Wellyx Arvostelua 

59
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We've had a great experience with Wellyx from day one. As a new business, getting everything set up could have been overwhelming, but Casey has made the whole onboarding process really straigh... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Sandra Is OUTSTANDING! I started with Wellyx because its solve scheduling issues that I had with my Personal training studio I stay because of Sandra. Super responsive and very personable. I am not gr... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We want to give a huge thank you to Wellyx and their entire team for being such an incredible partner as we open our new gym in Tucson, Arizona. The support, professionalism, and guidance throughout t... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Absolutely rubbish! When I saw the website I got dodgy already, but when I talked to one of the guy named Morrison Ali for the demo, I was completely puzzled! He never told me anything about the comp... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ohjelmistoyritys
  2. ja myös
  3. B2B

Yrityksen kirjoittama

For anyone running a gym, fitness studio, or indeed any complex facility, there’s plenty to keep a manager on their toes. Wellyx is designed to be the complete management platform to handle every intricate detail with ease. From access control to marketing and scheduling, Wellyx makes light work of it. Easy set up (1 day) Integrated access control with no ongoing charges Comm tools, including SMS, social media and app Quick and easy onboarding of new members Simple pricing plans, no contract required Human 24/7 customer support Together with no lengthy contract, we’ve no doubt it will help you realize the full potential of your business.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

59 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(59)

12 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Great All in One System

Overall the system has great features and potential. For our gym model and the specifics that we need, it just didn't work out. The Wellyx team worked with us to get some features set up that we would have needed, but there were just some things we needed that kept us from fully moving forward.

We loved the layout and how in depth staff positions could be in terms of their access abilities. As previously mentioned, there are a ton of great things about their system. It just didn't work out for our business. I would recommend them to other businesses for sure.

24. syyskuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for sharing your detailed feedback on your experience with Wellyx. We’re glad to hear that you found the system’s features and layout appealing, especially the staff access abilities. We truly appreciate the opportunity to work with you.

Your kind recommendation to other businesses means a lot to us, and we’re always here if your needs evolve in the future.

Saanut 5/5 tähteä

Five star!

I was delighted with the service and support; the software is fantastic.

6. syyskuuta 2023
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you so much for your kind words! We’re thrilled to hear that you were delighted with our service and support, and that you find the software fantastic. Your feedback is greatly appreciated.

Saanut 5/5 tähteä

Support 5 stars

Perfect software, able to manage my 24/7 gym easily through a simple mobile app. Best support ever

4. kesäkuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your wonderful feedback! We're so glad to hear that the software is making gym management easy for you and that you're enjoying the mobile app. It's great to know that our support team has met your expectations as well.

Saanut 5/5 tähteä

Wellyx is amazing gym management…

Wellyx is amazing gym management software! It has transformed how I manage my Gym, with its seamless functionality and user-friendly interface.

1. kesäkuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your fantastic feedback! We're thrilled to hear that Wellyx has transformed how you manage your gym and that you're enjoying its seamless functionality and user-friendly interface. Your satisfaction is our top priority.

Saanut 5/5 tähteä
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your recommendation! We’re delighted to hear that you highly recommend Wellyx to other gym owners. Your support means a lot to us.

Saanut 5/5 tähteä

The gym membership management feature…

The gym membership management feature of wellyx is exceptional. It simplifies member enrollment, renewals and tracking with ease. The intuitive interface allows for quick access to member profiles, payment history and attendance records. Automated notifications for renewals and payments enhance member engagement and retention. This feature streamlines administrative tasks, allowing gym owners to focus on providing a better member experience. Overall, Its an invaluable tool for any gym looking to efficiently manage their memberships.

18. toukokuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 5/5 tähteä

Straightforward

Straightforward, quick customer support if required and has purpose for both gyms and spas

30. toukokuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 5/5 tähteä

We have been with Wellyx for nearly 2…

We have been with Wellyx for nearly 2 years and are extremely happy with the services they provide.

We have used other gym management softwares in the past and when we switched to Wellyx our staff and customers noticed a massive difference in all aspect of our software.

Wellyx are at the pinnacle of innovation in the sector and continue to provide great updates, which improve member experience, revenue optimisation and much more.

