 'V'. To be honest it needs about £30k spending on it to bring it up to the prices being charged. Worn out furniture, tiles, pans, cutlery. sheets that dont fit the beds. Lots of ants and wood lice despite spraying every day. Patio door wouldnt lock and a back door which could hardly be opened or closed. Kitchen sink drains into shower in back bathroom so you end up with kitchen waste in the shower tray.
Management are at best invisible and never take the time to walk round and talk to anyone to see if everything is ok. Maids turn up when they feel like it - just a not to say the maid will be there on Wed after 12 would be helpful so that you didnt have to contact them and ask why the maid haddened been for 10 days.
We had a lot of rain so the 3 sky lights all leaked into the villa. At the start you get a small washing up liquid 2 loo rolls and a spare refuse bags. No Guest soap and more supplies even if you are there for 5 weeks (which we were). Just petty things to penny pinch. So every guest has to go out and buy washing up liquid, loo rolls, soap, bin bags etc. Charge an extra £5 and supply everything.

We booked a reservation with White Beach and I must say the staff were fantastic and very helpful. Unfortunately, the apartment itself was a real disappointment. We were informed on arrival that it was in need of work, and personally I would not have rented it had I known the condition beforehand. One of the bedrooms was extremely damp – even my clothes became damp during our stay. The outside area was very shabby and dirty, making it unusable. Overall, the property felt very run down and it was not a pleasant stay. Sadly, despite the great staff, we would not stay here again.

Another great stay
We enjoyed 3 weeks and have certainly found our home from home. Accommodation and grounds spotlessly clean. Natalie and the team were very helpful and quickly resolved any questions we might have had. Already booked for next year and can’t wait to return.