Watson Woodhouse Solicitors Arvostelua 

As first time buyers of a property we needed support and advice but unfortunately we only seemed to hear from Watson Woodhouse Middlesbrough when a signature was required. The department in question rarely answered the phone and tended to have an out of office on their e-mail. Expected a lot more for the four figure sum that we paid them. Had to chase to see if they had received my land search fee and more worryingly the deposit for the house as we heard nothing after transferring these to them. Discovered a host of problems with the property after moving in that should have been flagged up prior to our purchase but again Watson Woodhouse are not in our corner on this. Cheapest in the area apparently and you can see why.

Alisha was prompt at responding to emails when necessary and was very proactive. Would recommend WW and would definitely use them again the future.

Honestly the Middlesbrough branch, I’ve never met a more unprofessional and un organised firm, the receptions as stated below should be working in a kebab shop not a law firm, so rude and unprofessional.
Lack of communication , making situations worse , and prolonging situations that don’t need to be.

The are very reliable company to deal with.

Excellent service. With a shout out to Alisha Stevenson who I found to be professional with fast aND clear emails and advice. I would 100% use Alisha and WW again cannot thank them enough.

Extremely disappointed with the firm in Middlesbrough. They are incredibly slow and lack professionalism. There is no sense of responsibility in handling cases, and communication is almost non-existent. I would not recommend them at all.

I enquired about representation against alleged speeding charge. I told him I have evidence that I wasn't there and he told me to accept the charge.

Katie Gibson at your stockton branch is phenomenal at her job. It was a pleasure having her as our point of contact. Always happy to help, always one step ahead and really easy to get a hold of or response through email. An asset to the team.

Experienced solicitors and very professional with what they know about my case and helped me throughout the whole process

I talked to Lucy who handled my case over a possession order, she was extremely helpful and full of knowledge and information and that made me feel more confident in handling the situation going forward.
I can’t say enough how excellent my case was handled! I’m very happy and and I would 100% recommend!

All great agents professional advice

I bought my Birmingham leasehold apartment and then sold it six years later and found Adam, Richard, Julie and Paula to be exceptional. I have no hesitation in recommending them for conveyancing. Richard & Julie - thanks for your patience and understanding too.

Disgusting useless and makes any excuse not to help- don’t waste your time! Do not take their advice they promise to help but then later they will not help

I had a car crash about 7/8 years ago. A company called Slater & Gordon took my claim on, I was offered a payout which I accepted and they wrote back to me saying that I should not accept as the claim was worth a lot more than I had accepted. So on their advice I said that I would go with their advice. Within two weeks I had received an email saying that the claim had now fell through due to them not filing the correct paperwork in time, and I should seek advice from another solicitor which brought me in contact with Watson Woodhouse. I spoke to one of their solicitors Mr Henderson and he took my case on. He has now brought my claim against Slater & Gordon to a close and I’m extremely happy with the offer I received. This is down to Mr Henderson and his hard work. I would recommend Watson Woodhouse to anyone needing a solicitor, especially Mr Henderson.

I've been dealing with Watson Woodhouse for the past several months, and I have to honestly say, their client care is excellent. Their staff are friendly, knowledgeable, and incredibly supportive, and I was very surprised to see a small number of negative reviews on here. Don't be put off by them - they certainly don't reflect my own experience, which has been absolutely first-class.

The solicitor completely failed to represent me and act on my behalf re the Police continuing to lie, suppress evidence and withhold information in relation to historic childhood abuse that was suffered by me - as well doing exactly the same concerning evidence of continued Police efforts to bully, intimidate and abuse the victim of a very serious crime. I was clearly just being milked for as much Legal Aid money as he could get, with zero thought for the extreme psychological harm and renewed trauma that I suffered as a result of his failures. He even failed to pick up on numerous breaches of the Victims Code by the Police- and on top of that the firm persistently ignored the fact that I was attempting to formally complain. Don't bother. Watson Woodhouse don't care about their clients. They just want to get their hands on as much Legal Aid money as possible for the minimum amount of work. How they harm and damage their clients in the process is immaterial to them; and the more vulnerable those clients are the better from their point of view, because they are easier to exploit. It's as simple as that.
Re your reply: I've told you everything that you need to know.

Just deal with it and leave me alone to try and recover from the damage that you caused by prioritising getting your grubby little mitts on Legal Aid money over client welfare.

And while we're on the subject, allowing your junior solicitors to cut their teeth on vulnerable clients who have suffered , and are suffering, extensive abuse and who are deeply traumatised as a result, is NOT responsible (or ethical) behaviour. People in that situation are not just objects for you to exploit!

I have visited the borough office numerous times in a third party scenario. Every time i have visited it has been a pleasant experience made more so by the wonderful lady on reception wendy! I’ll be leaving my current role shortly so will no longer need to attend, but i wanted to thank wendy for her kindness shown at every visit, youre an absolute asset to watson/woodhouse

Absolute garbage . Sent a email didn’t even get a response .

Literally do nothing

Shocking experience with what’s on Woodhouse they don’t care they just get the money and do a runner

Some sensitive case they took on knowing full well they couldn’t represent me in time claimed legal aid and then took till after I needed advice to clear eligibility totally pointless waste of time

When you speak with admin it like speaking to council estate smack heads only good for licking the envelopes in the post room with attitudes of entitled brats

They claim to have no managers for admin post room or reception to complain about staff customer service and let the staff talk to clients like scum laughing at them belittling them and pass you from pillow to post between staff like a game

And hound you for other peoples bank details if they have the same name make you jump through hoops to prove they ain’t your accounts and blame the legal aid requirements for all bank accounts god forbid you move your money round

We have had a great service from Watson and Woodhouse.
Michelle Turner and Leah Plews were both professional, caring and very supportive throughout a very stressful time.
I would highly recommend them