Shout out to Esther at Wave for making my purchase of the Recon 3.0 SUP much easier today! I wished you guys would deliver directly to Cyprus, nevertheless I managed to find some willing forwarders. I... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Firstly - their customer service is amazing. Even on an Easter bank holiday, Antria was super responsive and helpful. Second - delivery - I was stunned that the delivery came the next day! I've... Näytä lisää
Yritys on vastannut
Updated review as the wave team were great at resolving our issue, new board was sent out almost immediately and arrived the next day, and after using it yesterday seems to be great. Really stable and... Näytä lisää
Yritys on vastannut
I ordered a kayak from Wave and when it arrived there was a fin missing. I contacted Wave and they got straight back to me, after I gave them my order number Sophie was able to get the fin sent out t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Wavesupboards
Yrityksen kirjoittama
Wave offers a wide range of premium stand-up inflatable paddleboards (SUPs) and kayaks for every adventure.
SHOP NOW
WaveSupBoards.com provides a curated selection of stand-up paddleboards, designed to cater to all levels of paddlers, from beginners to professionals.
Explore our popular models:
- Cruiser SUP Range – Perfect for leisurely paddling and recreational use.
- Tourer SUP Range – Designed for long-distance paddling and enhanced performance.
- Woody SUP Range – Beautifully crafted boards with a wooden finish for style and functionality.
- Pro SUP Range – High-performance boards for serious paddlers and competitors.
Additionally, we offer a selection of versatile kayaks:
- Kayak Range – Lightweight and durable kayaks for any water conditions.
At WaveSupBoards.com, we are committed to providing quality products, outstanding customer service, and fast shipping. Our boards are built with eco-friendly materials to ensure sustainability while delivering superior performance on the water.
Whether you’re exploring a calm lake or paddling out on the ocean, our SUPs and kayaks will enhance your experience and help you create lasting memories on the water.
SHOP NOW
Yhteystiedot
9-10 Charlotte Square , NE1 4XF, Newcastle Upon Tyne, Yhdistynyt kuningaskunta
- 441138683726
- customercare@wavegobal.com
- wavesupboards.com
4,5
Erinomainen
1 t. arvostelua
On vastannut 90 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Antria was extremely helpful
Antria was extremely helpful when there was an error with my order. Despite the transition between customer support systems and my support notes going missing, Antria was great at resolving the issue and ordering the replacement item.
Thank you
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your wonderful 5-star review! We’re really pleased to hear that Antria was able to step in and help resolve the issue with your order so smoothly.
It’s great to know she got everything sorted for you and arranged the replacement item quickly, especially during a tricky transition period. We’ll be sure to pass your kind words on to her.
We truly appreciate you taking the time to share your experience with us.
Antria has been absolutely amazing and…
Antria has been absolutely amazing and so helpful, nothing was too much and I'm so so pleased with the service i received. thanks so much Antria :) x
4. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re absolutely delighted to hear that Antria was so helpful and made your experience such a positive one.
It’s great to know you felt so well looked after and that everything was handled with care. We’ll be sure to pass your kind words on to her—they’ll mean a lot.
We really appreciate you taking the time to share your feedback with us.
Great product.
17. helmikuuta 2026
Vastaus yritykseltä Wavesupboards
Thank you so much for your 5-star review! We’re really pleased to hear you’re happy with the product.
We truly appreciate you taking the time to share your feedback with us.
Highly recommend: quality, value, green creds and support
Really like these guys for three reasons:
1. When I had an enquiry about my first board, their response was clear and swift.
2. When I ordered my second board, I was blown away by the packaging. Plenty of companies , especially in the outdoor sector, talk about their green creds, but Wave seem to genuinely go out of their way to walk the talk (or board the board). Every single component was packaged in recyclable paper-based packaging. I’m a cynical old bugger, and must say I was mightily impressed!
3. And thirdly, price. Wave operate at the ‘budget’ end of the SUP board scale, so delivering a good quality product at this price deserves recognition.
