We absolutely love our Water Babies swimming lessons! 💦 My daughter wasn’t too sure during the first couple of weeks, but now she absolutely loves it and looks forward to her lessons. It’s been ama... Näytä lisää
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Great teachers and support staff. Super fun classes, confident building and life skill! Couldn’t recommend highly enough.
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Really fun lessons where you can see your little one develop skills each lesson. The office staff are very helpful with lessons changes. Chelsie is an amazing instructor! Looses a star solely bas... Näytä lisää
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We love waterbabies! We started when our little one was just 8 weeks old. He absolutely adores water, and has always had fantastic body strength which we are sure must be in part due to swimming. H... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Water Babies - Bristol & Bath
Yrityksen kirjoittama
Our vision is a world where the physical and emotional development of every child is fully supported and nurtured from birth.
Our premium baby swimming classes are taught by the highest trained baby swimming teachers in the world.
Water Babies takes little ones on a journey of aquatic discovery, teaching core aquatic skills, water safety, and swimming strokes, igniting their imagination as they learn.
With lessons available across the UK, Water Babies welcomes babies from birth to five years old to learn a skill for life.
Yhteystiedot
Water Babies Office, SN15 5PS, Chippenham, Bristol, Yhdistynyt kuningaskunta
- 0117 946 6919
4,6
Erinomainen
66 arvostelua
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Fantastic class ran by Charlene
Fantastic class ran by Charlene. Been attending lessons since my little girl was 9 months old and it's really helped both of us build our water confidence
10. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Bristol & Bath
So glad to hear you've been enjoying our classes. Charlene is a fantastic teacher and delivers our program with passion.
Good lessons but poor organisation
While I can't say anything negaticmve about the classes, which are engaging and led by well prepared teachers, ai am not satisfied with the organisation. I have attended two different pools. In neither of them there is a bin for nappies. In one of the two ypu are not allowed to bring a pushchair. On top of that you have to pay two month in advance and give 2month notice, which is a lot of money and not rwalistic with toddlers. You cannot get a regund if you need to miss a lesson, ypu can only get a replacement lesson, but they always run at places/time that are unlikely to work, so i ended up throwing away a lot of money.
23. marraskuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
Hi. Thanks for your review.
I'm glad you enjoyed your classes with us, this is our top priority, it's what we do.
Regarding the amenities, while some of the facilities we hire don't have a full suite of amenities available to clients because they're not spcifically designed for baby and toddler swimming, we do try to give you as much information as possible about the venues in advance so you can come prepared.
It's not practical to refund people who don't attend because we still have the cost of putting on your class. To help with this, we implemented the catch-up facility as a goodwill gesture to help people when they can't attend lessons. Of course, it's not guaranteed that we'll have a suitable class available for your specific needs, but everything we do have available is searchable and bookable through the online catch-up portal at your own convenience. Better still, catch-up tokens last for months, so you don't have to try and squeeze in the alternative class straight away.
Thank you for highlighting that you weren't aware of these points that have caused you frustration. We will review our process to see if we can make improvements.
Incredible experience for me and my little one
Incredible experience for me and my little one. Poppy our instructor is fantastic and really encouraging. The lessons are very well planned and full of great activities which have helped my daughter’s confidence and skill in the water. Highly recommend
23. marraskuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We're happy to hear that you and your little one had such an incredible experience! It's great to know the lessons have boosted your daughter's confidence and skills.
Thank you for recommending us.
Water Babies
Great lessons
Great lessons focussed at really teaching the little ones to swim whilst making it fun and play based. Jackie is fab and has always got a big smile on her face. She’s patient and isn’t phased by my little one having bad days- she’s consistent and kind throughout. I can really see him improving in water confidence after only a couple of months of lessons
16. marraskuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We're happy to hear that your little one is improving and gaining water confidence! It's great to know that our teachers' consistency and kindness are appreciated. Thank you for your positive feedback.
Water Babies
Vastaus yritykseltä Water Babies - Bristol & Bath
Please accept our sincerest apologies for your experience.
We are truly sorry that you felt our prices were too high and, more importantly, that a member of our staff was rude to you during what was already a stressful moment with your baby.
We have already started an investigation internally with our team. Client satisfaction is a top priority for our team and we have clearly not hit that mark for you.
We value your feedback on pricing and continually review our offerings to ensure we provide the best value. However, the service failure is our immediate priority.
We would appreciate the opportunity to discuss this with you privately and make things right.
Water babies
We absolutely love our water babies lessons! Our son has been going to water babies for over a year now and his confidence in the water has grown hugely. Would definitely recommend.
27. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Water Babies - Bristol & Bath
It's great to hear that your son's confidence has grown so much through our lessons! It's wonderful to know you love Water Babies, and we appreciate your recommendation.
Water Babies
Fantastic experience
I cannot thank Jackie at Church Farm enough for the confidence she has built in our daughter's swimming over the last 4 months. She is a like a different toddler in the pool now! The pool there is lovely and warm, and cannot fault the Waterbabies area team.
6. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
That's lovely feedback, thank you for sharing. Jackie is a fantastic teacher, and we love the Church Farm pool too.
Building confidence in the water …
When Oakley was upset about going underwater, Charleen adapted his lesson, without disturbing the other children in his session, to suit him. He has built up confidence now in the water and is happier going underwater! A Fanta way to help him into his swimming experience!
20. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
That's lovely to hear. Thank you for taking the time to share your experience. It's very important to us that lessons are taken at each adult and little one's individual pace in order to build confidence, safety and skills in the water.
If you need a gentle approach with your…
If you need a gentle approach with your baby, then Water Babies is not for you.
