Webkul Arvostelua 2 087

We're currently migrating our Shopify marketplace to Webkul to use the automated vendor payout feature via Stripe Connect. Setup has a bit of a learning curve but the support team has been really helpful throughout the process. The platform has a lot of useful features including flexible commission settings and a clean vendor dashboard.

Excellent support from the team, the are quick, knowledgeable, and resolved my issue efficiently.
Highly recommended!

Abhishek Chaudhary has been extremely detail oriented ,precise.

I was quite stuck and confused while trying to set up the warranty registration and claim process on my store. It was becoming overwhelming, and I wasn’t sure how to move forward. However, the support team truly went above and beyond to help me.

They scheduled a call with me and patiently walked me through everything step by step. They didn’t rush at all and made sure I understood each part of the setup clearly before moving on. What I really appreciated was how calmly and politely they answered all my questions, no matter how small or basic they were.

Their guidance made a huge difference, and something that initially felt very complicated became much easier to manage. Thanks to their support, I was able to properly understand the workflow and get things set up correctly.

I’m genuinely very happy with the level of support provided. It’s rare to find a team that is this patient, responsive, and willing to go the extra mile for their users. Highly appreciate their help and would definitely recommend them.

Divyanshi Gautam Helped answer all my questions. Terrific service

very helpful. good support.

Excellent explanation and easy to navigate.

Good module, but even more importantly: Excellent after-sales service.

Nice support love it

They are knowledgeable on their product and the support is very professional. The timeline for the fix is reasonable.

Amazing and Quick customer Support from webkul, Thanks to D. Gautam..

Invoice No: INV/25-26/5781
Invoice Date: 14/11/2025
Store Order No: 100156235

StileBoard purchased an Odoo module from them along with paid installation services, expecting a fully functional solution. Initially, everything seemed fine, but shortly after, the module stopped working properly.

When we reached out to their support team to fix the issue, instead of taking responsibility for a product they installed themselves, they demanded an additional $125 for paid support just to resolve the problem.

This is highly unprofessional and unacceptable. If a module installed by their own team stops working, fixing it should be part of their responsibility—not an opportunity to charge extra.

We expected better accountability and customer support from a company like Webkul, but unfortunately, the experience has been frustrating and disappointing.

We would not recommend their services based on this experience.

We’ve had a really positive experience working with this Webkul. From the beginning, everything felt well-organized and easy to navigate. The platform is intuitive, making it simple to find what you need without unnecessary steps or confusion.

What stood out most to us was the consistency. Orders were processed smoothly, communication was clear, and everything arrived as expected. It’s clear that a lot of attention has been put into creating a reliable and user-friendly experience.

Customer support has also been responsive and helpful whenever we had questions. It’s reassuring to know there’s a team behind the scenes that genuinely cares about delivering a good experience.

Overall, this is a dependable company that delivers on what it promises. We would definitely continue using their services and recommend them to others looking for a smooth and trustworthy online experience.

The support team has been extremely helpful and responsive. They are always ready to assist and consistently provide accurate and effective solutions.

I’ve been collaborating with Webkul for my e-commerce project (OpenCart), and my experience has been positive.

They helped me with several customizations and technical improvements, including tracking and store optimization. The team is friendly, patient, and always willing to help.

I especially value that they don’t just give generic answers but actually try to understand the problem and provide a working solution.

Sometimes responses can take a bit longer due to time differences, but overall the support is reliable and professional.

Thank you to the Webkul team for your work and support!

Costumer support is great, they have live chat which can address most queries in real time. And if needed, they will raise a ticket which doesn't take more than 1-2 days to be resolved if it is more technical and they keep you updated throughout the process. Very happy with their support