8. lokakuuta 2025
Vastaus yritykseltä Wavesupboards
Thank you so much for your fantastic 5-star review! We’re absolutely delighted to hear your experience has been so positive across quality, value, and support.
It’s great to know our team were able to respond quickly and clearly to your enquiry, and we’re especially pleased that the packaging and sustainability efforts stood out to you—that’s something we care deeply about, so your feedback means a lot.
We really appreciate you taking the time to share such thoughtful comments and your recommendation.
Excellent Experience - Twice
I've bought two the same dog costs and both times it's been a great experience buying from here! Quick delivery and never had any issues!
It's a lovely quality coat that fits him really nicely and he's comfortable in, plus it really does keep the rain out!
28. tammikuuta 2026
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re really pleased to hear you’ve had such a great experience both times you’ve ordered from us.
It’s great to know your dog coats arrived quickly and that you’re happy with the quality, fit, and how well they keep the rain out—that’s exactly what we love to hear!
We truly appreciate you taking the time to share your feedback and your continued support.
Wave Global customer support
Purchased a Kayak from Wave Global, delivery was on schedule product quality is great, unfortunately I had a slight issue with one component, after emailing to inform of the issue my request was handled in a speedy and professional manor.
I would like to thank Sophie for her help, her customer support was excellent
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your wonderful 5-star review! We’re really pleased to hear your kayak arrived on schedule and that you’re happy with the quality of the product.
It’s great to know that Sophie was able to assist you quickly and professionally with the issue you experienced—she’ll be delighted to hear your kind words.
We truly appreciate you taking the time to share your experience with us.
Exceptional boards and great customer service
Exceptional boards. Love my Wave Pro 2.0. Best board I’ve owned. Recently had an issue with my paddle that was resolved instantly and a replacement sent out. Couldn’t ask for better service and for the price these boards are the best out there. Fair better and lighter than my Gladiator Pro which was twice the price.
27. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your fantastic 5-star review! We’re really pleased to hear you’re loving your Wave Pro 2.0 and that it’s the best board you’ve owned—that’s amazing to hear.
It’s great to know our team was able to resolve your paddle issue quickly and get a replacement sent out straight away. We’re also delighted you’re happy with the performance and value compared to other boards you’ve used.
We truly appreciate you taking the time to share your experience with us.
Ordered a kayak which was delivered…
Ordered a kayak which was delivered quickly. Unfortunately, the backpack was missing but customer services were great and got one sent out to me within a few days. The Kayak itself is great value for money, especially at the sale price I got it for, and is of far better quality than those costing much, much more
1. helmikuuta 2026
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re really pleased to hear your kayak arrived quickly and that our customer service team was able to sort out the missing backpack for you within a few days.
It’s great to know you’re happy with the kayak and that you found it to be great value for money—especially at the sale price.
We really appreciate you taking the time to share your experience with us.
Awful support service
Under dimensions the Website states Trailblazer is 426 x 24 x 36 cm, this is clearly wrong, so I contacted support for clarification of actual size, several emails later I feel that they have no interest in correcting there details. Was very interested in buying as soon as possible, now I think I will take my business elsewhere.
Doesn’t bode well for any issues or warranty questions.
They responded instantly to trustpilot review but still haven’t told me the size
9. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Hi Jon,
Thank you for your review,
I am sorry to hear this, Please can I request your email address? I have sent a private request through here, I'd like to discuss this with you and put it right.
Kind regards
David
Christmas gift
Christmas gift for my daughter. Can't fault customer service or delivery process. Well packaged, looks excellent quality. Had a trial inflation indoors, waiting for spring before the adventures begin.
29. joulukuuta 2025
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re really pleased to hear your order was well packaged, arrived smoothly, and that you’re happy with the quality.
It’s great to know everything has gone so well from delivery through to your trial setup, and how exciting that you’re getting ready for spring adventures!
We really appreciate you taking the time to share your experience with us.
