Wee Toast Tours Arvostelua 

Got a call on the morning of to say mechanical difficulties with the bike and that other people had cancelled because of the heat. Had to cancel. Then had to message the number a few times before getting a response about the refund and it was only when I mentioned the bad reviews and said I’d take it further that I got a reply and a refund. Was promised a gift card but that never came. Do not book with this company to avoid disappointment. Also ignore the recent reviews with the 3 stars who are all quite clearly bots/fake accounts.

Update since posting this review - within an hour they rang and left a voicemail asking me to confirm I had a refund. Within 5 minutes of that voice mail I got a gift card emailed to me. Just doing damage control but again I wouldn’t book with them as I seem to have a very similar experience to most.

Easy booking process and good price however those are the only plus points. Had a bike booked in Manchester for the Saturday morning at 11am, I got a text message late the night before explaining they were having mechanical difficulties with the bike and asked if we could do later in the day. I agreed with them that 2pm would be ok. On Saturday, an hour before we were due to have the bike I got another text saying they hadn’t sorted it so could we do later again. We had things booked elsewhere so couldn’t and I was told we’d get a refund. Since then (6 weeks ago) I’ve been ignored by their customer service. No email, no reply by the number who text me. No phone call. Shocking customer service and bare faced liars.

J'ai réservé un tour pour plus de 200€ que l'on m'a annulé le matin même pour "problème technique"...
Je n'ai rien dit et attends TOUJOURS mon remboursement cela fait deux semaines.
Je n'ai aucune nouvelle du service client.

I booked a Bike Tour in London for a Saturday and they phoned me that afternoon to cancel the Tour. Very annoying as we had travelled up to London for a birthday treat. I was promised a £50 gift card and a refund. I am still waiting for both!!! They do not reply to emails, i have had a reply to a text message promising my refund last week, but still nothing refunded. Very Very Poor Service- 1st cancelling the Tour and then NO REFUND. Very disappointing.

Absolute Scam! Turns out they've shut down months ago, but they're still taking people's money, and refusing to refund it, even though they're in liquidation! Utter utter fraudsters, should be ashamed of themselves

Despite this company being wound up by the courts and put into liquidation, they are still taking people's money for tours that they won't provide. Actual scammers

This company cancelled the bike tour myself and 3 friends had booked onto due to a technical issue. They left a text message to say that there would be a refund and a gift card but none of these have materialized. I have emailed into the company and left voice mail and text message and no one has been back in contact with me to explain the status of my refund and the complimentary booking.