I’m very happy with Webdock. The VPS performance has been great, and when I ran into an issue with my server, the support team responded very quickly and helped me resolve it without any hassle.... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is the best hosting provider I've ever tried. Their customer service is incredibly good they're very fast, attentive, and do their best to help even with issues that aren't directly related to... Näytä lisää
Yritys on vastannut
I am a novice when it comes to computers. So setting up a VPN was rather difficult. However, while doing it I received the best costumer service one can except. Everything has worked optimally and co... Näytä lisää
Yritys on vastannut
Super affordable price with a 5 stars customer support. I am migrating my severs here after using them for almost 1 year and having had no issues whatsoever. Best choice I can recommend to anyone. Onl... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Lightning fast SSD and NVME VPS webservers with fixed pricing. ✓ Awesome control panel ✓ Free transactional emailing ✓ Dedicated IPv4 ✓ Easy snapshotting ✓ Unique Wordpress features ✓ DDOS protection and more
Yhteystiedot
Tværvejen 9A, 5580, Nørre Aaby , Tanska
- +4560531713
- support@webdock.io
- webdock.io
4,9
Erinomainen
357 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great Service
Great Service. Excellent interface and very cheap price compared to competitors.
2. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the nice review Prabhu - much appreciated. We are happy to have you as a customer with us! :)
Great so far
Provided so far perfect platform for my small programming pet projects, to learn how to deploy server, and now I use it for services (2-7 people) without a hitch.
It's pretty cheap too.
1. elokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the nice review Therian! Happy to serve you :)
A melhor empresa do mundo.
17. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this awesome review! :D
The best iv ever used
The exceptional service and performance I have experienced while using Webdock's VPS since 2022. Over the past year, your platform has consistently exceeded my expectations, and I am delighted to share my positive review.
From the moment I signed up with Webdock, the onboarding process was seamless. The user-friendly interface and intuitive setup made it easy for me to deploy and configure my VPS according to my specific requirements. The comprehensive documentation and helpful guides provided valuable assistance, ensuring a smooth transition and eliminating any potential confusion.
One of the standout features of Webdock is the remarkable performance of their VPS infrastructure. I have been impressed by the consistently high uptime and blazing-fast response times. The stability and reliability of the servers have exceeded my expectations, allowing me to run my applications and websites with confidence. The powerful hardware and optimized software stack have undoubtedly contributed to the exceptional performance I have experienced.
Furthermore, the customer support provided by Webdock has been nothing short of exceptional. Whenever I encountered an issue or had a question, the support team was quick to respond and provided thorough and knowledgeable assistance. Their expertise and willingness to go the extra mile have been invaluable in resolving any concerns promptly.
The only problem is they work mon-fri. so should you get stuck over the weekend you will have to wait for Monday
14. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Amazing :) Thank you for posting such a thorough review. It made us happy this fine morning to read it. As to support coverage: Support is reachable throughout the weekend but our network and engineering staff is rarely available in weekends so special tasks will be defered to the following monday. With that said, about 90% of support requests are handled with success in the weekends and only a small portion is escalated to engineers for the following monday. As we grow larger as a company with the support of loyal customers like yourself, this coverage will surely improve.
Fantastic Hosting Company!
Fantastic Hosting Company!
Just joined the Webdock train and I must say I am having a good time.
I have two VPS with them, and the serveer performance is top notch. No issues at all.
And the support is encouraging, they respond to chat within 5 minutes during working hours. And they respond with knowledge and solutions
And their customer portal is clean and modern.
And their price is quite reasonable.
What is not to like? If they keep this up I plan to stick around for a while
12. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this excellent review! We are happy to have you on our platform. Reviews like this make all our hard work worth while :)
Awesome VM hosting.
Great pricing, great web interface, everything works really well.
4. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this great to-the-point review! :) Much appreciated
Vastaus yritykseltä Webdock
Thank you for the excellent review Mikola! :)
The bad server operator suddenly…
The bad server operator suddenly blocked my account, saying that the VPS I was using was hacked, refused to show the attack characteristics and ssh login logs。
They say "Hello - Abuse was seen coming from your server, and your account is very high risk already given the information we have and since you have no history with us. The account suspension will be upheld. Please find another provider for your workload.”
I'm very glad I haven't had time to migrate the database to webdock yet. Otherwise my data would be wiped out overnight.
good lucy to u ，Idoti
----
Do you have proof that I used false information? Please show it.
You said I stole my credit card, please show me evidence as well
I signed up for the account in May '20 and also verified my credit card.
Don't lie, you are discriminating against users from China.
Your bias hurts a real, willing paying user .
10. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hello. Since you received that message then not only was your server performing abuse which was reported to us by third parties - in this case SSH brute force attempts - but after reviewing your account we found that your account was not one we wanted on our platform anyway. This is usually due to false signup information, you used a stolen credit card or your information matched a previous abuser of our platform.
