Wallmur Arvostelua 791

TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Beautiful wall paper samples! I love how we received two actual size prints as well as a full picture print. Fantastic quality!

Saanut 5/5 tähteä

I'm always hesitant to order from 'random' companies like this but I was beyond impressed. The wallpaper arrived within a week, well packaged, and even came with glue!! But the best part was that we f... Näytä lisää

Saanut 3/5 tähteä

The quality of the paper was great and the time frame in which I received my order was very quick. However, the papers’ color was not at all as I expected. It appeared to be beige in the picture a... Näytä lisää

Saanut 5/5 tähteä

Love the wallpaper. Got the Pastel Peony Watercolor Floral for my clients girls bedroom. The order process was super easy. The wallpaper is great quality. And looks super stunning. Their customer se... Näytä lisää

Yrityksen tiedot

  1. Tapetit

Yrityksen kirjoittama

Your wall your imagination. Choose wallpaper murals customized, wall decals and decoration for your taste on wallmur.com. Stunning designs collection. Free expedited delivery.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

791 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 14 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent Service!

They are very good to work with and very quick to respond with any questions that you might have.
Unfortunately we had to replace our mural we purchased 2 1/2 years ago from them because of recent damage to our home and they still had our information and original mural still in their files which made the process quick and easy.
Even with an 8 hour time deference (US - Turkey) their email response was above and beyond!

29. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Chris! It means a lot to hear that even after all this time, we could make the replacement process smooth and easy for you. We’re always here to help, no matter the time difference. So glad everything worked out, and we look forward to being part of your next project too! 😊

Saanut 5/5 tähteä

Excellent services and great customer…

Excellent services and great customer service

1. toukokuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Diomora! We're so happy to hear you had a great experience with our team. Your kind words truly mean a lot. We’d love to assist you again in the future! 😊

Saanut 1/5 tähteä

TOTAL SCAM!!! BUYER BEWARE!

Placed an order, was sent a proof, responded with request for adjustment, they refused and said it was already approved.

I have documented proof that an adjustment was needed. Company was contacted prior about concern of placement and asked me to followup after order. Order was not approved, but I was threatened and harassed after sharing the information publicly. I recieved email after email after email demanding action.

11. toukokuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

This review is not just false; it’s deliberately dishonest. We have full documentation showing that the customer approved the design proof before production began. After giving approval, they attempted to request changes to something clearly not allowed as per our terms.

It's disappointing to see someone twist facts and make baseless accusations after their own approval triggered production. We act with full transparency and fairness, and we stand by our service and communication.

Saanut 5/5 tähteä

BEST WALLPAPER COMPANY I HAVE EVER WORKED WITH

THIS WAS THE BEST EXPERIENCE IHAVE EVER HAD WITH ONLINE PURCHSES. THEY SOLVED MY PROBLEM WITH MY DOORS ANS SENT THE PAPER EXACLTY AS PROMISED AND IT LOOKS PERFECT! THE SEAMS MATCH FLAWLESSLY. IT CAME SUPER QUICKLY . I WAS SO SKEPTICAL AFTER HAVING TWO REALLY BAD SITUATIONS WITH 2 OTHER WALLPAPER COMPANIES. I AM NOT EXAGGERATING THIS COMPANY REALLY HAS IT TOGETHER. I WOULD GIVE THEM A 5+ IF I COULD.
THANK YOU...

30. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Margaret! Your message truly made our day. We're beyond happy to hear everything went perfectly and that we could turn things around after your past experiences. It means the world to know the seams matched flawlessly and the delivery was quick. We’re always here if you need anything and already excited for your next project! 😊

Saanut 5/5 tähteä

First Time Try

The watercolors on the print are nicely done.
I used the cylinder it came in to roll over the product to work out any bubbles. Just a trick I figured out.
I hung the cut outs with painters tape first to get a perspective of space.
I love the look of the finished product. It blends so well.

27. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Kathy! We're thrilled you loved how the design turned out and appreciate you sharing your clever tips. It’s wonderful to hear the final look blended perfectly. Wishing you lots of joy in your refreshed space! 😊

Saanut 1/5 tähteä

Déception sur la qualité du papier

Par rapport aux autres choix qualitatifs proposés pour un même motif, le faible grammage de ce papier dit-intissé (150g/m²) prouve bien son coût économique à l'achat. Le grammage des autres papiers vont jusqu'à 360g/m² ! Certes, ils sont "texturés". C'est un facteur qui aurait dû m'interpeller lors de ma commande, j'en conviens. Trop tard !
- Encollage des lés plutôt que les murs: sur Internet, aucun tuto n'évoque cette technique, quelque soit le type de colle (pour intissés) employée. Tous les tutos conseillent d'encoller les murs.
Quant à la qualité graphique, les motifs que vous présentez sont tous merveilleux, photographiés à... 4m de distance.
On ne va pas épiloguer pendant des mois. C'est fait et néanmoins posé.
Cordialement.
GN

19. huhtikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

Bonjour,
Nous avons bien pris connaissance de votre avis. Après votre réclamation, notre équipe vous a déjà répondu et vous a proposé des solutions adaptées, auxquelles vous n’avez malheureusement pas donné suite.

Nous réaffirmons que le matériau que vous avez reçu est bien un papier intissé, comme indiqué clairement sur la page produit. Ce matériau est utilisé depuis des années par nos milliers de clients sans difficulté. Les instructions d’application fournies tiennent compte du type de colle utilisé et ne remettent aucunement en cause la nature du papier.

Concernant le rendu graphique, celui-ci est conforme aux visuels affichés sur notre site, en haute résolution. Votre retour semble davantage subjectif qu’objectivement fondé.

Nous restons disponibles si vous souhaitez finalement trouver une solution, mais tenons à rappeler que les avis inexactes et non constructifs nuisent à l’expérience globale de notre clientèle.

Cordialement

Saanut 5/5 tähteä

I’m in love with these wallpaper I…

I’m in love with these wallpaper I ordered textured ones and the quality of wallpaper was outstanding very easy to work with and the colors were same as shown in pictures perfect!

21. huhtikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

Thank you so much, Maria! We're so glad you loved the textured wallpaper and found the quality and colors just as expected. It means the world to hear it was easy to work with. We can’t wait to be part of your next project too! 😊

Saanut 5/5 tähteä

Flawless!

Responsive team, superb quality paper and their customer service is flawless! A friend, who mounted the mural for me, is a professional decorator and he said the mural I had chosen was 'exquisite and of top quality manufacture'! Easy to hang, accurately measured. Will order again and again!

10. helmikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

Thank you so much, Katherine! We're truly honored by your words and thrilled that both you and your decorator were impressed with the quality. Knowing it was easy to hang and perfectly measured makes us even happier. We can’t wait to create more for your future spaces! 😊

Saanut 5/5 tähteä

We're happy with our purchase

We're happy with our purchase! This was our first order from Wallmur and I'm happy we chose them. Wallpaper arrived fast, all measurements were correct, and colors right. Would highly recommend !

3. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Anastasia, for sharing your experience. We’re very happy to hear that your first order went smoothly and that everything from delivery speed to the colors and measurements matched your expectations. Your recommendation truly means a lot. We look forward to helping you with your next project.

Saanut 5/5 tähteä

Love our wallpaper

The wallpaper we chose was perfect. The colours looked, the quality is great. We are very happy with wallmur and will definitely order more! Thanks!

27. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Shellina. We're so glad to hear that you’re happy with the wallpaper and that the colors and quality met your expectations. It’s always great to know when a design turns out just right. We’d be happy to assist with your next project whenever you're ready!

Saanut 5/5 tähteä

Acte commercial très cordiale

J’ai bien reçu mon colis, l’affiche est très belle
Mais j’ai du payer des frais de douanes alors que la Turquie est en Europe 9€ c’est honteux.
Après un échange très cordiale avec Wallmur j’ai été remboursé de ce surplus de port.
Merci

16. huhtikuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

Merci beaucoup, Marie-Astrid, pour votre retour. Nous sommes ravis que vous aimiez l'affiche et que tout soit bien arrivé. Concernant les frais de douane, nous comprenons parfaitement votre surprise. Même si la Turquie n'est pas membre de l'Union européenne, nous sommes heureux d’avoir pu résoudre cela rapidement avec un remboursement. Ce fut un plaisir d’échanger avec vous, et nous serions ravis de vous accompagner à nouveau pour vos futurs projets.

Saanut 5/5 tähteä

Shipped very well

Shipped very well, have not installed yet. But looks of high quality!

1. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much for your feedback, Joel! We're glad to hear that your order arrived safely and that you're happy with the look and quality so far. We hope the installation goes smoothly — feel free to reach out if you need any assistance when the time comes!

