Water Babies - Wales South East Arvostelua 

20
TrustScore 4.5/5 tähteä

4,4

Water Babies Office, CF14 7EF Cardiff, Wales South East, GB


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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing. My daughters confidence in the water, ability to swim & go under water is incr... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

We have been doing water babies for nearly 3 years and absolutely love it! My little girl is such a confident swimmer and I'm really impressed by the safety skills that are taught and we both absol... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic Adele is such a fabulous teacher compassionate warm and welcoming! we have been attending classes now for the last 10 weeks! My little one absolutely loves Tuesday swimming plus the underwat... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I started water babies when my son was only 3 months old. He is now 6 months. He absolutely LOVES it, the class is about water safety skills and swimming skills which is great. Our teacher is a lovely... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Kurssi
  2. Uimaseura

Tietoja yrityksestä Water Babies - Wales South East

Yrityksen kirjoittama

Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.

Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.

Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.

With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.

Enquire today


Yhteystiedot

  • Water Babies Office, CF14 7EF, Cardiff, Wales South East, Yhdistynyt kuningaskunta

  • 01633 278 504

4,4

Erinomainen

TrustScore 4.5/5 tähteä

20 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(20)

915 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

The best baby/toddler lessons

My daughter started with water babies at 6weeks old and is now 20months. Waterbabies structure and teachers are amazing.
My daughters confidence in the water, ability to swim & go under water is incredible. I would recommend to everyone.

16. elokuuta 2026
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We are absolutely delighted to hear about your daughter's wonderful journey with us and her incredible progress in the water. We truly appreciate your kind words about our structure and teachers. Thank you for recommending us!

Water Babies

Saanut 4/5 tähteä

Great skills taught and lots of fun

We have been doing water babies for nearly 3 years and absolutely love it! My little girl is such a confident swimmer and I'm really impressed by the safety skills that are taught and we both absolutely adore Adele. The pool at Etloe is nice, although quite small, now the children are bigger and can kind of swim around independently the space is limited. I have also recently been moved sessions and although the time works well for us, the group was already formed which has left us kind of feeling alone. The changing rooms are far too small for groups of more than 4, again especially since the children are much bigger now. I often find myself going in the men's but then a dad will come in and we have to awkwardly move (which I don't mind doing)

Overall, love our water babies experience and will be sad to stop next year when my little girl goes to school but the facilities part could be improved.

14. kesäkuuta 2026
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We truly appreciate your kind words about our program and Adele. It's wonderful to hear your daughter is such a confident swimmer and that you value the safety skills taught. We acknowledge your concerns regarding the pool size and changing room limitations, especially as the children grow. We also note your feelings about joining an already formed group. Your feedback is invaluable as we continuously strive to improve our facilities and overall experience.

Water Babies

Saanut 4/5 tähteä

Lovely class

Lovely class, my baby loves it. Not given 5 stars due to the policy on changing classes. If you can't make one you have to book a catch up which could be a different pool and a class you have already done.
You can't cancel the lesson and move the cost to the next lesson

26. huhtikuuta 2026
Saanut 5/5 tähteä

I started water babies when my son was…

I started water babies when my son was only 3 months old. He is now 6 months. He absolutely LOVES it, the class is about water safety skills and swimming skills which is great. Our teacher is a lovely lady who is very patient and doesn't push any of the babies if they are upset, just encourages to follow the flow of the group while giving your little one cuddles until they are ready to participate again. This is hands down the best decision I've made as a mother so far.

26. huhtikuuta 2026
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Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your son loves our classes! It's wonderful knowing he's gaining water safety and swimming skills. We appreciate your kind words about our patient instructor and are glad you feel it's the best decision you've made.

Water Babies

Saanut 5/5 tähteä

We love our instructor Ashley and we…

We love our instructor Ashley and we love the pretty swimsuit and we love how kind and patient she is and she’s very helpful

23. maaliskuuta 2026
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that you enjoyed your experience! It's wonderful to know that our instructor was so helpful and kind. Thank you for your positive feedback!

Water Babies

Saanut 5/5 tähteä

Excellent class my son loves it

Excellent class my son loves it and is progressing well.

9. helmikuuta 2026
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your son loves the class! It's great to know he is progressing well. Thank you for your positive feedback.

Water Babies

Saanut 5/5 tähteä

My son has been swimming with water…

My son has been swimming with water babies since he was eight weeks old. He’s now 22 months and he loves the water. His swimming lesson is his favourite activity of the week. The lessons are different every week working on different skills in a fun engaging way. I would highly recommend water babies to anyone.

