If you miss a lesson, you’re not able to get your refund or the credit count towards your next lesson, you have to book another separate lesson at another time in order not to lose your money. I absol... Näytä lisää
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Sijainti
Vaihda sijaintiaWater Babies Office, TS26 0LJ Hartlepool, Tees Valley & North York Moors, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Jemma has made our water babies experience amazing. The lessons are filled with lots of different fun activities each week and Jemma always has time to help and support everyone. She even makes less c... Näytä lisää
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Niki is brilliant, really friendly and enthusiastic. She adapts each session for each babies ability but is also really reassuring for parents who maybe anxious. My baby has really built her confidenc... Näytä lisää
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Taking my grandson to Water Babies has been such a positive experience. Loraine is a fantastic teacher who makes you feel completely confident in the water with your little one. Henry smiles and laugh... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Water Babies - Tees Valley & North York Moors
Yrityksen kirjoittama
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Yhteystiedot
Water Babies Office, TS26 0LJ, Hartlepool, Tees Valley & North York Moors, Yhdistynyt kuningaskunta
- 01642 711 734
4,0
Hyvä
33 arvostelua
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Terrible service
Terrible service, also ended up paying for a month which I didn’t get the lessons for cause they are sly about cancelling if your away, wouldn’t recommend.
14. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Hi Jerome, I am really sorry you feel this way. Our cancellation policy is explained to each swimmer booking into Water Babies and it is also explained within our T&C which i can see you accepted when creating your parent portal account. I am in the office today should you wish to chat through this. We wish you and your little one well and hope you guys manage to continue your swimming journey. x
Water babies is fantastic
Water babies is fantastic! I have had my eldest son doing it from about 9 months old and started my youngest at 5 months old. My eldest has just graduated and finished his journey with them. The confidence he gained from water babies was great! He went through “water wobbles” and without water babies I don’t think he would have had the confidence in himself to keep going. His teachers were so good with him and found loads of ways to make him have fun so that he would no longer be scared. My 4 year old can now swim unaided and loves the water! My baby is still in his journey, he is now 1 year old and will kick his legs and do his best “tiger arms” in the water. We love the bonding time that water babies gives us too.
9. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
What a gorgeous read! We are so pleased you joined us here at Water Babies as it sounds like you love it just as much as we do. It really is the best experience bonding with your little one all whilst they are learning to swim. Thank you for taking the time to share and leave your feedback x
Highly recommend
Started swim babies when my daughter turned 2 months and we both love it! Kim our instructor is fantastic and reassuring every week making us both confident and comfortable with being in and under the water!
7. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you for taking time to share your experience with us. 5 stars is amazing and it sounds like you guys are having so much fun whilst learning all your swimming skills. Kim is amazing isn't she! I will be sure to pass on your lovely words to her x
Great sessions
The sessions are excellent and my little one enjoyes them so much you can see his water confidence grown as each week passes, Olivia is an excellent instructor.
28. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you for taking time to let us know how much you are loving your Water Babies journey. It really is amazing watching your little one progress throughout their swimming journey isn't it. I will be sure to pass on your lovely words to Olivia.
We started waterbabies at 11 weeks old…
We started waterbabies at 11 weeks old and it has been the best experience. Jo is amazing and so personal, every lesson is enjoyable and has developed our daughters swimming and confidence in water to an amazing level and she understands the importance of safety and using her skills which is great for a nearly 3 year old!
Our daughter looks forward to her weekly lesson and overall experience has been fantastic!
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Awwww Rebecca what a beautiful read - thank you so much! It really is amazing how much little ones develop in the water isn't it. Jo is amazing and i will be sure to pass on your lovely words. See you back in the pool real soon x
Just amazing!
Natalie is just absolutely incredible! I can't believe how much she has helped Millie to grow in confidence and she genuinely spends her whole lessons smiling away every week. She has learnt so much in such a short space of time and I can't wait to continue her lessons.