The customer service was excellent
The customer service was excellent. From giving advice as to which SUP was best suited to me, down to sorting and amending my order when I ordered the wrong board..!! Antria was particularly patient with me and kept me informed at all times :) Thank you
2. helmikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re really pleased to hear you had such a positive experience with our customer service and that you received helpful guidance in choosing the right SUP for you.
It’s great to know your order was quickly amended and that everything was kept clear and smooth throughout. We’re especially glad to hear Antria was so patient and kept you well informed—she’ll really appreciate your kind words.
We truly appreciate you taking the time to share your experience with us.
Vastaus yritykseltä Wavesupboards
Thank you so much for your 5-star review! We’re really pleased to hear you’re happy with the quality and value of your purchase.
We truly appreciate you taking the time to share your feedback with us.
Customer service inadequate
Customer service is practically non-existent. I had a mishap with delivery address and I could not get through to them to rectify it. At the end I had to arrange a pick up from the address I had provided by mistake which cost me money.
Once I did get the SUP delivered to my address, I lost a fin almost straight away. Since then I am watching their website but the replacement fin I need has been 'SOLD OUT' for some 9 months now. I tries to contact the customer services a few times but they never got back to me.
16. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your 5-star review! We’re really pleased to hear your order arrived quickly.
We truly appreciate you taking the time to share your feedback with us.
It was my first time ordering the sup…
It was my first time ordering the sup board. I selected the wrong size. Tried to stop the order, was too late. For returns there is a requirement to pay shipping back. Decided to keep the board. Struggling with it.
29. marraskuuta 2025
Superb service when wanted to change an item
Ordered a late present for Christmas and it arrived in time. Unfortunately I had overestimated the size and wanted to change the item just after Christmas. Dealt with Antria, via email, and the new item was sent to me and again arrived very promptly with no issues at all. Superb service.
29. joulukuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your lovely 5-star review! We’re really pleased to hear everything arrived in time and that our team was able to help you quickly with the item change after Christmas.
It’s great to know the new item arrived promptly and that the whole process felt smooth and well supported—especially with Antria’s help.
We truly appreciate you taking the time to share your experience with us.
Antria was super helpful with a return
Antria was super helpful with a return. Prompt, very clear instructions and helpful.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Antria was super helpful with a return
Antria was super helpful with a return. Prompt, very clear instructions and helpful.
SUP Cruiser-Amazing value and amazing customer service!
Upon receiving my new SUP Cruiser I inflated it to check it all out and noticed a raised area underneath by the fin. I contacted their support team on New Year’s Day and by 10am the next day Esther had already replied, reassuring me that it’s the result of the downward pressure from where you first inflate, causing that area to pop out slightly- nothing to worry about. I’m so looking forward to go on adventures on my new SUP! Such a brilliant piece of kit for the price.
2. tammikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Wavesupboards
Thank you so much for your fantastic 5-star review! We’re really pleased to hear you’re happy with your new SUP Cruiser and that Esther was able to respond quickly and put your mind at ease.
It’s great to know you’re excited to get out on the water and start your adventures—that’s exactly what it’s all about! We really appreciate you taking the time to share your experience with us.
Christmas present SUP for my partner
For Christmas,I bought my partner a SUP for herself, instead of sharing my Woody.
She’s over the moon…
My woody is brilliant, looking great and superbly made and I would recommend anyone to buy a WAVE SUP as the quality is superb !….
12. joulukuuta 2025
Vastaus yritykseltä Wavesupboards
Thank you so much for your wonderful 5-star review! We’re really pleased to hear your partner is over the moon with her new SUP and that you’re both enjoying the quality and design of your Wave boards.
It’s great to know your experience has been so positive and that you’d recommend us so highly—that really means a lot.
We truly appreciate you taking the time to share your feedback.
Great quality product
Great quality product at an amazing price point. Fast delivery too. Can’t wait to use it.
10. joulukuuta 2025
Vastaus yritykseltä Wavesupboards
Thank you so much for your 5-star review! We’re really pleased to hear you’re happy with the quality and value of your purchase, and that delivery was quick too.
We hope you have an amazing time using it, and we really appreciate you taking the time to share your feedback with us.
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