Naveed raza kashmir
23. huhtikuuta 2023
Oma-aloitteinen arvostelu
Honest review from me as wordpress…
Honest review from me as wordpress developer, i have trying a dozens of server out there and i can say and can proved too webdock is the top tier (fast and stable) server in vps provider, webdock offer anything developer need which is (clean ui, dedicated ip, ssh terminal, easy to reinstall, technical support, up2date documentation, in the very cheap price) honestly to good to be real in this era, but it is real!
but webdock does not perfect! same like us nobody perfect! but it's normal, even amazon or google not perfect and stronger in every tech services, because technology always change and so do we.
we just need to ask and align what we really need, then we can have what we wanted.
For the last i hope webdock can offer multi domain wordpress installation because it will be easier for non technical person and will not depends on hosting control panel. sometimes we need to build site domain for membership or muti language website.
1. huhtikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this nice review! We are very happy you had such a positive experience with us. As to "missing" features in our dashboard, such as multiple site management, these are part of our roadmap already which can be seen at: https://feedback.webdock.io/
worst customer support i have ever met,
worst support i have ever met, i could give them negative if the system could allow
-They didnt give me my refund for only 1 reason they said "they refund only if you used credit card but if not' they dont refund" after try their trial version and not satsified
- I asked what are the difficulties for me to refund if i have used paypal? no answer
Things i learn from these guys
1) never trust any trial, if card or paypal details required
2) Never trust trial period, if customer is needed to topup the service for which he/she want to try.
I have never again never seen the trial period, then inside the trial period pages, a company provide two gateways, 1 gateway (they used paypal) to topup the service for which you want to try (hahahah), and another gateway just for customer to put card details( not prepaid card, because they also dont accept)
and at the end if you are not satsfied with the trial, refund is only for those who used to enter card details (shame)
31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hello - You say we have the worst customer support you have ever met, but it is clear from your message that you are really just upset that you could not get a refund for pre-paid credits you paid into our platform with Paypal. Let me point out a few things here: On every single screen you encountered during signup we make this extremely clear and let you know without any confusion that you can just add a credit card to pay as you go and there you can get refunds back to your card.
Second, we are doing the exact same thing as the other major cloud providers in this regard - DigitalOcean and Linode have the exact same policy.
Service credits are meant as an alternative to Credit Cards if you are unable to pay with Credit Card or want to pre-pay for some reason - we decided, as a service, to allow this during signup. The alternative would be to disallow credit-topup during signup, and then we'd get complaints about that :)
At the end of the day, you were thoroughly informed of the consequences of adding Service Credits (that they were non refundable) and you are not being fair to us here that this constitutes "worst customer support" - as in fact, our support is quite excellent.
I think maybe the real question here is: What made you decide against our service? I am certain if you had raised this issue with us we could have helped you find a solution and you would have gotten good use from your pre-paid credits you added to the platform.
That's so bad,Deleted my account…
That's so bad,Deleted my account without my consent. Said that I violated tos, which one did I violate? I just use it for download and transfer my data. Theg banned my account. Did free trial don't important? The debian iso is always banned? It seems so beautiful !
2. huhtikuuta 2023
Vastaus yritykseltä Webdock
Leaving a 1 star review when you were banned for violating our TOS does not strike us as a legitimate way of sharing your experience of our platform. It seems to us you enjoyed using Webdock for the 5 months you were using our service for free while using credit coupons you found around the web. It's then only when we catch you downloading torrents, which is against our TOS, and ban you that you feel you have to leave a bad review? I think all things considered, you having a VPS server for free for 5 months would be plenty enough for anybody.
Very Bad. SCAM!
Registered and added a credit a card, confirmed it, after using a Virtual Private Server with full dedicated resources for 1 hour I got banned and no valid reason has been communicated. The day after they tried to bill my card for 112 dollars, fortunately I blocked theme in my homebanking app from debiting any amount, I preserved e-mails and screenshot of the blocked transaction! DO NOT REGISTER!
P.S. as always they will write that is not true, find excuses, etc... I REPEAT I HAVE ALL THE SCRENSHOT AND ALREADY CONTACTED A LAWYER AND POLICE IN DENMARK.
Edit: As i said they found excuses, they saying:
- "All of this is rather ironic considering the nature of the ban which was that you were abusing our infrastructure for profit, essentially stealing resources for your own gain"
ABUSING INFRASTRUCTURE FOR PROFIT on a totally dedicated resource VPS i was paying for has no meaning, how can i abuse something i can't access?
MY ABUSE WAS: Using my resources to mine cryptocurrency which is not illegal nor banned on your ToS.
I payed for a total dedicated Ryzen 9 CPU, after one hour of use i got banned on a DEDICATED RESOURCES VPS, you assigned the resources and than you banned me for using theme. Just a lot of laughs, and ofc you did it with many other people i have been taking with. Your Service is a scam and you are just a Digital Ocean reseller, which is also forbidden by their ToS.
