Wayhome Arvostelua 

67
TrustScore 2/5 tähteä

2,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 2/5 tähteä

I don't understand why a company would advertise an unconventional way to get your first property then proceed to have you fill in a form packed full of conventional question, I couldn't fill in all... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Complete waste of time. Even if you match their eligibility, they’ll reject you based on your credit score. Nothing is mentioned about their credit requirements prior to sign up. Data harvesting at it... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Only need a top credit score which is why not feasible. No acceptance for medium credit scores and hence a pure waste of time. Looks like more kind of a profit making venture as per recent reviews on... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Thanks to Wayhome we are now moving into our new home after a slightly stressful few months with a few blips on the way. A special Thankyou to the team especially Danielle & Kalitha who were fantastic... Näytä lisää

Yritys on vastannut


Yhteystiedot

2,2

Välttävä

TrustScore 2/5 tähteä

67 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

2,2

Kaikki arvostelut

(67)

3 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great experience with Wayhome

Great experience with Wayhome. Highly recommended working with Nadia to complete the process

6. helmikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Matt, thanks for the review 🙌

We're so pleased you've found a home you love and we'll pass your shoutout for Nadia on to her. 😄

Saanut 5/5 tähteä

Glad I found wayhome

I am so glad we found Wayhome, for someone who earns good money and has a decent deposit its still so difficult to buy the home which you are looking for with these current banks and mortgage brokers but Wayhome have made this a reality for us, Mohamed has been great and very nice and pleasant person who you can tell just by speaking to him how much he cares about his customers, nothing was too much for him, very knowledgeable and more than happy to speak to Estate Agents etc if there was anything we were unsure of, thank you Mohamed you have been great! Now we have been moved onto the progression team so hopefully we can get keys for the property as soon as possible!

4. helmikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thank you so much for the 5-star review. 🙌

We're so pleased you found a home you love, and hopefully it won't be long to go until you pick up those keys!

(p.s. Mohamed also really appreciated your special mention 🙂)

Saanut 5/5 tähteä

Recommended without doubt

Wayhome have come into my life at a time when I was at my weakest due to some personal events. Wanting to get onto the property ladder would have been impossible with the current rates, but thanks to Wayhome they helped it happen.

Nadia has been absolutely fantastic and I would rate her customer service skills and listening skills a 10. Its been great working with you so far. I hope we can get through the remaining process just as smoothly so I can move into my new home.

Thank you for your help and support.

2. helmikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Noreen, we're so glad we could be the ones to help you get on the property ladder. 🏡

Nadia really appreciated the special mention! 🎉

Saanut 5/5 tähteä

A Great Start To My First Home Purchase

Alhamdulillah, a great start to the purchasing of my property. Mohamed is a credit to the team at WayHome & was a great help in walking me through each step, making the beginning stages very easy. His knowledge & communication were on point. Alhamdulillah he kept me informed of the progress throughout his part of the process. JazakAllah to you & your team.

2. helmikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thanks for the 5-star review Abdurrahman! 🙌

We'll pass your thanks on to Mohamed. He'll be really pleased to get a mention 🙂

Saanut 5/5 tähteä

Great communication and excellent service

It has been a great start so far with Wayhome. We were looking for an alternative to typical mortgage and Wayhome business model made more sense to us (and Halal). The communication has always been great. Danielle is always there if we needed anything. Any questions we had answered instantly, thanks to their chat system. Unlike those typical Islamic mortgage companies we dealt with before, we never had to wait for more than a day to get a reply from them or had to book an appointment. We now have an offer accepted and looking forward to go through the buying process without any hassle. Hopefully all goes smoothly. I would highly recommend Wayhome to anyone who is looking for a mortgage alternative.

1. helmikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Faiz, thanks so much for the review 🤩

We're so pleased you've found a great home. Hopefully not too long to go until you pick up those keys. 🏡🔑

