Don’t buy Blessington watches !! You’re lucky if they’ll exchange it let alone refund your money as everyone else does . Stupid butterfly clasp and band that is absolutely MASSIVE , can’t see the dial... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The band on the watch lasted four wears ( six weeks) before it broke. They claim their guarantee doesn’t cover broken watch bands and won’t replace it. Now any normal company would have immediately... Näytä lisää
Yritys on vastannut
I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's n... Näytä lisää
Yritys on vastannut
Ordered on the 5th June, websites states 5-10 days to receive order- I STILL DONT HAVE IT. Emailed company they said it would be here before the weekend, that also didn’t happen. This was suppose to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yhteystiedot
1,9
Välttävä
94 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 33 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
10/10 experience
10/10 experience. I was skeptical at first but their customer service made me feel better and when I received my watch on time I was extremely impressed with the quality and everything!
2. heinäkuuta 2023
Very quick delivery on my orders
Very quick delivery on my orders. Items as described with good quality. Highly recommend to purchase from watches of australia!
3. heinäkuuta 2023
Reliable service
Clear communication, item as described and though sent from an international warehouse; prompt delivery and updates on shipping status. Good prices on previous season watches. Mine came with factory warranty
12. heinäkuuta 2023
Oma-aloitteinen arvostelu
Had a smooth experience with Watches of…
Had a smooth experience with Watches of Australia and I am glad I purchased with them. They recommended couple of watches for me as a best-seller and I am satisfied with what I ended up ordering.
30. kesäkuuta 2023
MK Mini Parker - Missing Lugs
I had just bought the MK Parker Mini watch for my wife as a present. She opened it today and we noticed that both the side link connectors (lugs) are missing.
I emailed and sent video and photos but didn't receive any response. I also send message via whatsapp but no response. With the two missing link connectors, the band comes off and the watch cannot be worn. I want Watches of Australia to fully refund, replacement watch or provide missing parts asap.
4. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Faisal, I am sorry to hear you had a negative experience. However, few things I would like to clarify:
1) You sent us an email yesterday regarding this issue. We face a huge volume of emails and messages on a daily basis and our response may take longer than expected.
2) We understand your frustration, but we request that you consider the circumstances before posting a negative review based solely on response time.
3) It appears that the spring bars holding the bracelet in place may have broken, which can happen as a safety mechanism when there is pressure on the bracelet. We assure you that the watch itself is not broken, and this is a fixable issue.
4) We recommend taking your watch to the nearest watch repair agent or any reputable watch shop. They will have the necessary tools to replace the spring bars and reattach the bracelet. In most cases, this service may even be provided free of charge or at a minimal cost.
Thank you, Faisal. We would be grateful if you could consider revising your review.
I recently placed an order on Watches…
I recently placed an order on Watches of Australia with the expectation of receiving my items within 2 to 10 days. Unfortunately, my experience has been far from satisfactory. Firstly, after placing the order, I discovered that only half of the products were shipped, and to make matters worse, this portion was coming all the way from the UAE. It has now been stuck in customs review for a month, causing significant delays.
One of the most frustrating aspects of this whole ordeal has been the abysmal customer service provided by Watches of australia. In order to receive even a single reply from them, I have had to send multiple emails, which is extremely inconvenient and time-consuming. It seems that they are not prioritizing their customers' concerns or addressing their issues promptly.
To add to the frustration, the other half of my order has never even been shipped. It's been a month now, and I'm left with half of my order stuck in customs and the other half missing in action. This level of poor service and lack of transparency is unacceptable.
I understand that delays and issues can occur during the shipping process, but the lack of communication and the failure to fulfill the complete order are major letdowns. As a customer, I expect transparency, efficient customer service, and timely delivery, none of which have been met by Watches ofaustralia.
I would strongly advise potential customers to exercise caution when considering placing an order with this website. The hassle, delays, and lack of communication make for an extremely frustrating and disappointing shopping experience. I regret choosing Watches of australia and will be looking for alternatives for my future purchases.
2. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Mohammed, I 100% understand the frustration and we deeply apologize for the inconvenience. I just want to clarify that customs procedures and their associated timelines are beyond our control. While we make every effort to provide accurate delivery estimates, customs processes can sometimes be unpredictable and lead to delays. I understand that this delay has been frustrating for you, and I apologize for any inconvenience caused. However, I promise you that we are in contact with the customs and our logistic provider Aramex to speed up the process so you can receive your package as soon as possible! Please bear with us and we will update you at the earliest. We also recommend that you contact your local Aramex and provide them with the tracking number to clear the shipment.
Again, I am very sorry for the inconvenience and the huge delay.
Thank you,
Salma
Terrible customer service
I ordered a watch 4 day's ago a diesel Mr daddy. The shipping address was incorrect on my google pay so I emailed these guys straight away to advise them of the actual address. I've heard absolutely nothing no response whatsoever that's 6 emails later a message on Facebook and whatsapp and nothing in return. The customer service seems non existent at this company 🙄
4. heinäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Troy, I am so sorry to hear you had a frustrating experience.
We've already updated your shipping address + replied back to your email. Your package has been shipped and you will receive an email from us with the shipping details and tracking link. I hope you can re-edit your review once you receive your package :)
Suspicious!!