Saanut 5/5 tähteä

Great product

Great product, easy enough to install. Fast delivery.

1. huhtikuuta 2025
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Vastaus yritykseltä Wallmur

Thank you, Wesley! We're glad to hear that everything from the quality to the delivery speed met your expectations, and that installation was straightforward for you. It means a lot to us that you took the time to share your experience. We look forward to being a part of your next project as well!

Saanut 1/5 tähteä

Very disappointed that the peel and…

Very disappointed that the peel and stick wallpaper started coming off and it’s only been a few weeks installing. Quality is not very good and super expensive.

1. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Hi, we're truly sorry to hear about your experience. This isn’t what we want for our customers. Peel-and-stick wallpaper can be sensitive to certain surface types and preparation methods, and we’d love the chance to look into this further with you. Please reach out to us at info@wallmur.com so we can help make this right.

Saanut 4/5 tähteä

Beautiful wallpaper, slow delivery

The wallpaper was beautiful and great design/quality. It's nice that you can request a free mock-up to see how it will look. I was disappointed in the shipping time as it isn't reflective of what's stated on website. When you place an order it says free "2-4 day" shipping; however from order to delivery it took 3 1/2 weeks to get my wallpaper.

28. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much, Amanda, for your honest and thoughtful feedback. We're truly happy to hear that you loved the wallpaper design and quality, and that the mock-up process was helpful. We sincerely apologize for the delay in shipping. While production and delivery times can occasionally be affected by high demand or courier issues, we understand how frustrating that can be when expectations aren't met. We're reviewing this internally to ensure better clarity on timelines and to improve the experience going forward. We truly appreciate your patience and hope to assist you again in the future.

Saanut 5/5 tähteä

Love the product.

Love the product.

25. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much for your kind words! We're thrilled to hear that you love the product, Eric. If you ever need assistance with a future project or have any questions, we’re here to help.

Saanut 5/5 tähteä

Quality is perfect

Quality is perfect! simple to install and service excellent and fast!

25. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much for your wonderful feedback, Audrey! We're delighted to hear that you found the quality perfect and the installation process simple. It's great to know our service met your expectations, too. We’d love to assist with your next project anytime!

Saanut 5/5 tähteä

Beautiful design

Beautiful design in the wallpaper.

22. helmikuuta 2025
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Vastaus yritykseltä Wallmur

We’re truly sorry for the inconvenience you've experienced. If the wallpaper was mislabeled, we absolutely want to make this right for you. Please reach out to us directly so we can assist with a proper solution or replacement. We understand how frustrating this must be—your satisfaction is very important to us.

Saanut 5/5 tähteä

Great Experience, Love the Mural

Wow, I love this mural. It is perfect and arrived so quickly. I can't believe it arrived within a few days after I ordered. Great customer service and great quality.

26. maaliskuuta 2025
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Vastaus yritykseltä Wallmur

Thank you so much for your kind words! We're thrilled to hear that you love your mural and that everything arrived so quickly. It's always a pleasure to know the quality and service met your expectations. We hope it brings joy to your space for a long time!

Saanut 1/5 tähteä

Beautiful design, but poor quality, not worth the price

The design I chose was absolutely beautiful and I couldn’t wait to get it into my daughter’s nursery. What I received was identical to the sample I purchased in color quality and color. I believe those seeing differences are buying a texture different than the sample. But as we started installation that is when the nightmare began. We followed the application instructions we were given. The wallpaper was a disaster to work with. As we used a tool to remove air bubbles the paper would stretch, leading to the design being off. At other times we would go to remove an air bubble and the paper was so thin it would tear, leaving a hole in the design. The paper is flimsier than some of the card stock I use for crafting. I spent hundreds of dollars on this product and I couldn’t be more disappointed. It had nothing to do with our wall. It is perfectly smooth, no texture.

30. maaliskuuta 2025
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Wallmur

Thank you for sharing your feedback, Kaydee. We’re truly sorry to hear that your experience didn’t match your expectations.

We take great care in selecting high-quality materials, and many of our customers have been very happy with both the design and durability of our wallpapers. That said, we understand how frustrating it must have been for you during installation. Our peel & stick material, while designed for easy application, may not be the best fit for every project—especially if strong pressure or tools are used during installation, which can cause stretching or tearing.

We’d love the opportunity to help resolve this for you. If you reach out to our support team, we’d be more than happy to look into a solution together, whether that’s guidance on application, an alternative material, or another option that might better meet your expectations.

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