Waterstone Legal Arvostelua 

I would not advise hiring Waterstone legal.

We are currently dealing with one of their paralegals (Nithi Kumar) in a property transaction and the experience has unfortunately been painful. Emails are written in garbled english that would not pass primary school, which is of course unacceptably unprofessional for anything legal, and progress is generally slow and stumbling without any clear indication that deadlines matter or that care is being taken with vital forms.

For example, we were handed a binding document to sign in which the name of the *client* of Waterstone was written incorrectly AND the price of the transaction was wildly off (!)

Overall, it is clear that Waterstone are happy to hand over important transactions to paralegals with no proper experience. In this regard, they fail in their duty to supervise junior staff, leading to unacceptable delays and confusion.

With a vital deadline, Waterstone are also providing totally unreachable by anyone involved, which is just the icing on the cake. Would you want that sort of service, having hired them?

It should not be up to clients to do the quality control checks for the very firms acting on their behalf, but that is apparently what it takes to get something done properly with Waterstone.

Honey Shakeri has been very supportive and patient throughout my buying and purchasing journey, kept me updated and also really fast on replying on my emails and calls.

She made the journey stressless and I couldn’t be happier with the whole process.

Now sold 4 properties through Waterstone legal. I would use them again without hesitation. Good service at a reasonable price and someone always available to talk to which is fairly uncommon for solicitors.

Waterstone Solicitors is my trusted partner in buying house to live, starting business, buying commercial property, immigration and for any legal solution. Thank you very much for your assistance with affordable fees. You can trust them as I do.

A wonderful job very professional and efficient very happy 😊 customer here thank you so much for the great work!!!

We recently completed a property purchase with the help of Honey at Waterstone Solicitors, and I honestly couldn’t recommend her highly enough.

From start to finish, Honey was professional, efficient, and incredibly supportive throughout the entire process.

Buying a property can be stressful, but she made everything feel smooth and well-managed, keeping us informed at every stage and always responding promptly to any questions we had.

Her attention to detail and proactive approach really stood out, and it gave us complete confidence that everything was being handled properly. Nothing ever felt like too much trouble, and she consistently went above and beyond to ensure things progressed as quickly and smoothly as possible.

Thanks to Honey, the whole experience was far less stressful than we expected, and we’re really grateful for her hard work and dedication.

I would highly recommend Honey and Waterstone Solicitors to anyone looking for a reliable and professional service.

I purchased a flat using the legal services of Waterstone Legal, my contact was Nitesh Rewatkar. I found the whole experience to be quick, smooth and stress free. Nitesh was excellent at keeping in touch, updating me with progress reports via the portal, and easy to get on the phone or by email. The price was very good. Overall a great experience, I would definitely recommend.

As a FTB, I’d heard mixed reviews about delays in the conveyancing process. Honey Shakeri was fantastic, super responsive at all times, & helped the process along to a fast exchange & completion.

I would like to express my sincere thanks to Honey for all the help and support provided throughout my case. From the very beginning, Honey was professional, approachable, and always willing to go the extra mile to ensure everything was handled smoothly.
Communication was excellent at every stage — everything was explained clearly and promptly, which made the whole process much less stressful. Honey showed great attention to detail and a genuine commitment to achieving the best possible outcome.
I truly appreciate the dedication and hard work, and I would highly recommend Honey to anyone looking for a reliable and supportive solicitor.

I cannot recommend Nitesh highly enough. As a first-time buyer, the whole process felt quite daunting at the start, but Nitesh guided me through every step with professionalism, patience, and clear communication.
Everything was handled efficiently and thoroughly, and I always felt reassured that my case was in safe hands. No question was ever too small, and I was kept informed throughout the entire process, which made a huge difference to my confidence and peace of mind.
The service was seamless from start to finish, and I truly couldn’t have asked for anyone better to handle my first property purchase. Thank you for making what could have been a stressful experience feel straightforward and well managed.

Nitti was really amazing since day one. She was fully responsive and helpful explaining all the details in every step made onwards completing the purchase. It was an apartment purchase so lease was involved and even being a little bit more complex she walked us through all the details being available to discuss and answering emails/calls really quick. I am really happy with Waterstone services and specially with Nitti competence and capacity.

I would like to take a moment to express my sincere appreciation for the outstanding service I recently received. From the very beginning, the entire process was handled with professionalism, clarity, and genuine care.

I would especially like to thank Nithi Kumar for her exceptional support and dedication throughout. Her clear communication, patience, and attention to detail truly stood out. She took the time to explain every step of the process, ensuring I always felt informed, confident, and reassured.

What made the experience particularly positive was her responsiveness and willingness to go the extra mile. No question ever felt too small, and every concern was addressed promptly and thoroughly. Her expertise and commitment were evident at every stage, and it made a significant difference in achieving a smooth and successful outcome.

Overall, my experience was exceptionally positive, and I would not hesitate to recommend her services to others. Thank you once again, Nithi, for your hard work, professionalism, and excellent client care.

Our Solicitor Fiza Ahmed
Provided outstanding service during the sale of our property. She was efficient,calm and very knowledgeable and always kept us well informed.Her attention to detail and proactive approach made a big difference and gave us real confidence throughout the process.We would happily recommend her to anyone needing a great conveyancing solicitor
Mr & Mrs Vreko

Our Buying Solicitor Nithi Kumar was absolutely fantastic through our property purchase.She was professional,responsive and incredibly thorough,making the whole process smooth and stress-free. Communication was always clear and timely and we felt fully supported at every stage.we wouldn’t hesitate to recommend her to anyone looking for a reliable and efficient conveyancing solicitor
Mr & Mrs Vreko

We had a fantastic experience with Waterstone Legal during the sale of our home. The entire process was handled professionally and efficiently from start to finish, which made what can often be a stressful time feel smooth and manageable.

A special mention goes to Najiya, who was absolutely excellent throughout. She was always responsive, knowledgeable, and incredibly supportive, keeping us informed at every stage and ensuring everything progressed without delays. Her attention to detail and commitment really stood out.

We are very grateful for the service we received and wouldn’t hesitate to recommend Waterstone Legal to anyone buying or selling a property.

We had a very difficult process with this firm. There was a lot of confusion in regard to who was taking our case. As first time buyers, the lack of clarity and communication made the process extremely stressful.
After our purchase and paying them their fees we started receiving communication from the council chasing a payment the previous owners didn’t do. This is of course not our bill but we’ve been chasing this for over 3 months, calling , sending emails to Waterstones. Incredibly time consuming and they say “they can’t do anything until the sellers respond”. This was their job in the first place and as a company they should be taking responsibility for it.

They used to be good, but then the paralegal i was dealing with left, and then i got someone else (Fiza) and eventually she just ends up being super unresponsive, I have to prompt several times and things are also missed and I end up having to ask several times or check in on stuff.

Additionally it seems that now they're ignoring me, it's been about 2 weeks + and zero responses.

Nitesh Rewatkar has been absolutely fantastic. I would highly recommend. Communication was fluent and frequent. Nitesh always responded quickly and informatively and extremely timely. Thank you so much for your service.