Wells Fargo Advisors Arvostelua 

If I could 100 negative stars I would. Out broker out of Houston office is either incompetent or lazy or both
In Texas we have a legal process called Transfer on Death. It allows specific accounts to bypass probate and distribute funds after receipt of a death certificate
We had 2 brokerage accounts, one with Raymond James and the other Wells Fargo.
After the passing of my mother in law, the Raymond James account executed like planned.
Wells Fargo botched the entire process , transferred the account to inside sales and refused to answer phone calls. The people you did get on the were extremely unprofessional and sometimes rude.
We are having to spends thousands on a lawyer thanks to our lazy broker GB

While I appreciate their having expanded hours to talk to people they are not transparent in their dealings. Was due to have my retirement drawn early due to job loss reasons and of the funds they were due to provide less than 38% will actually be sent. Initially I was prepared to maybe get about 51% of my original funds but additional fees and taxes were taken out that were not communicated until I got a statement in the mail. They do not actually manage the funds. Principal Financial does. But the lack of transparency, communication and follow through is alarming and cost me a large amount. I'm disappointed and especially moreso as I'm a former employee. Do not recommend.

Location: Wells Fargo Advisors Portage, MI
Team: Anderson Sanborn & Peterson (AS&P)
Horrible people to work for. They have no diversity there and treat the temps like they're just a number after promising them to get hired in. They let go a CANCER PATIENT because she spoke up about being mistreated by ONE person who treats everyone there badly just because she has minority. Did everything they asked for and more and still got let go because when I was asked multiple times how the job was going I said good until 3 incidents happened with Stacey Sears where I was mistreated and made to feel less then. When I told my boss he said my job was safe then a week later he said HR told him to let me go because I spoke up and she is more important than I am. All I wanted was to be treated as nicely as I treated them but they only care about themselves. They say that the clients that don't pay them don't matter and have them listed from D clients (whom they say dont matter and they don't even bother with because they don't pay enough) and AAA clients whom they treat like they care because of the money. They have no respect for human decency and don't care that a coworker of there's yells at everyone even her own financial advisors on the AS&P team told me that she treats them that way and they just deal with it. I don't care how long someone has been at a job, respect should be a daily practice especially in a professional work place. They bragged about how much they loved me and how great of a job I was doing and how they wanted to extend my contract and extra year with NO BENEFITS. They do not care about taking care of people, they only care about themselves and that's exactly why that scandal years ago happened. Because they are only about protecting their image and numbers.

I was on hold over 2.5 hrs yesterday and over one hours far today. This is beyond poor customer service and holding my money hostage.

Joint accounts with Wells Fargo Advisors are far more complicated than they should be and have been an extremely frustrating experience.

The process starts with having to mail original signatures just to open the account. Then, if you are a permanent resident, Wells Fargo may unexpectedly place a hold on your assets and require each joint owner to visit a Wells Fargo branch to obtain notarized copies of their Green Card and Social Security card.

The process becomes even more frustrating when you visit a branch, only to be told that they do not notarize IDs. You are then left with the option of mailing the documents or scanning and uploading them yourself (once you notarize them). Until all of these steps are completed, the hold is not removed, not even if your intention is simply to close the account.

On top of that, whenever you need to call Wells Fargo Advisors, the wait time can average around 35 minutes before reaching someone.

Overall, the process feels unnecessarily complicated, inconsistent, and inefficient. For a financial institution of this size, I expected a much more streamlined and customer-friendly experience.

Very poor customer service. Try to open an IRA to roll several 401Ks into. They would not let me set down to talk to anyone, they only do financial advisory over the phone. I like to meet and talk a person before I give them money. The advisor was very rude and would not even answer my questions about starting a new retirement plan. I have been a member of Well Fargo for over 40 years and this is making me think about closing all my Well Fargo accounts.

Before my father died he and I contacted WF to trade all his stocks and mail a check then close his account. This was a Monday, the trade was done on Tuesday (as per notice I received). He passed away on Friday. I waited a couple weeks for the check that should have been mailed on Tuesday but when I called I was told it was never mailed! No one could give me a reason why! I was told I have to go through a whole process now since he was deceased! Months later I am still trying to get it! This was completely their incompetence and they should have sent a check as soon as I contacted them but no you have to go through the process! What BS!

I have an account thru wellsfargo and I have bought stocks thru today i wanted to buy space x shares I have been calling them since 9 am today no response and they took away my advisor I don't have one now since I am a female they keep putting me on hold for 2 to 3 hrs at a time finally I gave up if I was a man they would have answered my call right away, I was very interested in buying 100 shares of space x , this is not a nice way to do business.

Avoid Wells Fargo for your IRA needs at all costs. I've had a Roth to Roth transfer between Wells Fargo and another custodian (Madison Trust) and have had issues all three times. They cancel the request for no reason. Tell me I have to fill out a distribution form which wasn't correct. Their systems and knowledge is bottom of the barrell.

