WeAre8 Arvostelua 404

Vastaus yritykseltä WeAre8

21. heinäk. 2025

Hi there, thank you so much for this beautiful review - it honestly means the world to us. We’re so glad you’re enjoying the WeAre8 experience and the positive vibes we’re trying to spread. Supporting artists, rewarding Creators and Citizen, and offering something healthier than the usual scroll… that’s exactly what we’re here for. Thanks for being part of it 💛

Vastaus yritykseltä WeAre8

18. heinäk. 2025

You're so welcome — we're really glad it reached you! Thanks so much for your patience, and we're always here if you need anything else 💛

Vastaus yritykseltä WeAre8

17. heinäk. 2025

Hi Ladecima,

I’m really sorry you’re having trouble withdrawing, that sounds incredibly frustrating. We’ve had a few bugs recently, including issues with the authorisation step, but updating the app via the App Store or Google Play should fix it.

If you still need help, feel free to email us at support@weare8.com and we’ll make sure it’s sorted 💛

Warm wishes,
Erica

Vastaus yritykseltä WeAre8

27. kesäk. 2025

Hi Andy,

You’re absolutely right about the new Samsung update; it includes a built-in content blocker that’s been interfering with ad loading and the human verification step. It’s caught a few people out, and we totally get how annoying it’s been.

If you’re still seeing issues, our team can send you a quick guide on how to adjust your settings, just drop us a message through the app or website and we’ll do our best to help get things running smoothly again.

We’re really grateful you’ve stuck with us, and we’re working hard behind the scenes to improve things and bring more great ads your way. Thanks for being part of WeAre8 💛

Vastaus yritykseltä WeAre8

26. kesäk. 2025

Hi there,

We’re truly sorry for how long you’ve been waiting. We completely understand how disappointing this has been. The delay has lasted far longer than anyone would want, and while we are making steady progress, we know that doesn’t change the frustration of not having your payout when expected.

To clarify, this isn’t about a lack of care or effort - the issue has been complex, but we are continuing to prioritise getting every outstanding payment sorted.

We’re truly grateful for the patience many have shown, and we understand those who’ve run out of it.

If you still haven’t received your payout, please do get in touch with our support team directly so we can make sure you’re on our list for follow-up.

With respect and thanks,
The WeAre8 Team

Vastaus yritykseltä WeAre8

25. kesäk. 2025

Hi there,

I'm really sorry you've been left feeling this way. I just want to reassure you that we have responded to every message we’ve received, if you didn’t see a reply, it’s possible it may have landed in your junk or spam folder.

As of now, all payments requested before 30th May have been processed. If your request was made on or after 31st May (including your one from 3rd June), it's still part of the delayed batch. I completely understand how frustrating this is, and I’m truly sorry for the inconvenience caused.

We’re continuing to work hard to get the remaining payments sent, and I’ll make sure to keep you updated with any progress.

Thanks so much for your patience and for sticking with us — we really do appreciate it.

Vastaus yritykseltä WeAre8

23. kesäk. 2025

Hi there,

Thanks so much for your message, and we’re really sorry you’ve been left waiting. We completely understand how frustrating this must feel.

To confirm, all payments requested before 30th May have now been processed. If your request was made after that, it’s unfortunately still delayed but please rest assured that it hasn’t been forgotten. We’re continuing to work hard behind the scenes to get every payout back on track.

We’ve also had some email deliverability issues recently, especially with Hotmail and Outlook account, so if you haven’t seen a reply from us, it may have landed in your spam or junk folder. We’d love for you to check there just in case.

Thank you again for your patience and for being part of the WeAre8 community. We truly appreciate you.

Warmest,
The WeAre8 Team

Vastaus yritykseltä WeAre8

23. kesäk. 2025

Hi there,

Thanks for sharing your feedback. We’re really sorry to hear you feel let down, that’s never what we want for anyone in our community.

We’ve sent you several emails regarding your payout and account, but it’s possible they may have gone to your spam folder. Please check there, as we want to make sure you have all the latest updates.

Our moderation decisions are always made with the goal of keeping WeAre8 a safe, respectful space for everyone. We know that conversations can get heated, but we have to remove any comments that go against our community guidelines — even if the intent was well-meaning.

In terms of your payment, we completely understand your frustration. As of now, all payments requested before the 30th of May have been processed. If yours was requested on or after the 1st of June, it is unfortunately still delayed. We're truly sorry and are working to get everything back on track as quickly as possible.

We really appreciate how you’ve been using your earnings to help others — it’s people like you who make the WeAre8 community so powerful.

Warmly,
The WeAre8 Team

Vastaus yritykseltä WeAre8

23. kesäk. 2025

Hi there,

We’re really sorry to hear you’ve had this experience — that’s absolutely not the impression we want to leave. We genuinely do respond to every message we receive, whether it's through the app or by email. If you haven’t seen a reply from us, it may have gone to your spam or junk folder (especially if you’re using Hotmail, Outlook, or Live, as they recently updated their spam filters).

We always want to help, and it’s important to us that everyone in our community feels heard and supported. Please feel free to reach out again at support@weare8.com so we can get things sorted for you.

Thanks again for flagging this, and for being part of WeAre8.

Warmly,
The WeAre8 Team

Vastaus yritykseltä WeAre8

18. kesäk. 2025

Hi there,

Thanks so much for reaching out and sharing this. On some EE and BT devices, the WeAre8 app was preinstalled as part of a past partnership to make it easier for people to discover the platform — but no account would have been created unless someone chose to sign up.

We totally understand how frustrating it must feel to have an app appear on your device without your request. While we don’t have control over how apps are preloaded on phones, your network provider should be able to guide you on how to remove or hide the app if you prefer not to use it.