10. joulukuuta 2025
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your son enjoys his swimming lessons and has developed a love for the water since he was a baby. It's great to know his lessons are a highlight of his week! Thank you for recommending us.

Water Babies

Saanut 5/5 tähteä

I would recommend Waterbabies to…

I would recommend Waterbabies to anyone, without hesitation. My daughter has been having lessons since birth. I have tried other providers, both private and council run, and nothing compares. Waterbabies has excellent teachers, there is clear progression of skills, it’s fun and child friendly, parents can observe/participate and I feel that my child is safe at all times. It is thanks to the early learning that my daughter did as a baby that she is so water confident now. She has always thoroughly enjoyed going to her swimming lessons. This is her only club that she does not ever complain about!

10. marraskuuta 2025
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Vastaus yritykseltä Water Babies - Wales South East

Thank you so much for your lovely words. We are so pleased that she loves her classes and that you do too!

Saanut 5/5 tähteä

Fantastic Adele is such a fabulous…

Fantastic Adele is such a fabulous teacher compassionate warm and welcoming! we have been attending classes now for the last 10 weeks! My little one absolutely loves Tuesday swimming plus the underwater photos shoot which you can book onto at the start of your swim journey just incredible opportunity to capture unforgettable moments! I have actually used mine as this year’s Christmas cards. It’s also helped me so much with water confidence. Thanks again! Holly & Edi. X

1. joulukuuta 2025
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Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that you and your little one are enjoying the classes! It's wonderful that the underwater photos created such special Christmas cards and boosted your water confidence. Thank you for sharing your positive experience with us!

Water Babies

Saanut 5/5 tähteä

My Son is two and he can swim by himself!

My Son is two and we have been going since he was 12weeks old and we love it. Every instructors has been so friendly and always changes up each lesson teaching valuable skills whilst making fun. My son loves to jump in, go underwater to catch the seal and swim by himself to catch that fishy all thanks to the amazing instructor. Plus it’s a great way to meet other parents. Highly recommend

12. lokakuuta 2025
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Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your son enjoys our lessons! It's great to know the instructors' friendly approach and varied lessons, teaching valuable skills in a fun way, have been a positive experience for your family. We appreciate your recommendation!

Water Babies

Saanut 5/5 tähteä

A lovely teacher

A lovely teacher - Adele. Lots of activities to build confidence and enjoyment as well as start to develop key swimming skills. Adele knows her swimmers well and takes everything at their pace allowing them to develop their confidence one step st a time.

5. lokakuuta 2025
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Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your child is building confidence and enjoying the activities. It's great to know the approach to teaching swimming skills is effective and tailored to each swimmer's pace. Thank you for your positive feedback!

Water Babies

Saanut 4/5 tähteä

We have been going swimming with Water…

We have been going swimming with Water babies since our daughter was 12 weeks old. She's now nearly 8 months and we are stopping our Water babies journey, as we signed up for swimming at a local pool instead. Overall, I think the classes are brilliant, you can clearly see the progression from one class to another and it's amazing to see your baby getting more and mote confident in the water. I love the fact that the parents are also involved in the process a lot, such as going under the water with the baby, etc. The songs and swimming props are brilliant, we always had a lot of fun during lessons. Some of the things that can be improved in my opinion are the following:
1. The classes are expensive. Nearly 20 pound a lesson in South Wales is extortionate. I appreciate that renting the pool space and paying wages is expensive, but I wonder if introducing some sort of discounts would make it more appealing for customers to carry on. For example, maybe introducing a discount for those who book classes in bulk? Like book 3 months worth of classes, get so much off. Or, every 10th lesson for free initiative.
2. You have to pay for the classes you don't attend. Again, I understand why that is, however during summer time some people might go away for like 3 weeks at a time, thats potentially missing 3-4 lessons, so essentially paying nearly 80 pounds for nothing! Maybe allowing parents to skip 2 lessons a year for free would be a nice gesture to encourage people to carry on with classes.
3. You have to give 1 months notice if you want to cancel. For me, this one I have the biggest issue with. We pay for lessons in advance, not retrospectively, I think that is a policy you should get rid of, or at least, allow to use catch up sessions until they all run out.

11. syyskuuta 2025
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're glad your daughter gained confidence in the water with us! We appreciate your feedback regarding the class structure, especially the cost, missed lessons, and cancellation policy. We'll consider your suggestions as we strive to improve our services. Thank you for your time.

Water Babies

Saanut 2/5 tähteä

Good classes but know this!

