I’m delighted with the service and my purchase. The communication was great, and I was pleasantly surprised to find the product to be in excellent condition, even though it was an ex-display item. It... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I recently had a lovely experience in store with Mitchell Coleman. He is friendly, easy to talk and very professional. I only went there for a catch-up but somehow ended up buying something I absolute... Näytä lisää
Yritys on vastannut
was a lovely experience have got my rings altered and a stone replaced which means a lot thank you Brufords was advised and treated well
Yritys on vastannut
The Workshop was asked to disassemble and crate a long case clock for transport from UK to Europe. The three crates were made to measure for the case, hood and movement including weights. All... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Trusted in Eastbourne since 1886, Brufords is an independent, family-run jewellers specialising in luxury, Swiss and branded watches, diamond and fine jewellery, engagement and weddings rings, alongside pre-owned watches and jewellery. Our comprehensive aftersales services including jewellery repairs and watch servicing also restore your much loved pieces to their former glory. Our store, situated in The Beacon, Eastbourne is home to an expert team of watch and jewellery experts with a combined experience of over 100 years, and our website brufords.com offers fast UK delivery. As an Official Retailer of brands including ROLEX, TUDOR, Breitling, TAG Heuer, Longines, Tissot, Seiko, Gucci and Garmin, we are proud of the longstanding partnerships we hold with these world-renowned organisations.
Yhteystiedot
Unit 92 The Beacon, BN21 3NW, Eastbourne, Yhdistynyt kuningaskunta
- 01323 725452
- enquiries@brufords.com
- wbruford.com
4,9
Erinomainen
891 arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent service!
Friendly, expert advice and support! Thank you Brufords for the excellent service!.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Luke,
Thank you for taking the time to leave us this 5-star review following your recent visit to Brufords.
We aim to provide high levels of customer service, and I am therefore delighted to hear that we provided friendly, expert advice and support during your time with us.
If we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Really impressed with customer servcie experience.
Really impressed with, and grateful for, the excellent customer service experience with a purchase of a watch.
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Chris,
Thank you for leaving us this 5-star review following your recent visit to Brufords.
We aim to provide high levels of customer service, and I am therefore delighted to hear that we achieved this during your time with us.
If we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Reassurance
Polite, Engaging and most importantly reassuring. Making an expensive purchase I wanted to feel confident that I made the right decision..
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Matthew,
Thank you for taking the time to leave us this 5-star review following your recent visit to Brufords.
We aim to provide high levels of customer service, and I am therefore delighted to hear that we were polite, engaging, and reassuring during your time with us.
If we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Why I shop at Brufords
Helpful, supportive and a personal service
19. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi William,
Thank you for leaving us this 5-star review following your recent visit to Brufords.
I am pleased to hear that we provide a helpful, supportive and personal service, and we look forward to seeing you again.
Kind regards,
Caitlin
I’m delighted with the service and my…
I’m delighted with the service and my purchase. The communication was great, and I was pleasantly surprised to find the product to be in excellent condition, even though it was an ex-display item. It arrived in one day after I bought it online. I’ll definitely buy from them again..
8. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Jay,
Thank you for taking the time to leave us a 5-star review following your recent purchase from our website.
We were delighted to assist you, and if we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Great shop and great watches staff are…
Great shop and great watches staff are friendly and knowledgeable highly recommend
13. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Jamie,
Thank you for taking the time to leave us this 5-star review following your recent visit to Brufords.
I am delighted to hear you highly recommend us and if we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
was a lovely experience have got my…
was a lovely experience have got my rings altered and a stone replaced which means a lot thank you Brufords was advised and treated well
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us this 5-star review following your recent visit to Brufords to have your rings altered.
We were delighted to assist you, and look forward to seeing you again.
Kind regards,
Caitlin
You can share that collectively
You can share that collectively, you are always reliable in advising on matters we raise with you from time to time. Thank you, and keep doing so for your other customers.
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Roy,
Thank you for leaving us this review.
If we can help with anything in the future, please do not hesitate to get in touch.
Kind regards,
Caitlin
Efficient and knowledgeable
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Alan,
Thank you for taking the time to leave us this 5-star review following your recent visit to Brufords.
I am delighted to hear that you found our team to be efficient and knowledgeable, and we look forward to seeing you again.