I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's name is " The watches men & co." They are offering for a much better price than this company. They are 100% authentic as well. Two websites with the same setup but with different prices operating from New Zealand. Suspicious!! I emailed them and I contacted them for an explanation via WhatsApp but no response that's why I'm reviewing here. Looking for a proper explanation at least here.
18. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Aqeel, The Watches Men & Co. is run by an affiliate of the main distributor. We do not see any issue or reasons to be 'suspicious'.
You just placed your order yesterday and we're currently processing it and ready to be shipped.
If you're frustrated about the $20 difference, we can give it you it as credit for your next purchase.
Thank you and we hope you re-edit your review once you receive your parcel! :)
Unreliable Service
Ordered on the 5th June, websites states 5-10 days to receive order- I STILL DONT HAVE IT. Emailed company they said it would be here before the weekend, that also didn’t happen. This was suppose to be a sentimental gift that’s now past the anniversary date and this watch now has no meaning to me for the purpose i got it for. Unhelpful wouldn’t purchase anything again.
Ps- write your sassy comment back i can’t wait to get a proper response
5. kesäkuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Tianna, I am sorry to hear you had an unpleasant experience. Please note that the transit time is beyond our control, however we've already processed and refunded your order as requested.
We wish you'd give us another shot as it is very unfortunate. We're happy to provide you a store-credit or further discount for future purchases :)
Thank you Tianna.
I would like to thank Eric for the…
I would like to thank Eric for the great support. He helped me answer plenty of my questions before placing the order. I received my package in 5 days and in good condition. 100% recommend.
1. toukokuuta 2023
This is the second watch I have bought…
This is the second watch I have bought from them. The price is fantastic for genuine product and the service was brilliant. Easy to use website and fast, hassle free delivery. I would recommend this to everyone.
31. maaliskuuta 2023
Do not buy fake watches
Do not buy fake watches. You’ll get a letter from customs
10. toukokuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Shrivastav,
We'd like to address your concerns and provide some clarity.
First and foremost, we want to assure you that we do not sell fake watches or any counterfeit products. We are committed to upholding high standards of integrity and legality in all our operations. It seems there may have been a misunderstanding or confusion.
After looking into your review, we thoroughly checked our system and records but couldn't find any information with your name or account. It's possible there was an error or miscommunication regarding your specific situation.
We take such matters seriously. If you believe there has been a mistake or need further assistance, please contact our customer support team. We're dedicated to resolving any outstanding issues promptly.
Regards,
Salma
My first order with Watches of…
My first order with Watches of Australia and won't be the last. I've been looking for the Maserati Sfida everywhere but wasn't able to find it at a decent price till I found it with these guys. Great cost and package arrived in good condition + very quickly. Did not disappoint.
28. maaliskuuta 2023
What a reliable company with excellent…
What a reliable company with excellent customer service and great prices! My order arrived super earlier than expected + my Diesel watch looks amazing! can't wait to wear it and show it off.
8. maaliskuuta 2023
Amazing customer service they handled…
Amazing customer service they handled my issue very well and highly recommend shopping from this website as well as having very nice looking products. 5 Stars
10. huhtikuuta 2023
Oma-aloitteinen arvostelu
I 100% would rate watches of Australia…
I 100% would rate watches of Australia 5/5
Customer service is there.. shipping and delivery is accurate. Beautiful watches and well packaged.
29. lokakuuta 2022
Watches of Australia is my go to for…
Watches of Australia is my go to for gifts and occasions. Their customer service is beyond the top, Eric always goes above and beyond to answer my questions and queries. The quality of the watches are super high, looks exactly like the images and my always meets my expectations.
11. helmikuuta 2023
You get what you order for👍
Edited:
I received my watch today via DHL post, very happy with the product. Got exactly what I saw on the website also satisfied with the way they comminicated regarding the parcel arrival details. It was unfortunate I did face a little trouble earlier with their reponses, but since I received what I ordered for, I am satisfied and a content customer and take back my words and will say they do deliver what you order for, thank you Watches of Australia🙏
31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Watches of Australia
Hi Karen, your review is extremely misleading to others and to us.
I understand that timely communication is important to our customers, and we apologize if our response time has been slower than you had anticipated. However, please know that we receive a high volume of emails and messages each day, and our team is working diligently to respond to each one in a timely manner. We would never ignore our customers on purpose.
However, we wanted to address some of the statements made in your review that we believe are misleading. We have records that show we shipped your order on 30th March, and we were in communication with you throughout the process to ensure your satisfaction. Additionally, you had indicated to us that you were willing to wait for the new stock to arrive..
I am sorry that you feel 'cheated' we are quiet unsure why that is, since we were communicating with you and shipped your order already.
Thank you for taking the time to leave a review regarding your recent purchase from our store. We appreciate all feedback, both positive and negative, as it helps us to improve our products and services.
wow these watches are amazing
wow these watches are amazing! I purchased multiple watches and they gave me a free ring. Thank you team for small gift.
29. lokakuuta 2022
Got my watch very quick and in perfect…
Got my watch very quick and in perfect condition. Lovely experience.
31. tammikuuta 2023
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