YOU ARE JUST A SCAMMER, THAT ASK PEOPLE FOR 5 STAR REVIEWS ON SITES LIKE TRUSTPILOT IN EXCHANGE OF MONEY AND BENEFITS, AND THAN BAN PEOPLE.
22. maaliskuuta 2023
Vastaus yritykseltä Webdock
Hello. I guess you must have missed our reply to your support request where you so eloquently told us the same as in your review here. When an account is auto banned for running a malicious or otherwise banned application on our infrastructure it is placed under review during which time you do not have access. In all other respects the account is treated as a regular account as in some cases we overrule the automated ban and allow the customer access again. Once a review is completed and the account suspension is upheld (as it was in your case) any automatic charges which have already been processing are instantly and fully refunded. In the case of credit card charges the refund may take some days to show up in your account. This is normal.
All of this is rather ironic considering the nature of the ban which was that you were abusing our infrastructure for profit, essentially stealing resources for your own gain. That is, if we assume what you are accusing us of here in your tirade is theft. It's a bit unclear but it seems like you are mostly upset about the charge which happened against your credit card.
Awesome
Awesome ! We come from a lot of famous web hosting companies and we are glad to have found our new favorite one ! Price are really low comparing to the competitors, so you can get (a lot) more performances at Webdock for the same price. Admin panel is quite simple but efficient. Support was helpful and very reactive ! Arni & Philip was kind enough to spend a lot of time to help us with our little issue. Service is incredible, we are delighted !
2. helmikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for this fantastic review Adrien - super appreciated, and I'm glad we could help!
Bruce at Web dock made my experience…
Bruce at Web dock made my experience very well professionally done took care of me at any time quick responses and also Web dock staff will surely recommend to anyone Web dock is #1
14. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the nice review Alex :)
Very fast and personal support
I have been using Webdock for several sites for years. I am very satisfied with their hosting services and always fast answer to questions.
13. heinäkuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for the nice review Thomas :) Much appreciated!
All positive reviews are misleading
All positive reviews are misleading
When you enter their site, they give you a 5 euro coupon in exchange for their 5-star rating. Here you can verify that, and this is against the rules of the platform
In addition, their service is very bad. Once they criticize them, they describe the customer as a criminal just because he received several fake reports.
31. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
This negative review is misleading :) Nobody here on the support team remembers anybody in the last many weeks having contacted us complaining about having been banned on the basis of fake reports.
We never ban users lightly and we only do so when we receive credible reports from trusted third parties that abuse has taken place. Actually, there is no such thing as "fake reports" - not ones we have ever encountered anyway.
Seems to me you are yet another malicious actor who for some reason believes it's OK to do network scanning, hacking, spreading malware, spamming or whatever it was you were doing, and since we stopped you in doing so, you barf up this review.
We actually have exceptional service, which all our legitimate users can attest to.
Also, we do not pay anybody for positive reviews. All we do is tell our users that if they have left a review somewhere, good or bad, they can contact us and get a small 5 Euro credit as a thank you for taking the time to do so. Whether the review is good or bad, it doesn't matter.
This policy would even have applied to you for this review - if you hadn't already been banned for doing something stupid, of course :)
In any case, this review has actually made us reconsider the 5 Euro "thank you" policy and we will be retiring this soon, as we don't want anybody to be able to put our credibility in doubt. Your stupid comments here may lead people to believe that the many MANY legitimate reviews we have here from happy customers are fake. Which they are not.
This a very reliable hosting company
This a very reliable hosting company. Their interface is very easy to be used and you can get a server in few minutes up and running.
5. tammikuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Thank you for your review Michael - much appreciated :)
Completely satisfied with webdock's service
I've been using Webdock's VPS for more than a month now.
Currently, I'm using this VPS for some small personal projects.
Here are some important things for me:
- It's easy to sign up
- Creating a server is a fully automated process
- Perfect documentation
25. marraskuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hey Primo :) Thank you for this awesome review:) Merry Christmas from the Webdock team.
Fast and reliable technical support
I started using Webdock a few days ago. I created a new VPS, the smallest one, and deployed there some personal projects.
All went as expected until I tried to build a React application. The build process for Node apps takes a good amount of Ram, and it was crashing.
There was a misconfiguration for the swap memory. I contacted the team, and within 2 days it was reviewed and fixed.
I was surprised that the incident was resolved so quickly!
19. joulukuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Webdock
Hi Isaac! Thank you for this nice review. We do indeed try to listen to our customers on the support channel and if something seems off we (almost always) doublecheck, and in this case this revealed we had an issue w/regards to our config and swap. To be honest, this issue snuck in due to 3rd party software updates (some things changed in our hypervisor) which we had overlooked. In any case, we were happy to help resolve this - and it benefits all our other customers as well!
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.