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you so much for sharing your Water Babies experience with us. It really does amaze you at how much little ones learn and pick up in such a short space of time. I will be sure to pass on your lovely words with Natalie. x
Underwater photo shoot
We attended an underwater photo shoot with our oldest son in October . It was a great experience and we have some amazing photos which we can treasure. We have booked another photoshoot for our 4 month old baby and are really excited to see the pictures.
19. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you for taking time to share your experience. Underwater shoots are just amazing aren't they. You now have that moment to treasure forever. We will see you real soon at our next shoot x
"Cancel, cancel, cancel", water babies motto
Disappointed beyond belief at the service of this company.
We entrusted water babies to provide a consistent service and teach our little boy one of the most valuable life lessons.
The reality was far from the high cost of the lessons.
We have had 8 lessons cancelled since 22nd December, eight!
This has resulted in the consistency aspect being thrown out of the window.
The only saving grace about this company was our instructor, Hannah, who our son absolutely adored.
8 cancelled lessons on and water babies finally decided to explore alternative classes for our boy, but would not provide us with the same instructor and as such, we have had to remove our boy from water babies and go elsewhere.
Absolutely appalled.
Edit following their response, to make it crystal clear, NO alternative arrangements were offered until after the 8th cancelled lesson. Further, very little communication was provided re cancellations, including 2 occasions where we arrived at the venue to no lesson with no prior notice.
29. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you for your feedback. We understand your disappointment and frustration with the recent cancellations. We strive to provide a consistent and reliable service, and it's clear that we fell short of your expectations. The cancellations have been out of our hands and we are very disappointed that the venue have not rectified the issues with the chemical balances. The safety of our customers is our utmost priority, and we cannot allow a lesson to go ahead when we find these issues. We have communicated all the issues to affected customers on a regular basis and offered alternative classes and venues. We sincerely apologise for the disruption to your son's swimming lessons and the inconvenience it caused.
We appreciate your kind words about Hannah, we're glad your son enjoyed her instruction, and we regret that we couldn't accommodate your request for alternative classes with her. Please be assured all our instructors are wonderful people and all qualified to the same high standards. We are sorry you have chosen to leave but hope your little one continues to love the water wherever he has lessons.
Love it
Our teacher is so lovely and friendly, and really makes our lessons enjoyable. I can already see how much my son has come on, and how confident he is getting in the water - it's also been a fantastic way for us to bond even more.
24. maaliskuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you very much for taking the time to share with us your Water Babies journey and experience. Being in the water with your little one learning new skills is something indescribable. It sounds like you guys really are loving your lessons. Water Babies x
Absolutely amazing
Absolutely amazing.
Love bringing my son swimming with waterbabies, he is learning so much and enjoys it. Teachers are great, patient, knowledgeable and fun. He recently had an underwater photo shoot and thr whole experience was fantastic.
We love coming to waterbabies. It gives my son life skills that's fun to learn.
24. maaliskuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you very much for taking time to share your experience. Sounds like you both love your Water Babies lessons which is always wonderful to hear. x
5 Stars for waterbabies
My little boy loves waterbabies! He was only 9weeks old when he started and has never cried in a session! As soon as I get him out to the poolside ready for our session he just ends up staring at the water with anticipation of getting in. He just loves it, our teacher Nikki is amazing and is so caring and welcoming, she does a fab job at teaching my baby. Plus we love the pioneering care centre hydrotherapy pool, it's so warm and I really think that helps with how much baby T loves the swimming pool.
24. maaliskuuta 2025
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
What a lovely review to read. Thank you for taking time to share your experience and what lovely words about Nikki. She is fab isn't she! x
Excellent experience
Excellent experience from waterbabies with every activity carefully considered to help babies develop confidence in the water
23. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Tees Valley & North York Moors
Thank you very much for taking time to share your experience. 5 stars is amazing and shows what an epic swimming journey you guys are on. I will be sure to pass on your lovely comments to the team. Have fun swimming! Water Babies x
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