When you start WB the child is placed into a class of similar aged babies. For a variety of reasons, our boy was not able to start at a younger age, so joined a class with similar aged babies of around 18 months. Within 3 weeks he was asked to dunk under the water, which in hindsight was a terrible idea!! This TOTALLY stunted his progress and its been such a long road since...
Scheduling and cancelling has also been an ugly experience. Sometimes you miss classes (sickness, holiday) and while you can notify of expected absence in online portal, the vouchers can't be used unless you've booked for a following month. It's a clumsy interface that needs to be much more user-friendly.
Finally, when we tried to cancel, we were told we needed to give 1 MONTH notice, so we ended up paying over £60 for lessons we didn't (couldn't) use.
----
I would give a star to the amazing other parents who made it easier for me each Sunday (thank you - was a struggle at times)
----
Overall, a really poor experience for us, and I don't want other parents to have to go through it. I hope WB take this feedback onboard.

21. heinäkuuta 2025
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We appreciate you sharing your experience. We're sorry to hear about the challenges your child faced and the difficulties with scheduling, cancellation policies, and the online interface. We value your feedback and will review it to improve our program and policies. We're glad you found support from other parents. We had asked for your reasonings for cancelling the lessons to which you didn't give a response, had we known you were struggling in the class you were attending we would have provided other class options to work with you to gain a more positive experience.

Water Babies

Saanut 5/5 tähteä

Amazing benefits

We love to see our baby grow with confidence. We see that swimming has boosted our bond and trust. Our baby laughs every week and our instructor Jordan is great with parents and babies/toddlers.

27. heinäkuuta 2025
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're so happy to hear that swimming has boosted your baby's confidence and strengthened your bond. We appreciate your kind words and are so glad you are enjoying the classes.

Water Babies

Saanut 5/5 tähteä

We love Water Babies!

We love Water Babies! All the ladies are incredibly patient and knowledgeable. They treat the little ones like family and always put their wellbeing first. They’ll never push a baby into doing skills if they’re not ready or just not up to it on that day.
I have learnt loads and feel confident to take my little one swimming myself.
Thank you!

14. heinäkuuta 2025
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that you and your little one love our classes! It's wonderful to know our team's patience and knowledge created a positive experience, and that you feel confident swimming independently. Thank you for your kind words!

Water Babies

Saanut 5/5 tähteä

Absolutely amazing!

Water Babies is a fantastic team and super friendly, my daughter has been going to their lessons since she was 3 months old and has so much confidence in the water now at 14 months old!
The classes are fun and educational and keep the children engaged!
Definitely would recommend!

17. toukokuuta 2025
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We're happy to hear that your daughter has gained so much confidence in the water through our lessons! It's great to know that you find our classes fun, educational, and engaging. Thank you for recommending us!

Water Babies

Saanut 5/5 tähteä

My son has been swimming with water…

My son has been swimming with water babies since he was eight weeks old. He has just completed the baby classes and got his badge - love this extra touch. The lessons are so engaging for babies with all the songs. He loves the water, is a real water baby and looks forward to his lesson each week. I really enjoy it too! Onto the toddler lessons now. I’d recommend water babies to everyone 5 ⭐️

17. huhtikuuta 2025
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

We are thrilled to hear about your son's positive experience with our classes! It's wonderful to know that he enjoys the water and looks forward to his lessons each week. We are proud to offer engaging and fun classes that help babies develop a love for swimming. We are also happy to hear that you enjoy the classes as well. We wish you and your son all the best in the toddler lessons. Many thanks, Water Babies South Wales

Saanut 5/5 tähteä

Love

Love! We are made to feel so at ease and Jax loves it! Watch a good intro into swimming safety as well!

7. huhtikuuta 2025
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Vastaus yritykseltä Water Babies - Wales South East

We're so happy to hear you and Jax had a positive experience! It's wonderful that you felt at ease and that your child enjoyed their time with us! Many thanks, Water Babies

Saanut 5/5 tähteä

Underwater Photoshoot

We did an underwater photoshoot with our little one last year and the team were fantastic! They were super patient with the little ones and the photos were absolutely stunning! I would highly recommend getting a photoshoot done if you can!

20. heinäkuuta 2024
Oma-aloitteinen arvostelu
Water Babies - Wales South East-logo

Vastaus yritykseltä Water Babies - Wales South East

Thank you so much for your kind words! We're thrilled to hear that you had such a wonderful experience with our team. We strive to create a fun and comfortable environment for families, and we're so happy that your little one enjoyed the photoshoot. We're delighted that you loved the photos.

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