Saanut 5/5 tähteä

Shariah compliant and seamless experience

I recently had the pleasure of working with the team at Wayhome and I am beyond impressed with the level of customer service and innovative gradual ownership product they offer. The sales team including Chris and Nadia were always available to answer any questions I had via email, phone, or WhatsApp and made the initial screening and eligiblity process seamless. When looking for houses, the technology provided by Wayhome allowed me to easily narrow down my options and find homes that were more likely to be approved for funding. Booking an appointment with the team was also effortless, with the option to do so in less than 24 hours through my online account. What attracted me to Wayhome is the fact that thier product is Sharia-compliant, with no borrowing or mortgage involved, providing peace of mind as a Muslim. The other reason is that this is a better alternative to renting. With as little as %5 deposit, I will get to call this my own home and won't have to worry about being asked to leave as long as I continue to pay rent for the portion I don't own yet. I also have the chance to invest and buy more equity of the house without any additional admin fees. In fact, through out the process there were no hidden fees or charges and all costs associated with buying the house were clearly explained in advance. As we've got an offer accepted by the funding partners, we are looking forward to concluding the buying process soon and moving into our new home. Thank you Wayhome so far for making this experience stress-free.
Many thanks,
Ahmed

31. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thanks for your review Ahmed. 🙌

We'll pass your message on to Chris and Nadia (they'll be delighted to get a mention 🙂).

Saanut 1/5 tähteä

Lack of contact from the start

I have emailed Way home to ask a number of questions before I progress my application. I have used two different email addresses and no response whatsoever.
Yes, I could ring but I wanted to have something clearly written down so there was no misinterpretation.
Not a good start, I will stay away.

20. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Amanda, we're sorry to hear this.

The best way to get in touch with us is via the Live Chat messenger on our website (it's the green speech bubble towards the bottom right-hand corner of your screen. If you use Facebook or Instagram, you can also send us a direct message on those platforms.

Whether you use Live Chat or socials you'll be able to send us a written message that'll be saved, so you'll have a record of it too. 🙂

And, once you pass a credit check with us, you'll have a dedicated Account Manager who will give you a call. They'll also be contactable via email too.

We hope you change your mind and that we see you again soon. 🏡

Saanut 5/5 tähteä

Chris is absolutely amazing!

Chris is absolutely amazing! I can't believe that more people haven't heard of Wayhome, it's such a great scheme for the majority of people that earn good money but can't get the mortgage they need. He has been so informative, and so helpful throughout and made the process so quick and easy. Thanks again Chris!

19. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Carla, thanks so much for taking the time to leave us a review 🙌

We hope you love your new home once you move in!

We passed your message on to Chris and he was over the moon to get a special mention (he's a popular guy around here) 😄

Saanut 5/5 tähteä

Fantastic service

Fantastic service. We never thought we could own a property and Wayhome made it possible. Chris is a legend and given us such great service!!

18. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thanks for the 5-star review Simon 🤩

We're delighted you've found a home you love and Chris was really pleased to get a shoutout from you. 🙌

Saanut 5/5 tähteä

Low on a deposit? No problem

Low on a deposit? No problem, Wayhome is great as you’re not required to have a massive deposit to get the home you really want. Chris Gladwin is my sales contact at Wayhome and he’s really great at what he does and is always available to answer any questions you may have. Thank you for all you’re help, from Aaron Brown

13. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Congrats on your accepted offer Aaron 🎉

Thanks for taking the time to give us a review and for the special shoutout to Chris, which we'll pass on to him 🙌

Saanut 5/5 tähteä

Recommended mortgage alternative

Great experience so far using wayhome to purchase my first home. Really impressed with the simple process supported by an effective online portal that takes you through the journey from application submission through to every step of the home buying process.

A big thank you to Chris Gladwin who has been extremely valuable throughout the entire process, answering questions almost immediately and always being a helping hand.

Highly recommended mortgage alternative for those that need flexibility.

13. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thanks for your review Jamal 🤩

We're glad we could help and we'll certainly pass your shoutout for Chris on to him 👍

Saanut 5/5 tähteä

Wayhome has made it easier to buy your…

Wayhome has made it easier to buy your first home.The process has been simple and easy to understand. Chris who has been our sales manager has been great. Helped us through every step and always on hand to pick up any of our concerns or questions. I recommend wayhome to anyone with low deposit and looking for a new home. It is definitely a great way to get your first home 😌

13. tammikuuta 2023
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Junior, thanks so much for the 5 stars 🙌

We're so pleased we could help you find a home you love.

And we've passed your shoutout for Chris on to him 😄

Saanut 1/5 tähteä

Absolutely Crushed and Hugely Disappointed

We went through the entire application process to the point of putting an offer down on a home. We passed the credit checks at the very beginning and received confirmation of this, with 'affordability checks' left to do.

