Warmax Arvostelua 49

DO NOT BUY FROM WARMAX Total scam website I am 6 weeks in took payment and no parcel arrived, customer services tell lies, the parcel has been returned to them, the parcel is out for delivery, the parcel was delivered
It is a total scam, I have evidence in emails and Yodel app of no delivery, first offered full refund once received back in warehouse, then offered 50% refund, then told me item wouldnt be sent back to warehouse it would just be destroyed, it will be returned but as attempt to deliver failed I won't get refund as they fulfilled their obligation!
Total scam and full of lies - they need to be shut down

A complete scam! I received the binoculars that I'd ordered but two months later they're claiming that the payment didn't go through and that I owe them money. Do not buy from here.

I would have given no stars but had to choose 1 to leave a review. Company is a scam, registered company house is an overgrown boarded up semi with notices on door. Its not a UK company, the website has 3 items on it, if you go to terms and conditions its all gibberish. The company Candant is based in Honk Kong, all emails go via a third party and the goods never arrive. Avoid as you would bubonic plague. Total scam. Refunded by cc company as Warmax kept saying they were chasing the order via logistics.

Köpte en Åtelkamera som visade sig ha ett defekt simkort. Många och långa konversationer med deras Ai-genererade kundtjänst. De erbjuder sig till sist att betala tillbaka 10 % av värdet eller att jag skickar tillbaka. Bara beskrivningen av hur varan skulle skickas tillbaka och vad det skulle kosta mig är bara det ett argument för att bannlysa dem. Extremt oseriöst.

DO NOT PURCHASE FROM THIS COMPANY ORDERED 10th Feb Express delivery its is now 24th Feb no parcel has arrived. I contact customer services every day to be told to be patient !!! Or to speak to delivery agent ... YODEL who fill me with lies too absolutely shocking service AVOID AVOID AVOID

I received a quick response to my emails
The purchase arrived safe and sound
Very pleased👌

Utter rip off
Paid in full
GPT nothing in return
These people are thieves
Nothing less

J’ai commandé des jumelles suite à un article sur buyerguru que je pensais sérieux. Le colis n’est jamais arrivé malgré de multiples relances à une société de transport qui se moque vraiment de nous. À chaque relance on nous dit « il y a eu un souci avec la livraison, nous la replanifions dans 3-5 business days ». Shady. Ne vous laissez pas avoir comme moi.

Es una vergüenza.
Compré unos prismáticos, por 140€ y eran para regalar. Me llegaron pronto, pero la caja venía rota y los prismáticos no tenían marca, eran un plagio, y los he devuelto. Ahora están retenidos en la aduana China, y la empresa tiene que enviar documentación para que sean liberados y devueltos. Les he escrito varios emails explicandoselo, pero se hacen los tontos. Es na vergüenza de empresa. He gastado 140€ en la compra y 47€ en la devolución, y no se van a devolver. He perdido 187€, es vergonzoso e indignante. Asco de empresa

Jeg købte i marts 2025 3 trail kameraer fra Warmax, og monterede kort efter det første. Det virkede i en uge og derefter skulle jeg betale 800 DKK/år for SIM-delen. Dertil kan man så lægge 300 DKK for Cloud-delen per kamera. I december monterede jeg nummer 2 kamera, betalte SIM og cloud løsning, dog uden at få billeder/video fra kameraet. Det detekterer ikke aktivitet. Efter at have prøvet alt i et par uger, henvendte jeg mig til Warmax for at få hjælp. Vi skrev sammen til de blev trætte af det, og derefter fik jeg at vide at de desværre ikke kunne hjælpe. Problemet blev ikke løst og jeg har derfor bedt om at få mine penge igen mod at jeg returnerer kameraene.Hertil svarer de at de kan sende mig et engangsbeløb svarende til 10% af købssummen mod at jeg beholder skidtet - eller, selv betaler for transporten, ikke kun retur, men den oprindelige transport til mig tilbage i marts, og at de herudover fratrækker 15% af den oprindelige købesum, og at jeg kan risikerer at kameraerne under transport bliver tilbageholdt af tolden i Hong Kong og, at de i så fald ikke refunderer nogen penge. Det er en kinesisk piratbutik af værste skuffe, med aliasser i alle europæiske lande, så de ser ud til at være lokalt repræsenteret. Videokvaliteten er ikke i nærheden af det niveau de sælger kameraerne på og deres night-vision virker ganske enkelt ikke. Jeg forsøger at anmelde dem, og opfordrer andre med samme oplevelser til gøre det samme. De skal ikke have lov til at operere her.

Ordered specific waterproof binoculars. First use in water, now can’t use the binoculars
Update: Now they want me to ship the faulty non-waterproof binoculars at my cost. The nerve! Warmax also threatened me with sending my case to Collections, since the credit card company refunded my money, I am thankful.

I would still prefer to give 0 rating

Item failed to function and company insisted we pay £35 for their delivery to us plus the cost of returning to them and a 15% handling fee on top. They have no UK address or phone number. We managed to get a refund as it was purchased by credit card. Even after explaining the consumer rights act to them on a number of occasions they still refused to comply. So: faulty product and appalling service.

Scam. Ordered binoculars on December 16, still nothing delivered. CS cannot tell me where the delivery is and is sending me fake track links.

UTTER SCAM - avoid at all cost. Mine didn't arrive, no correspondence from company, no reply to repeated emails. This is a scam website

If you really want to buy these binoculars you can direct on Amazon for £65.

£200 thrown away. Binoculars ordered on 28th December; 17th January, whoever is in charge of lying on behalf of Warmax emailed me for a second time insisting they were at my pick up shop. A lie.

You need a 0 option for these bunch of scammers, purchased item they were cheap, faulty and rattled like tin of rocks. 5 emails later and 1 video and they just stopped communication.
$450 AUD down the gurgler , like others have mentioned I read all the reviews and thought I had done enough research.
KARMA do your thing

Received binoculars that are faulty, Warmax will not refund or replace. They are a SCAM! Beware!

Får inget datum för leverans av beställd produkt o jag åberopar ångerrätt. Men då är det försent. När produkten kommer vill jag returnera den. Då ska jag betala returfrakt o får ev tillbaka pengar om inte produkten fastnar i tullen. Alternativt behålla produkten o få 20 % av värdet tillbaka. Efter lång tid o omfattande konversation erhålls återbetalningen. Jag avråder med bestämdhet alla inköp från warmax. Missnöjd med produkt, kundbemötande o hantering av ärendet.

Efter 21 dage ingen kikkert, pengene er trukket!
Hjemmesiden gav indtryk af at den skulle komme fra England , men virkeligheden er Kina.
Køb aldrig noget her!
Hjemmesiden burde lukkes.

Jeg modtog kikkerten efter en lille uge.
Men der er en no name kikkert .
Ikke Warmax som jeg bestilte.
Det passer på ingen måde til deres markedsføring.

Men kikkerten virker pt ok - jeg har haft den med ude i hård frost og umiddelbart ingen problemer.

Men jeg fortrød nu nok jeg ikke valgte en dansk forhandler