Absolutely excellent service. The team was responsive, professional, and genuinely thoughtful throughout the process. They did not simply provide tracking information—they also sent photos to confir... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
My new Overseas best place to buy bottles of Scotch! I'm experienceing whiskyonlinecy.com has the best prices and lowest shipping cost tp me here in California. Great customer support and A+++ packa... Näytä lisää
Yritys on vastannut
I have enjoyed an excellent local brandy during my holidays on Cyprus. Took a bottle back home and tried to purchase again online later. There is very few shops who sell this, one of them Whiskyonline... Näytä lisää
Yritys on vastannut
Shortly after placing an online order, I received emails and photos of my bottle being packed and prepared ready for shipping. The tracking number I received allowed me to keep an eye on its progress... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
"CrossroadCava & Whiskyonlinecy currently stocks over 1500 whisky of which are Old, Rare and Discontinued Since Malts, Blended Malts, Blended whisky. Bourbon whiskey, Grain whisky, Irish whiskey, Japanese whisky, Taiwan whiskey, India whiskey, Belgium whiskey. We also have Vodka, Gin, Rum & Cachaça, Wine & Champagne, Brandy & Cognac, Tequila, Liqueurs, Aperitif & Vermouth, Sherry and Port, beers and many more."
Yhteystiedot
Konstantias 18, 8041, Paphos , Kypros
- 0035799522111
- Info@whiskyonlinecy.com
- whiskyonlinecy.com
4,8
Erinomainen
61 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Muut katsoivat myös näitä
Excellent customer service
Excellent customer service, postage time and packaging :)
18. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Laurie
Thank you so much for your kind words! We're thrilled to hear that you were happy with our customer service, postage time, and packaging. We truly appreciate your feedback and look forward to serving you again.
Best regards
CrossroadCava & whiskyonlinecy team
I’m really pleased I’ve found Whiskey…
I’m really pleased I’ve found Whiskey online. I’ve made three purchases with them over the past 18 months and all bottles have been photographed before dispatch and sent beautifully packaged and arrived super quick. Stelios has been a star, superb customer service. I love looking through his bottles and will continue to buy through him as he’s spot on with every thing. Thank you so much Stelios. 🙏
12. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Amanda
Thank you so much for your wonderful review! We're delighted to hear that you've had such a positive experience with us over the years.
We're so glad you enjoy browsing through our selection, and we look forward to serving you again soon. Cheers!
Best regards
CrossroadCava & whiskyonlinecy team
Fast, smooth and friendly
Best experience in terms of fast, smooth and friendly customer care and crystal-clear communication. Nice collection with large number of brands. This was my first experience with them and the owner is really friendly. Will shop again. Highly recommended.
23. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Navoda
Thank you so much for your kind words! We're thrilled to hear that you had a fast, smooth, and friendly experience with us. It's wonderful to know that our customer care and communication met your expectations. We're glad you enjoyed our collection. We look forward to serving you again and appreciate your recommendation!
Best regards
CrossroadCava & whiskyonlinecy team
SIMPLY THE BEST
I have been purchasing from this company Simply online Cyprus For the past six months their service is impeccable as is for products I buy JD products.. The service Polite and courteous from their initial contact until the end of the transaction made they make sure that they have done the best to provide impeccable service I will be recommending them to everybody on my contact list and will be using them again and again..
13. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Bryan
Thank you so much for your kind words and for being a loyal customer.
We're thrilled to hear that you've had such a positive experience with our service and products. Your recommendation means a lot to us, and we're committed to maintaining the high standards that you've come to expect. We look forward to serving you again soon!
Best wishes,
Crossroad Cava & Whiskyonlinecy
Very good service
Very good service, item was very good packed and arrived much earlyer as aspected. Got pictures of the item before shipping. Very nice experience to do buisines with this company
4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Keller
Thank you so much for your kind words! We're thrilled to hear that you had a very good experience with our service. It's great to know that your item was well-packed and arrived earlier than expected. We always strive to provide the best possible experience for our customers, including sending pictures before shipping. We look forward to doing business with you again in the future!
Best regards,
Whiskyonlinecy.com & CrossroadCava team.
Really good experience of buying from…
Really good experience of buying from this outlet ( Stelio’s )
Quick , polite , professional
For sure I’ll buy from them again 👍
Allan ( UK )
4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Allan,
Thank you so much for your kind words and positive feedback! We're delighted to hear that you had such a wonderful experience with us. Our team strives to provide quick, and professional service, and it's great to know we hit the mark for you.