The affordability check was not completed when it should have been as that section was broken, asking me to connect bank accounts that I do not hold. I raised this as an issue on the 7th November, which took them until 25th November (3 weeks) to fix. I was told by our Account Manager that this would not be an issue and would not hold up the buying process.

They finally fixed and conducted the affordability check, to now be told I've failed their credit check! Apparently the credit check criteria was changed 'several weeks ago' but has not been updated on their system, meaning apparently a lot of customers are now receiving this disappointing news - this was blamed on being a 'young company' and not having enough staff which is completely unacceptable.

Absolutely crushed and hugely disappointed by my experience with Wayhome. Everything was looking incredibly promising, but now I cannot recommend this to anyone as the service on offer is completely misleading, and they are still yet to update their criteria on their website (but continuing to accept applications) which, ultimately, is 'false advertising'.

28. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Jared, we’re sorry that we couldn’t help you buy a home.

We experienced some issues with your affordability check due to a third-party issue, and we accept that we should have shared this information with you sooner to better manage expectations. We’ve since moved quickly to resolve this issue.

We want to help as many people as possible buy homes, but it’s equally important to us that we don’t put anyone in financial difficulty. It’s why we ask our customers to complete a more in-depth affordability check before we move on to buy a home together.

In some cases, customers disclose information during their affordability check which means we can no longer move forward to buy a home with them. This could be things like:
- Outstanding default payments
- CCJs
- High debt

When this happens, we have to update your account with the new information and your credit status changes from “passed” to “failed”. We’re sorry for the miscommunication here and assure you that our credit check criteria haven’t changed.

While we can’t help you this time around, we wish you all the best with your ongoing search for a home of your own 🏡

Saanut 5/5 tähteä

Really easy service

Really easy service. Helpful and friendly staff. I have been recommends to anyone that will listen!

24. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Thanks for spreading the word about us 🙌🤩

Saanut 5/5 tähteä

Thanks to Wayhome we are now moving…

Thanks to Wayhome we are now moving into our new home after a slightly stressful few months with a few blips on the way. A special Thankyou to the team especially Danielle & Kalitha who were fantastic.We would definitely recommend Wayhome it worked/works for us but may not suit everybody.

22. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Stephen, thank you so much for the lovely review 🙌

I've passed your message on to Danielle, Kalitha and everyone behind the scenes. We're so glad we could help you buy your home! 🏡

Saanut 4/5 tähteä

Been struggling but found a way

Been struggling to get a on the property ladder for a while then we saw wayhome. And no like any process it hasn’t always been plain sailing. But any time there has been an issue so far we have emailed Jason who has sorted it straight away for us. We have now had an offer accepted on a beautiful house and the solicitors are starting to do their work. Fingers crossed in a couple of months all should be signed and we can move in.

20. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Emma, we're so pleased that we could give you another route into homeownership and that you've found a home you love. 🏡🎉

Thank you for leaving your review, Jason will be over the moon with your feedback!

Saanut 5/5 tähteä

Buying a Home with Wayhome

A new way of buying a home made me sceptical from the off, but, once you understand just how it works and how Wayhome can help you get on the property ladder and secure a new home within your means, then this takes away nearly all the stress of home buying. You’ve still got to go and view but once you’ve found your dream home the team make the process so easy. Thank you Wayhome

17. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Alex, thanks for your review and we're so pleased that you've found a home you love. 🏡🎉

Saanut 3/5 tähteä

It’s been a long hard journey getting a…

It’s been a long hard journey getting a house, especially as we can’t afford the traditional mortgage route. Wayhome is making it feel possible to get us on the ladder with an even better house, which hopefully we’ll get to move into soon. Nadia is the best, nothing is too much trouble, she’s been so sympathetic when things have gone wrong and tries her best to help us, especially with the current economy issues. Wayhome have a lot of growing to do, but it has massive potential. Sometimes it’s hard, but you’ve just got to be resilient and find the right person to help.

17. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Skye, we really appreciate the review and we're so pleased that we could give you another route into homeownership. 🏡

Nadia was also really grateful for the special mention 🙂

Saanut 5/5 tähteä

My experience with wayhome has been…

My experience with wayhome has been great with a dedicated staff on board to help all through the way buying a property,am in the process of buying one but all point to a very positive end am so sur of that, thank you for all your help through all stage.

17. marraskuuta 2022
Oma-aloitteinen arvostelu
Wayhome-logo

Vastaus yritykseltä Wayhome

Hi Tunde, thanks so much for the review! 🙌

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