We would like to highlight Wellyx's customer support and access control as the two things we really appreciate at our gym which is based in London

30. toukokuuta 2024
Wellyx-logo

Vastaus yritykseltä Wellyx

Thanks Ollie for your review

Saanut 5/5 tähteä

Wellyx is an outstanding fitness…

Wellyx is an outstanding fitness management solution that simplifies operations and enhances member experience. Its user-friendly interface and roboust features make it a must-have for any fitness business.

16. maaliskuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 5/5 tähteä

Wellyx is a cloud-based business…

Wellyx is a cloud-based business management software solution for the wellness and fitness industry. It is used by many businesses, including gyms, fitness studios, yoga studios, acupuncture clinics, coaching, physical therapy, martial art studios, health clubs, salons and spas, and dance studios

22. huhtikuuta 2024
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 5/5 tähteä

A comprehensive gym management software solution

Wellyx is one of the most authentic yet comprehensive softwares that I've used for my fitness studio. From booking feature to resource management, I found it remarkable. On top of it's extraordinary functionality, their customer care is always upto help you deal with any issues that may arise during the business operations.

2. lokakuuta 2023
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 5/5 tähteä

Cloudbased Nature and Helping Team

For me, it was the cloudbased nature of this platform, it was amazing to manage all my locations without upgrading any hardware. Moreover, comming from an on-premise system in past, Wellyx team was also exceptional to assist me in the starting days while i was in my learning curve.

15. marraskuuta 2023
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for your review.

Saanut 1/5 tähteä

Unorganized Support and VERY Scammy

Wellyx Gym Management Onboarding was a mess. They messed up the ordering of the door access, which took 3 weeks, after letting them know how important it was - it nobody wanted to install it due to its complexity and said they wouldn't warranty the install. Support is almost non-existent and UNORGANIZED. Wellyx Gym Management truly was a horrible experience. After sending them a cancellation notice week after week, they continue to bill and no one cares to get back to us to cancel. Their software feels buggy with so much duplication of effort to get a good experience from. Our members called the apps horrible and laughed at it. For them, it was more of a shopping experience than a gym experience. Overall, Wellyx Gym Management support is horrible, delayed, unorganized and I don't think anyone in there really knows how to get things done to move the customer forward. Seems very scammy. We've wasted weeks with this company.

27. elokuuta 2023
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Dear Reforge Fit,

Firstly we would like to apologise for the issues you encountered. When you placed the order, it took longer to deliver the access control as we were running low on stock. This should have been relayed to you. We do not warrant hardware installations as they are carried out by third-party installers. We do give detailed instructions on how to install the access control system. We have hundreds of access control systems installed all over the world, and the feedback is installation is easy and straightforward. I do not understand why your electrician found it complex. It is a very simple system

Once we receive a cancellation notice, a member of our team contacts the client to discuss. We do NOT continue charging after a cancellation has been confirmed.

We offer 24/7 support and respond quickly to issues. I understand you were not happy with our support, and for that, I can only apologize.

We wish you all the best.

Saanut 4/5 tähteä

Issue resolved!!!

I posted a negative comment previously regarding my bookings not being in date order, however within a day i had a call, they resolved the issue and now it makes sense, great customer service!!

17. helmikuuta 2023
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Thank you for updating your review.

Saanut 1/5 tähteä

Absolutely rubbish!

Absolutely rubbish! When I saw the website I got dodgy already, but when I talked to one of the guy named Morrison Ali for the demo, I was completely puzzled! He never told me anything about the company history but only interested to know if Strip works or not. Later he told me he will get back to me after talking to his manager but never got to me.
I had to literally email him again, and he agreed to do a demo using microsoft meeting and send me a weird link. It is very strange and unsual. I asked him for a zoom meeting which is professional but never got a reply.

2. toukokuuta 2021
Oma-aloitteinen arvostelu
Wellyx-logo

Vastaus yritykseltä Wellyx

Dear Saideed,

Thank you for your review, although I do find it unfair. You mention “dodgy” after viewing our website, I am not sure what you mean or the issue with our website. In terms of our company history that you mention, it is on our website, so not sure what information you were looking to obtain from our software specialist. Stripe is our preferred payment provider, which is what the software specialist would have confirmed with you. As a company we do many demos as you can imagine, and use Microsoft teams as our preferred platform for these virtual meeting. The “weird” link you mention is provided by Microsoft, we have no control over it. Perhaps you may want to email Microsoft in this regard.

Wellyx Support Team

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