When it came time to buy stationery for my little one starting Grade 1, Waltons was the natural first choice - it’s where my parents always bought mine when I was in school. The experience was seamles... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I paid via EFT - the consultant receievd my proof of payment. Consultant forgot to allocate it/finance department didn't allocate it. My order was then cancelled. I had to provide the proof of payment... Näytä lisää
Yritys on vastannut
I am astounded at the variety of products available. Also impressed by the speed of delivery, items well packaged, and the products being of high quality.
Dear Waltons, Thank you for your pro-active stance in dealing with the matter I raised below listed. We are also businesspeople and the fact that you swiftly took action to respond and replace... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä Waltons
Yrityksen kirjoittama
Waltons - Work. School. Life. Simplified.
Waltons is your trusted omnichannel retail partner for all office supplies, business and school essentials. We offer a wide selection of quality products, including school supplies, stationery, technology and the latest office furniture solutions. Whether you’re an individual or a business, our extensive range ensures you stay organised, productive, and efficient in your work and education.
With branches nationwide and an online procurement platform, shopping for office supplies and school essentials has never been easier. We are committed to delivering exceptional customer service, both in-store and online, ensuring your needs are met with care and efficiency.
As a proud Bidvest company and a Level 1 BBBEE contributor, Waltons continues to lead the market by simplifying work, school, and life with products that make a real difference.
Established in 1949, we remain at the forefront of providing business essentials and tools for success to customers across South Africa. Trust Waltons to meet all your business, school, and office needs—work smarter, learn better, and live easier.Yhteystiedot
2nd Floor Bidvest House, 18 Crescent Drive, Melrose Arch, 2196, Johannesburg, Etelä-Afrikka
- +27 11 620 4000
- customercare@waltons.co.za
- waltons.co.za
4,3
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 99 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Professional & Helpful
Lucky from customer services was helpful and professional despite my error and the telecommunication problems that we were having.
Delivery was also friendly and prompt.
25. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Carla,
Thank you for your review. We're grateful for your kind words about Lucky from customer services, and we'll make sure your feedback is passed on to him. We're also glad the delivery was friendly and prompt.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was timeous and well…
The delivery was timeous and well coordinated. It makes it worth it to buy online with the discount compared to in-store.
25. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Derek,
Thank you for your review. We're glad the delivery was timeous and well coordinated, and that buying online with the discount worked out well for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The ordering process was seamless
The ordering process was seamless, delivery was very quick.
Thank you.
23. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Sizakele,
Thank you for your review. We're pleased the ordering process was seamless and that delivery was very quick.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
delivery of the product was extremely…
delivery of the product was extremely promptly undertaken,
23. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Sharon,
Thank you for your review. We're glad your delivery was so prompt.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The price was just right and delivery…
The price was just right and delivery smooth thank you.
22. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Tertia,
Thank you for your review. We're pleased the price was right and that delivery went smoothly.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
The delivery was seamless
The delivery was seamless
Was let down by the product, due to no fault of the supplier.
Products not tailer for the cricut maker 4 machine
21. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Cameron,
Thank you for your feedback. We're glad the delivery was seamless, but we're sorry to hear the products weren't suited to your Cricut Maker 4 machine. A ticket has been opened, which you're welcome to reply to as well, so we can see how we can help.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Communication kudos
Purchased item was out of stock but Waltons communicated immediately following the transaction, and although item was delivered later than originally expected it was handled well.
22. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi David,
Thank you for your feedback. We're sorry the item you ordered turned out to be out of stock and that delivery took longer than originally expected, but we're glad our team communicated with you straight away and handled it well. Thank you for the kudos.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Apologies to Waltons, BAD service by RAM.
I collected my parcel this morning, delivered by RAM to Waltons local store. I checked all details on the parcel, no-where my home address is mentioned on the parcel. RAM is therefore the guilty party, and NOT Waltons. How RAM got hold of my home address is making me feeling very unsafe. My sincere apologies to Waltons, I will buy from you again in future when needed to. I hope RAM gets punished by Waltons, by either cancelling their future services, or by giving a suspended penalty.
25. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Johan,
Thank you for taking the time to set out what happened, and we're very sorry for the run-around this order has caused you. Your order was placed for collection at our Beacon Bay store, and the repeated failed delivery attempts to your home, the promises that weren't kept, and the wasted trips and fuel are not acceptable. We understand your frustration and we'd like to get this resolved. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Vastaus yritykseltä Waltons
Hi Tsepiso,
Thank you for your review. We're glad your delivery was on time and that you're happy with the products.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Quick response from order to delivery
Quick response from order to delivery, good price as well
21. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Leon,
Thank you for your review. We're pleased everything moved quickly from order to delivery and that the price was good too.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Vastaus yritykseltä Waltons
Hi Helen,
Thank you for your review. We're glad you found our service speedy and impressive.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Poor Packaging and Handling during Delivery
The order was delivered with the paper wrapping (over the two packs of Mondi typing paper) seriously damaged. When I opened the parcel, the cover wrapping of both packs of typing paper was damaged and torn open on all four sides.
The damage may have been caused by poor handling by your delivery service. Nonetheless, the two packs of typing paper should have been wrapped much more securely or packed in a box.
22. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Aliyah,
Thank you for letting us know, and we're sorry that both packs of Mondi typing paper arrived with the wrapping torn open on all four sides. You're right that the paper should have been packed far more securely, and we'd like to look into both the packing and the handling of your delivery. A ticket has been opened, which you're welcome to reply to as well.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Best price, products & service
Received my order within a day of placing it. Saves me driving all the way just for medical files. They are also far far cheaper than other companies. Thank you.
22. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Ushmita,
Thank you for your lovely review. We're delighted your order arrived within a day, that it saved you the drive for medical files, and that our prices worked out so much better for you.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Easy navigation and great price for…
Easy navigation and great price for Jacobs coffee beans. Order was processed quickly.
22. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Fredrick,
Thank you for your review. We're glad you found the site easy to navigate, that the price on the Jacobs coffee beans was great, and that your order was processed quickly.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Vastaus yritykseltä Waltons
Hi Thapelo,
Thank you for your review. We're delighted your delivery arrived in less than 48 hours and that we could exceed your expectations.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Vastaus yritykseltä Waltons
Hi there,
Thank you for your review. We're glad the communication and service were good.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Not so fast
The item I ordered said it would be delivered in 2-3 days but it took seven and there was no notification from Waltons during this time of the reasons for the delay. On the plus side, the staff of Waltons Willowbridge were outstanding - helpful, courteous and knowledgeable.
Waltons subsequently reached out to me regarding my review and were very helpful in following up and advising me of the steps they had put in place to prevent any recurrence of the issue. Well done on your Customer Service, Waltons.
21. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Julie,
Thank you for your honest feedback. We're sorry your order took seven days when it was indicated as two to three, and that you weren't kept informed about the reason for the delay. That is not the experience we want for our customers, and a ticket has been opened, which you're welcome to reply to as well. We're glad, though, that the team at Waltons Willowbridge was helpful, courteous and knowledgeable, and we'll be sure to pass your kind words on to them.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Communication service for up to date…
Communication service for up to date progress
17. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Ross,
Thank you for your review. We're pleased the communication kept you up to date on your order's progress.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
QUICK DELIVERY AND REASONABLE PRICE
17. syyskuuta 2026
Vastaus yritykseltä Waltons
Hi Doni,
Thank you for your review. We're glad your delivery was quick and that you found our prices reasonable.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
Vastaus yritykseltä Waltons
Hi Jesse,
Thank you for your review. We're pleased you found us reliable and fast with delivery.
Kind regards,
Elzabé Curlewis (Waltons Customer Success Partner)
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