I’m very happy with Webdock. The VPS performance has been great, and when I ran into an issue with my server, the support team responded very quickly and helped me resolve it without any hassle.... Näytä lisää
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This is the best hosting provider I've ever tried. Their customer service is incredibly good they're very fast, attentive, and do their best to help even with issues that aren't directly related to... Näytä lisää
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I am a novice when it comes to computers. So setting up a VPN was rather difficult. However, while doing it I received the best costumer service one can except. Everything has worked optimally and co... Näytä lisää
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Super affordable price with a 5 stars customer support. I am migrating my severs here after using them for almost 1 year and having had no issues whatsoever. Best choice I can recommend to anyone. Onl... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Lightning fast SSD and NVME VPS webservers with fixed pricing. ✓ Awesome control panel ✓ Free transactional emailing ✓ Dedicated IPv4 ✓ Easy snapshotting ✓ Unique Wordpress features ✓ DDOS protection and more
Yhteystiedot
Tværvejen 9A, 5580, Nørre Aaby , Tanska
- +4560531713
- support@webdock.io
- webdock.io
4,9
Erinomainen
357 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good support!
9. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you Aleksandr!
really great customer service
I had really great emergency customer service from Taufiq, thank you very much for your help!
5. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Nice.! Taufiq is indeed an awesome supporter - glad you had a good experience with us here.!
Webdock gave us some of the best…
Webdock gave us some of the best customer service we ever experienced! They literally went out of their way to help us with an issue that had nothing to do with their actual services. The rep even went to Google to search for solutions. We couldn't believe it! We are so impressed that we will undoubtedly do a lot of business with this company in the future.
3. tammikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
That's really what we aim to do: Actually be helpful! Happy to see our philosophy regarding support was such a great success for you - we hope to have you with us as a customer for a long time :)
Very helpful
Responded quickly. Helpful advice. Pretty cool that Webdock keeps automatic daily backups even for their lowest tier servers.
31. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the nice review Naomi! Yes we think snapshots should be a standard part of any VPS offering, really ... Take care and happy new year!
Unmatched pricing, kind and respectful support via livechat
No one asked me to leave a review, but I did. That happens very rarely for me, especially 5-star.
I have been running a ~2.50$ VPS non-stop 24/7 for 3 months. Trust me when I say this. You have to go with this company if your budget is limited and you want good quality virtual private servers. That is the situation I am in. The support? Wonderful. I remember this: after asking why SSH wasn't working, they confirmed in 2 minutes it is working for them. I said I'll try and make it work on my side then. They insisted on me staying on live chat so they can help me investigate the issue. I doubt any other company, especially with this pricing would do something like that with absolutely zero interest whatsoever. This is a one of its kind hosting company, and I hope it stays that way.
P.S Did I forget? No corporate BS whatsoever, all I see is passion
28. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hey Natix.! Thank you so much for taking the time to write this review. Most reviews are very short but yours is clearly written with enthusiasm and a passion which is just amazing. Reviews like this really validates what we are trying to do with Webdock, and you really made our day over here. The entire team really appreciates this.! Have a wonderful New Years and we hope to have you with us for a long time.!
A great support
It was a real investigation like in the best movies. After bad tries and clues, we've found a solution and resolved a problem probably created by some of my actions.
27. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hehe, we are happy our support could help you solve the mystery! Take care and thanks for the 5 stars :)
Webdock is by far the easiest platform…
Webdock is by far the easiest platform for managing Virtual Private Servers. I would rate with a 10 out of 10 for either beginners or advanced developers.
26. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Nice.! Thank you so much for these kind words Periklis.! Much appreciated by the entire team.
Vastaus yritykseltä Webdock
Support team thanks you for these kind words.!
You will not regret
Using the services is very easy, the prices are something more good, and the support is kind and helpful.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for these kind words Amin.! The support team sends their regards
Great Support
This is a great service, with very responsive and, most importantly, fast support.
23. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this great review Crims.! Super appreciated..!
Vastaus yritykseltä Webdock
Thank you for the kind words! Hope you noticed our awesome control panel and management facilities as well :D Merry Xmas to you and we hope to have you with us for a long time 👍🎉
The best hoster, i ve ever experienced.
Very conviniet web site, nice and stable performance, prices also very nice. Would be better if there were more payment variants.
15. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this nice review :) We are indeed looking at adding more payment methods to our platform in the coming year. We hope to roll something out mid/late next year here. Thanks for the feedback.!
Exceptionally convenient service!
Website is user-friendly. Taking into account regelar discounts and special offers, the prices are very pleasant. Techsupport works lightning fast and efficiently.
4. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this amazing review Eugene - I'm sure the support team appreciates your kind words.!
Its been few years with Webdock
Its been few years with Webdock, Smooth ops, Transparent policies, Good pricing and responsive support.
2. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this amazing review! Much appreciated :)
Good customer support and website
Good customer support, applied a discount even tho I was no longer eligible (because I used my one time deal coupon). Great website, transparent pricing, no hidden fees.
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this great review! Glad that our philosophy of transparency is working - I'm sure the support team will be happy hear about this as well :)
Good service, great price, good support
Good service, great price, good support. I recommend.
25. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the great review Vladimir! I'm sure the support team will be happy to hear this :)
Vastaus yritykseltä Webdock
Спасибо за хороший обзор!
The support quickly and professionally…
The support quickly and professionally resolved my issue
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
They will surely love hearing about this review - I'll pass it along to the guys now :) Thanks for the kind words!
So far -Really great service
So far -Really great service, easy to use, fair prices and easy to tailor your own solution for what you need.
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hey Mikkel! Thank you for the kind words - glad we lived up to your expectations and that our support team made you happy:)
I was a customer of Contabo and…
I was a customer of Contabo and switched to Webdock due to frequent server outages at Contabo.
On the first day I moved to Webdock, my server was down for 3 hours, and they informed me it was due to a network issue.
On the second day, my server was down for another 13 hours, and again, they told me it was due to a network problem.
For me, this is catastrophic, both for my business and my clients.
I rely on applications that are point-of-sale and accounting software for stores and companies. Having my server disconnected from the internet is a disaster for me and means losing my clients.
15. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Dear Mohammed.
Thank you so much for taking the time to write this review. I had to check with my team and investigate what happened here, because we haven't had any general outage of the scope as you describe here - so I suspected this had to have been some misconfiguration which hit your instance(s) specifically. After speaking with the team they told me this was indeed due to some mistake in network configuration which happened in connection with some maintenance our network team was making at the time. Those changes seem to have impacted our snapshot functionality as well, which seems was something that hit you as well.
All I can say is that we sincerely apologize for the issues you encountered. At the same time I must say that this is not a typical incident or mode of operation with us: We really do expend a huge amount of effort making sure that we provide the best possible uptime and stability end-to-end. With that said, human error and Murphys Law does strike once in a while - and it seems you were very unfortunate to be hit by multiple issues all at once which apparently took a while for the team to identify and resolve.
I would like to encourage you to stick with us a little longer as this is by no means typical for our service. In addition, I would like to offer you 1 year free hosting for your server on any profile/platform you wish, and I'd like to extend to you our Managed Service for free for 1 year as well - Managed Service means you get extended and priority support from our team where you can ask us to update, optimize and review your service(s) on a monthly basis.
If you want our help in designing a High Availability setup for your services to prevent any such single incident impacting your mission critical services, please let us know and we will work on something for you.
Just reach out to us and refer to this post and my team will activate the service and discounts offered to you here.
I'd like to once again humbly apologize for the issues you encountered and we hope to welcome you back as a customer with us - this time with the promised 99.999% uptime :)
Wishing you all the best
Arni Johannesson
CEO, Webdock
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