I had to give one star to post a review. That is one star too many. I moved my money over to Wells Fargo as their financial planner said that their investments were the best in the business. What a complete load of trash. My money sat in a Wells Fargo holding account for 6 months and made 0.4%. I could have made more in a high interest savings account. The advisors are clueless and will blatantly lie to your face. They cancelled a meeting with me to discuss investment strategies with no explanation. They are sharks. I would love to know how much Wells Fargo was making from my money. I have now moved it to fidelity investments. Word of advice. Wells Fargo is a bank not an investment. Go with people that care about your investments. Wells Fargo do now

Totally completely incompetent and they could care less about customers. Try to ever talk to any manager above a 2nd level supervisor, it will not happen. Why, because they could care less if you fall off the planet. They asked me to update my info, they had an old home address on file. I sent in the form 3 times, they never told me there was a problem, then they froze my account without warning. This could happen to you. They are just evil, don't think, can''t solve themselves out of a paper back bag. The worst company on the planet. Stay far far away. They will hose you without blinking an eye no matter how long you have done business with them.

Terrible business. Terrible brand. No quality standars. The worst company I had ever experienced. From all the suckers of America.

Very difficult to navigate. Directions provided to fill out are incomplete. It takes multiple calls to try to find the right form for them to give you your money and takes multiple calls to customer service to try to rectify.

The mediocre brokerage services, absence of any trading platform (unlike in all big brokerage houses). A lot of transactions (especially options related) cannot be done online without calling the broker and spending 15 minutes on the call. It feels like it is not 2025, but 90s.

Worst company ever to invest with trust me take your money to another company

I made three deposit into my account, but the third times it didn't reflect
I reached out to atmosphere on all social media platforms. but i didn't get any response. Then i decided to contact their customer care service, but i found nothing.
The picture in my bio eventually got me through the issue

Do not ever use if you want your heirs to be able to receive money. I've been trying for four years to have money transferred from my Mom's IRA and they just keep requesting useless documents or saying the documents are not filled out correctly just to screw with me. If you want to throw away your money, this is the perfect place to do it.

I am not one to write negative reviews, but I can not in good conscience ignore this terrible trespass I witnessed..... please protect yourself by reading this.

When my mother in law passed away a year and a half ago, it was decided that I would help take over getting my father in laws finances in order. The experience we had in trying to help our Dad with his retirement accounts at Wells Fargo were beyond horrific, and I would say classify as criminal and elder abuse. There was so many irregularities, it was just unbelievable. Where do I start?

1. He had two annuities, one of them had a death benefit of $75,000. When we inquired about this, his advisor, Chad Holtz from the Minnesota branch informed him that there was no death benefit. Then he was told it was "$5,000". This was inconsistent with what we understood to be the case and reached out to his former advisor who left Wells Fargo a year prior. We were right: it was a $75,000 benefit. How does that get overlooked? When we pushed the issue it suddenly materialized...... that was a huge red flag.

2. Both annuities were set up in Wells Fargo's name as the account holder. You are reading that correctly:
Wells Fargo took my in-laws money and opened accounts with Wells Fargo as the account holder and my in-laws as "beneficiaries". This is a highly irregular practice, and I've never seen anything like it before. So when Wells Fargo dies (corporations don't die), the in-laws then receive their benefit..... but..... what happens when my in-laws die?..... There was no explanation for this, and it made getting the annuities converted to cash impossible and a truly hellish experience. There are only two possible explanations. A) It was intentional (criminal). B). someone at Wells Fargo was too incompetent to fill out the account forms correctly when establishing the account.... neither of those are acceptable reasons. 5 months later and we are still unable to covert his annuities to cash. We've had to submit the forms to surrender the annuities over 5 times, hire notaries. It's just insane.

3. Wells Fargo has been truly difficult and keeps saying "they can't help" and we "need to talk to the issuing bank". Last we checked, the statements say Wells Fargo on them and the accounts were opened through Wells Fargo. So what exactly is the role of Wells Fargo if they can't do anything?

4. In early / mid 2024 Wells Fargo had a 75 year old in poor health invested in highly volatile funds where he was earning a whopping 2% ROI. I could take him to just about any other banks and open a money market savings account during this time and gotten him 5%, fully liquid return, at zero risk. Wells Fargo decided his retirement was best in non liquid, high risk vehicles, with returns almost below inflation. What exactly is the value there? With advisory like that, who needs enemies?

So it is over 5 months in, we still do not have control over his funds. We get zero help from Wells Fargo, and our plan to reinvest his funds in a treasury bond ladder now will yield 20% less. They cost my father in law a LOT of money, unnecessary stress, and had him exposed to unnecessary risk. It's the worst financial advice I've ever seen given to anyone in my life, and for 25 years I've been the custodian for a small businesses 401K for about 20 people.

Shame on you Wells Fargo. To say this has been a disgusting saga would be generous.

My parents had an account for 10 years, and then I inherited account - and, unfortunately, advisor. I then had account for 10 more before I realized how bad he was. Even though he had CFP after his name, he did no planning. He was essentially a stockbroker with a discretionary account. When I said that I want to retire soon, instead of saying “let’s sit down and discuss”, he said “let me know when”. Well, duh. The time was NOW. I went looking for a REAL planner, when I went to transfer my account, he flagged it as “possible elder abuse” (which was bs). Bottom line, it took me almost a month to get it transferred. I ended up losing a lot of interest because of the game he was playing.

Had WF Advisors for over 15+ years and was reading reviews about the horror stories that people had with them. I began to see similar patterns with WF Advisors with the accounts that I had with them. Noticed that I was supposed to receive higher return rates with some of the mutual funds that I invested with and was not getting what was listed on the prospectus. Turns out, R. Chiriboga of WF Minnetonka, was holding out and taking more money from my brokerage account then what he was supposed to.

Lesson learned: check around with other investment groups and find out what their rates are. Also make sure that you don't have any "C" shares in your holdings as I did.