Kind regards,
Caitlin
Shop at Brufords for first class service
Excellent service and range of items from which to chose.
26. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Graham,
Thank you for leaving us this 5-star review following your recent visit to Brufords,
We were delighted to assist you, and we look forward to seeing you again.
Kind regards,
Caitlin
Excellent overall experience
Very friendly, helpful and knowledgeable staff in a stylish, comfortable environment.
23. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us a 5-star review.
At Brufords, we aim to provide excellent customer experience and I am delighted to hear we achieved this during your time with us.
Kind regards,
Caitlin
Valuation enquiry
Asked about the possibility of a valuation.
Told not interested in purchasing anything currently to which I replied that I merely required valuation.
Told to go elsewhere.
Rude, disinterested staff member.
Think it was Monday 19/1- can’t be certain of date. Apologies.
19. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Dear Corinne,
Thank you for leaving this review following your recent experience with us, and I am sorry to hear that you didn't receive the high levels of service that you'd expect from Brufords.
If you can please email enquiries@brufords.com, we will look into this further.
Kind regards,
Caitlin
Great Help
I recently had a lovely experience in store with Mitchell Coleman. He is friendly, easy to talk and very professional. I only went there for a catch-up but somehow ended up buying something I absolutely loved and couldn’t resist. Aldo the store manager was also incredibly kind and helpful. I accidentally dropped my diamond ring but he found it for me which was such a huge relief. I’m really grateful for the service from the whole team and will definitely be visiting again..
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Dear Veronica,
Thank you for leaving us this 5-star review following your recent experience with us at Brufords.
I am thrilled to hear that Mitchell and Aldo provided the high levels of customer service that we aim for, and we look forward to welcoming you back again soon.
Kind regards,
Caitlin
Very professional and friendly service
Very professional and friendly service. Thank you!.
8. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us a 5-star review following your visit.
At Brufords, we aim to provide high levels of customer service, and I am thrilled to hear that we achieved this during your time with us.
Kind regards,
Caitlin
Fantastic service
Fantastic service. Staff are all so knowledgeable, not pushy and make me feel valued
6. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Kim,
Thank you for leaving us a 5-star review following your recent visit.
I am delighted to hear that your found our staff provided a fantastic service, and we look forward to seeing you again.
Kind regards,
Caitlin
Great customer service and courtesy
Great customer service and courtesy
5. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us this 5-star review Iann.
I am glad to head that we provided great customer service during your recent visit, and we look forward to seeing you again.
Kind regards,
Caitlin
Very friendly staff
Very friendly staff. Open and ready to help you. No waiting, non judgmental. I was not there to spend thousands, just a few pounds for a new watch strap. but I was treated with dignity and respect. The person who looked after me was a wonderful person who was so kind. All of the staff treated you the same, no matter if you were spending £20 or £20,000.
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Hi Sarah,
Thank you for taking the time to leave us this lovely 5-star review following your recent visit to Brufords for a new watch strap.
I am delighted to hear that you found our team to be very friendly, and ready to assist you.
We look forward to seeing you again.
Kind regards,
Caitlin
friendly efficient and professional
Really friendly efficient and professional service in a beautiful shop with lots of great choice, staff are extremely knowledgeable, a proper family business you can trust.
31. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us a 5-star review.
At Brufords, we aim to provide high levels of service to all our customers, so I am delighted to hear that we achieved this during your recent visit.
We look forward to seeing you again.
Kind regards,
Caitlin
Simply first class.
As always, my wife and I received a warm and friendly welcome from all members of the Brufords team. Collecting my watch was a special occasion to celebrate my retirement and we felt that this was recognised as such by the profressionalism of all concerned.
Thank you for making it a memorable experience which I will look back on for years to come. As a family business, Brufords offer a very special experience which goes beyond the purchase of quality merchandice.
25. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for taking the time to leave us this wonderful 5-star review following your recent watch purchase.
We were delighted to help you celebrate this special occasion, and I wish you many congratulations on your retirement.
Kind regards,
Caitlin
Outstanding jewellers
Customer service is fantastic here..
21. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Brufords Jewellers
Thank you for leaving us a 5-star review following your recent visit to Brufords.
We aim to provide high levels of customer service to all our customers, and I am pleased to hear that we achieved this during your time with us.
Best wishes,
Caitlin
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