We’re really grateful you took the time to share your feedback, and we’ll pass it on to the right teams. If there’s anything else we can help with, please don’t hesitate to get in touch.

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hi Glenn,

Thanks for your message, I'm really sorry for the confusion.

The ads you saw were likely our new charity ads. These don’t add to your wallet, but instead send most of the brand’s payment directly to good causes. They’re totally optional, and your usual paid ads will always come first when they’re available.

If you ever want help spotting the difference or have questions about your account, feel free to reach out to us at support@weare8.com. We’re happy to help. 💛

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hi there,

hanks so much for your review, and we're really sorry for the wait you've experienced — we know how disappointing it feels to be left hanging for a payment.

While our partnership with EE has now ended, the app is still very much active. We're working hard behind the scenes to bring more paid brand ads to the platform and get all outstanding payments out to Citizens as quickly as possible.

If your payout was requested over a month ago, please drop us a line at support@weare8.com so we can check on it for you. We truly appreciate you being part of the WeAre8 community 💛

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hello Robert,

We’re so sorry to hear about your experience, especially given the stress of being a victim of fraud. That’s an incredibly difficult situation, and the last thing we’d ever want is to add to your frustration.

For security reasons, we do have strict processes in place when updating account details like phone numbers. Please email us at support@weare8.com and we’ll personally look into this for you. We’ll do everything we can to help you access what you’re owed.

Thank you for flagging this, and again, we're truly sorry you've been left feeling this way. 💛

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hello there,

Thank you for taking the time to share such a detailed review — and we're genuinely sorry to hear how disappointed you’ve felt, especially after being with us for so long.

We completely understand your frustration around recent delays to payouts. We know it’s not what you expected, and it’s not the experience we want for any of our Citizens. The delay in payments has been due to a significant internal backlog, and while we’re now actively catching up (with payments up to 18th May processed), we appreciate that the wait has been far too long for many.

As for the ads you’ve seen recently that haven’t added to your balance — these are part of our new charity ads feature. They don’t affect your wallet, but instead send most of the brand’s payment directly to important causes. These ads are completely optional, and when paid brand ads are available, they will always be shown first in your feed with clear labelling and a payment confirmation at the end.

We’re also continuing to build out the platform, including the social side, but we hear your feedback loud and clear — and we’ll pass it on to the team. We never want anyone to feel forced into an experience they don’t enjoy.

We're truly grateful for the time you've spent with us and for your honest feedback. It helps us grow, improve, and be more transparent with the community we care deeply about. 💛

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hi there,

Thank you for your honest feedback — and we’re genuinely sorry that your experience with WeAre8 has changed so much over time.

It’s amazing that you’ve earned over £120 through the app, and we completely understand how frustrating things have been recently. There’s no excuse for the payment delays, and we’re truly sorry for the impact it’s had. We are working hard to get all outstanding payments processed as quickly as possible.

You're right that things have been quieter — we’re actively working to bring more paying brands onto the platform so that there are more earning opportunities for everyone again.

We’re so grateful you’ve been part of the WeAre8 community and we’re truly sorry to be losing your trust. If you do decide to close your account, we completely respect that — but if there’s anything we can do to help turn things around, we’re here. 💛

Vastaus yritykseltä WeAre8

13. kesäk. 2025

Hi Andrew,

Thank you so much for sharing your thoughts — and we're really sorry for the disappointment caused by the current payout delays.

We understand how frustrating it is when expectations aren’t met, and we’re working hard behind the scenes to get things back on track. We’re also updating the messaging in the app to better reflect the current situation so it’s clearer for everyone.

Just to clarify around the new ad format: the charity ads are an optional new feature. When you watch them, the majority of the money from the brand goes directly to charity — helping support incredible causes around the world. You’ll always be able to tell them apart, as they don’t include a payment or questions at the end.

Thanks again for sticking with us — your support means the world as we work to improve things. 💛

Vastaus yritykseltä WeAre8

2. kesäk. 2025

Hi there,

We’re really sorry to hear this — we understand how frustrating and disappointing it is to be waiting for such a long time for your payment.

While we can’t give an exact date just yet, please rest assured that your payment hasn’t been forgotten. We are actively working through a backlog and doing everything we can to get funds out to Citizens as quickly as possible.

We know this situation has understandably shaken trust, and we’re working hard behind the scenes to make improvements so that delays like this don’t happen again.

Thank you for reaching out to our support team — and if there’s anything more we can do to support you in the meantime, please don’t hesitate to get in touch again.

– The WeAre8 Team 💛

Vastaus yritykseltä WeAre8

14. huhtik. 2025

Hi Kit! Thank you so much for your kind review. We're thrilled to hear you're enjoying WeAre8, the community, and the mission behind the app — that means everything to us. We really appreciate your support as we continue to grow. You mentioned a few glitches, if you get a moment, we’d love to hear more so we can look into them. Feel free to reach out to us directly through the app or via our support email. Thanks again for being part of this journey!

Vastaus yritykseltä WeAre8

14. huhtik. 2025

Hi Teta! Thank you so much for your review! We're glad you had a genuine and positive experience on 8, and we're so grateful that you're a part of this community. If you ever need anything or have more feedback, we're always here for you!

Vastaus yritykseltä WeAre8

21. maalisk. 2025

Hi there, thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that WeAre8 has been a helpful platform for you and your wife. It’s great to know that the payouts have been useful, and we truly appreciate your support for both the rewards and the charitable causes we aim to support.

We’re also grateful for your understanding of how the ad system works. As you mentioned, the more Citizens engage, the more opportunities there are for ads, which helps everyone earn rewards and keeps the platform going strong.

Your feedback means a lot to us, and we’re excited to continue growing alongside people like you who truly see the value in what we’re building. Thanks again for your support - it’s truly appreciated!