We look forward to serving you again in the future.
Best regards,
Whiskyonlinecy.com & CrossroadCava team.
Bottle of Jack Daniels master distiller…
Bottle of Jack Daniels master distiller no 2 ordered from Whiskey online CY received today in Belgium very well packaged thanks for the delivery
15. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Wim
Thank you for your kind message.
We are delighted to hear that your order arrived safety and well packaged. Your satisfaction is very important to us, and we appreciate your feedback.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Jack Daniels Master Distiller Series's
I ordered number Master Distiller Series 2 Jack Daniels all I can say is perfect I was sent a picture of the bottle when they wrapped and posted it was really well wrapped and the commutation with the company is second to none I have passed you website on to my friends a pleasure to deal with you and will using you again many Thanks 10/10
30. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Nick
Thank you so much for your glowing feedback! We're thrilled to hear that you were delighted with your order. Providing top-notch service and ensuring your satisfaction are our top priorities. We truly appreciate your kind words and for recommending us to your friends. We look forward to serving you again in the future. Cheers!
Best wishes,
Crossroad Cava & Whiskyonlinecy
Great job at Whiskyonlinecy
Great shop, excellent service. The order is transparent and you are constantly kept up to date. Photos are taken of the bottles you ordered to make sure you get what you ordered. Would order again at any time.
24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Joe
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. Providing excellent service and ensuring transparency are top priorities for us. We look forward to serving you again in the future!"
Best wishes,
Crossroad Cava & Whiskyonlinecy
outstanding service
outstanding service. I recently stumbled upon Whiskyonlinecy.com while on the hunt for a particular Scotch whisky, and I must say it was an exceptional experience. Not only did they have the exact product I was looking for, but it was also reasonably priced, which made my decision to make a purchase even easier. Their professionalism, courtesy, and prompt service left a lasting impression. I’ll definitely be returning for more delightful whisky shopping in the future!
9. huhtikuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Holline
Thank you so much for your glowing review! We're thrilled to hear that you had such a fantastic experience with us.
Providing outstanding service and helping our customers find their perfect whisky is what we strive for. We truly appreciate your kind words and look forward to welcoming you back for more delightful whisky shopping in the future! Cheers!"
Best wishes,
Crossroad Cava & Whiskyonlinecy
CrossroadCava Whiskyonlinecy- Gold Reserve Whisky
Fantastic Service. This is my third purchase with Whiskeyonline for Famous Grouse Gold Reserve. They sent me pictures of what I ordered to make sure of the correct purchase. Upon confirmation the order was set into motion and within a couple of weeks it was here in the UK and delivered in excellent condition. A very professional, courteous and prompt service - highly recommended and will continue to deal them in the future.
24. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Iain
We are glad that we managed to earn your 5* rating and we hope that we will be able to serve you again in our shop or e shop in the future.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Stay clear if ordering from abroad
Stay clear if ordering from abroad. My items are stuck in customs and possibly won't even receive. They try to avoid taxes and cause issues at customs.
11. syyskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Dan,
Thank you for your feedback.
We’re sorry to hear that your experience didn’t meet expectations this time. However, we’d like to clarify a few key points for transparency:
This was not your first order with us, and prior to placing it, you actually expressed satisfaction with how smoothly your previous delivery went, noting that there were no customs fees or issues. On 04/09/23, you wrote:
“Hi Stelios, I have placed the order. I selected the normal post with Parcelforce… If this goes as well as last time I will certainly be back for more thank you :)”
On the same day, I sent you photos of your order and also reminded you via email that customs fees and taxes may apply upon arrival, as per UK regulations. You replied, “Hi Stelios, all good, thank you.”
Your order was shipped promptly:
05/09/23: Dropped at local post office
06/09/23: Departed Cyprus
07/09/23: Arrived in the UK
As per UK customs:
14/09/23: Entered and returned from customs
15/09/23: Held at point of delivery, awaiting payment
20/09/23: Successfully delivered to you
You expressed concern on 13/09/23 that the item was not correctly declared. I immediately sent you proof that it was accurately labeled as whisky and advised you to contact local customs regarding the charges.
We do everything on our end to ensure accurate declarations and safe shipping, but unfortunately, customs procedures and fees are beyond our control.