I made that mistake as a first time mum and believed the instructors knew best. I carried on for 6 months and now my poor baby is traumatised by Water, we can't even say the word association for dunking the Babies without my baby getting hysterical.
I've joined a different company now and my baby loves it, no dunking, no pressure, as it's a child led company.
27. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We appreciate you sharing your experience. We're sorry to hear that you didn't get on well in the lessons. The words associated with getting ready to go under water are for your little one to let you know if they don't want to go under. In the instance that they are giving that signal, we don't take them under. I'm very sorry you didn't realise the importance of this method, it gives little ones total control over letting their adult know when not to take them under. I will look into this further because it should have been made clear to you from the outset. It's also possible that your little one has started going through what we call 'the wobbles', which is totally normal and happens around the same time as separation anxiety. In this case, you may find your little one develops the same issues with the new provider. Perserverance is the key in this case as it's not directly a reaction to swimming.
Water Babies
Wonderful WaterBabies
My children love their weekly lessons - my daughter has attended since she was 4 months old (now 5 years old) and her brother is now following!
They are both so confident in the water and each lesson, have lots of fun safely whilst learning to swim. Above all, they love their wonderful teachers!
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
Well done, you. Before working for Water Babies. I took my daughter from birth to 5 years as well. Sadly, I didn't have that option for her older brothers and sister, and the positive impact it's had on her life is so obvious, I wouldn't hesitate to take her older siblings if I could take that time again. The effort you've made for your children is fantastic. I'm delighted to read your review, and hope you love your time in the pool too. I certainly did.
Fantastic teacher Jackie in 3 years I…
Fantastic teacher Jackie in 3 years I only remember 2 occasions when she wasn’t able to make the lesson so our grandson always knew who he was having teach. Admin team also friendly and always returned emails quickly.
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
Thank you for sharing your grandson's experience! Your dedication to his lessons will build upon this valuable life skill. It's great to know that consistency in teaching and our admin team's responsiveness were appreciated. Thanks for your feedback.
Water Babies
My favorite thing to do with my…
My favorite thing to do with my daughter every week and Kim is just amazing ❤️
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We're glad you and your daughter enjoy your time with us each week. It's wonderful to hear that the teacher has made your experience amazing. A lot of time and effort goes into training to be a Water Babies teacher from both the teachers themselves and from Water Babies, so it's safe to say that we're proud of our teachers.
Water Babies
Great seimming lesson and Charlene is really great with the kids
Charlene is really great with the kids. She's so fun, kind and bubbly. Super explanatory of what each kid at different confident levels can do. It is very child led. Sad to be leaving due to starting school and no spaces available nearby - just shows how popular the classes are!
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
Thank you for taking the time to share your review. Charlene is a great teacher and delivers the Water Babies program expertly. Sorry to hear you've not been able to find a space that works for you, we will be adding more spaces where and when we can, so I hope something comes up for you in the near future.
Water Babies
Really fun lessons where you can see…
Really fun lessons where you can see your little one develop skills each lesson.
The office staff are very helpful with lessons changes. Chelsie is an amazing instructor!
Looses a star solely based on price. I am aware it's the going rate across alot of baby swims but when maternity pay is rubbish, £20odd a swim is alot, especially when lots of classes are missed with baby being ill. The catch up tokens are a good idea to resolve this, but limited local catch up options.
Overall very positive experience.
17. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We're glad you enjoyed the lessons and found the staff helpful. We pride ourselves on the quality of our lessons.
Our catch-up facility is there to help with missed classes, but of course is space and availability-dependent. We totally understand your comment regarding price. Unfortunately, pools are very costly to run, and this is the primary reason lessons are expensive compared to other activities,s but we firmly believe it's worth it for the life skills little ones learn.
Water Babies
Waterbabies are an absolutely amazing…
Waterbabies are an absolutely amazing company, the teachers are knowledgeable , friendly and brilliant with Kids. There is a key focus on safety but every lesson is always fun! The songs will stick in your head forever though! Jackie and Charlene in particular are just wonderful. I think everyone should choose Waterbabies to teach their children this incredibly important life skill.
6. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
We're happy to hear that you and your children have such a wonderful time with us. It's great to know our team's knowledge and focus on safety create fun lessons. We appreciate you recommending us to teach such an important skill!
Water Babies
Highly recommend water babies
Our instructor Kim makes every week a great experience for us and our daughter. The lessons are both fun whilst creating important skills and confidence in the water.
6. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
That's lovely to hear. Kim is a fabulous teacher. Thank you for taking the time to share your experience and love for our classes.
Friendly and Safe
A lovely class. My daughter started lessons at 7 weeks old and has always enjoyed them. Never any tears. Very knowledgable instructors. Our teacher knew all about baby development and took extra care with my daughter as she was so young. Would highly recommend.
6. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
So glad you can feel the knowledge, experience and passion from our teachers, we're the only swim school that can achieve the Swim England level 3 award. That extra investment in our teachers means they can pass on so much more through our progressive program to our wonderful clients.
Abi is a fantastic instructor who…
Abi is a fantastic instructor who clearly loves her job. She is kind caring and makes every lesson fun
6. heinäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
Thank you for taking the time to comment. Abi is a fantastic teacher and delivers our progressive programme with Water Babies passion.
Water Babies
Very friendly and our son has taken to…
Very friendly and our son has taken to it well. Fun and engaging
22. kesäkuuta 2025
Vastaus yritykseltä Water Babies - Bristol & Bath
So glad you're enjoying the experience. Thank you for your feedback; it means a lot to us :-)
Water Babies
Vastaus yritykseltä Water Babies - Bristol & Bath
We're so glad to hear that you had a positive experience. Jackie is a fantastic and supportive teacher.
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