We hope this clears up the situation. We're always here to assist and aim to be as transparent as possible with all international orders.
Best regards,
Crossroad Cava & Whiskyonlinecy
The most professional service I ever had
I recently came across whiskyonlinecy.com while searching for a particular scotch whisky, and I must say it was an exceptional experience. Not only did they have the exact product I was looking for, but it was also reasonably priced, which made my decision to make a purchase even easier.
What truly impressed me was their level of professionalism and attention to detail. To my delight, shortly after placing the order, I received an email from whiskyonlinecy.com. What stood out was that they had taken the initiative to send me a photo of the actual bottle I had purchased, along with the packaging and despatch label. This level of professionalism and commitment to customer satisfaction left a lasting impression on me.
26. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Aris
Thank you for sharing your opinion after you shop online. We are glad that we managed to earn your 5* rating and we hope that we will be able to serve you again in our shop or e shop in the future.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Fantastic and very personal service!
19. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Kate
We are glad you had a positive experience with us.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Fast reliable great service...
My parents moved to Cyprus about 4 years ago and shortly thereafter I cam e across this company. Since then I have been sending presents to them 3 times a year.
EVERY delivery has arrived on time. In fact the service gets better and better. This morning I placed an order with a gift card. Within 30 minutes I had a picture of the bottle along with the handwritten card emailed to me.
16. syyskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Jon
Thank you for your kind words!
I'm glad to hear that you had such a positive experience with your order and the company's service. We always try to do our best to ensure customer satisfaction.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Quite honestly phenomenal service
Quite honestly phenomenal service from Stelios at Whiskyonlinecy.com. He pulled out all the stops to help me buy a bottle of Glenfarclas 105 for my dad's 70th and deliver it to him at his house on the morning of his birthday with a gift card. My father's house has no road name so all deliveries get sent to a PO Box in the town, yet he took my dad's number and called him to ensure he could find his house and deliver it in person. Total legend. I wish more people cared this much about their job in England. Kris
17. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Kris,
Thank you for sharing your fantastic experience with us! We're delighted to hear that we went above and beyond to make your dad's 70th birthday special. We truly value your kind words, and it's our commitment to delivering exceptional service.
We look forward to serving you and your family again in the future.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Great experience with this Cyprus shop
Great experience with this Cyprus shop. They respond emails in last then 24 hours and explain all processes. I bought limited edition JD this time and definitely will buy more from here. Delivery about 5 days(registered post) to Spain. I highly recommend this web
26. joulukuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Pavel,
Thank you for your wonderful feedback! We are thrilled to hear about your great experience with our shop. Providing prompt email responses and clear explanations of our processes is a top priority for us, and we're pleased to know that this made your shopping experience enjoyable.
We're glad you found the limited edition JD to your liking, and we look forward to assisting you with future purchases. Our goal is to consistently deliver quality service and products.
The approximate 5-day delivery time to Spain via registered post is great to hear, and we appreciate your recommendation.
We're here to make your future shopping experiences just as positive.
Best wishes,
Crossroad Cava & Whiskyonlinecy
Whisky from Cyprus online.
Found this website when browsing for a certain whisky. Decided to give it a go.
Price was exceptional for a long discontinued whisky.
At every stage there was great contact.
Was emailed a photo of the actual bottle before confirming I’d accept. Was emailed a photo of the packaging and despatch label along with my tracking number within hours of placing the order. Was asked to mail back when it arrived and let them know what I thought of the packaging which I thought was a nice touch. Overall a great experience in purchasing from Cyprus and having it shipped to Scotland. Ok it took just under a week to get here but that seemed to be while it waited on a flight over a weekend. Highly recommended.
14. huhtikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Whiskyonlinecy
Dear Tommo,
Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a great experience shopping with us.
It's fantastic to know that you found the exceptional price you were looking for on a long-discontinued whisky. We take pride in offering competitive prices for our customers.
Our team's communication with you at every stage, including providing a photo of the actual bottle and the packaging, along with a tracking number, is part of our dedication to transparency and ensuring that you have confidence in your purchase.
We understand that shipping times can vary, and we appreciate your patience as the whisky made its way to Scotland. Your positive feedback and recommendation mean a lot to us, and we look forward to serving you again in the future.
Best wishes,
Crossroad Cava & Whiskyonlinecy
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