I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Näytä lisää
Yritys on vastannut

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
I am installing my second mini wall tomorrow and due to receive my 3rd machine which is a slim wall, later this week. So far, the shipping, installation and customer service has been fantastic! I orde... Näytä lisää
Yritys on vastannut
Beyond happy with VTM. Great communication, exceptional service / support. Their platform / app is easy and works great. 3 machines with more to come.
Great customer support, been an operator with them for over a year and they always get it taken care of. Definitely wanna highlight Chris and Darshak in tech support for always going above and beyond... Näytä lisää
Yritys on vastannut
This was my first time buying a machine and the support was there every step of the way. I had dumb questions they answered and helped me figure out my set up. Jacob was very helpful.
VTM Vending: Pokémon card, vape and smart vending machines with U.S.-based support. VTM Vending designs and supplies smart vending machines for operators, from first-time owners placing one machine to businesses running a multi-site route. Our lineup includes Pokémon and trading card vending machines, vape and nicotine pouch vending machines, and the new AI-powered Smart Cooler, in wall-mounted and freestanding models built for bars, shops and other high-traffic locations. Every machine runs on the same platform: a 32-inch touchscreen, Wi-Fi connectivity and a pre-installed Nayax cashless terminal that accepts cards, tap-to-pay, Apple Pay and other digital wallets. Coil sizes adjust to fit your products, so the same machine can sell card packs, vapes, nicotine pouches or small collectibles. For age-restricted products, an optional ID scanner reads the customer's driver's license before the sale. Our Vending Management System and mobile app let you run every machine from one place. Track sales and restock alerts in real time, update products and on-screen ads remotely, restart a machine, set user permissions and export reports, with your data hosted in the U.S. Service is what our customers mention most. Our U.S.-based team handles onboarding, training and live tech support, backed by a full video tutorial library, replacement parts, a coil sizing guide and state vape law guides. Need inventory? Through VTM Vending Wholesale, operators can source Pokémon booster packs to keep their machines stocked. VTM Vending is based in Solon, Ohio, and ships from our Cleveland-area warehouse. Visit vtmvending.com to compare machines and find the right fit for your location.
Yrityksen kirjoittama
1-Year Limited Warranty
5370 Naiman Parkway, Suite L, 44139, Solon, Yhdysvallat
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vape TM truly stands out as a top-tier provider in both product quality and customer experience. From the moment you engage with them, it’s clear they prioritize professionalism, consistency, and attention to detail. Their selection is impressive, offering a wide range of high-quality products that cater to both newcomers and experienced users. Everything feels carefully curated, and you can tell they take pride in delivering only the best. The reliability of their products and the smooth overall experience make them a brand you can trust.
What really sets Vape TM apart, though, is their exceptional service. Their team is responsive, knowledgeable, and genuinely committed to helping customers find exactly what they need. Whether it’s answering questions, offering recommendations, or ensuring fast and secure delivery, they consistently go above and beyond. It’s rare to find a company that combines great products with such a strong customer-first approach, and Vape TM does it effortlessly.
Support has been great however I think the company would greatly benefit from a tier 1 technical support agent who has expertise with hardware, software and firmware.
my experience with vapetm has been great
Really great customer support from these guys and really great product. I got my machine setup a week ago and it already did over $500. Couldn't be more thankful!
Very knowledgeable sales reps and a great customer service that is very responsive. I got what I needed on time and all of the information for setup/troubleshooting is all on the portal. Highly recommend. Jarett is the best!

Vastaus yritykseltä VTM Vending
Great machines and great customer service. Highly recommend

Vastaus yritykseltä VTM Vending
My experience with vapTM was so great i loved the support i had all throughout my order and i will be continuing to shop for vape vending machines thanks to Coreys help
Will start by saying Corey is absolutely killing it. It has been almost concerning how simple he has made it for me to get into the vending machine business. He responds immediately with answers to my questions and has made the purchase process with these machines super efficient. Not only does he operate professionally on the business side but also makes sure to spare a few extra minutes to converse and have a normal conversation. I look forward to doing more business with VapeTM. Corey is the go to guy!
These guys have truly changed my life! So thankful for this company! Customer service is next level and have always been there for every step of the way! We took a chance with this vending company and they been nothing less than perfect!
Dakota is great, always pleased with my service and great product
They Couldn't get the order correct. Refused to correct their mistake and overnight the part after repeating the same mistake twice.
They made the whole process effortless. Communicated very promptly and answered all my questions, didn’t try to over sell. Everything is super user friendly.
Jarrett was a huge help, the videos on YouTube came in handy forsure! The AI assistant is also a huge help. 100% recommend this company and look forward to purchasing more machines within a few months.
Support is responsive, machines are easy to setup, and delivery was fast. I wish there was some developer options for integrating with my accounting/inventory software but everything else works well.

Vastaus yritykseltä VTM Vending
Dakota was great help highly recommend!!

Vastaus yritykseltä VTM Vending
Dakota has made this process super easy and stream lined. He is very knowledgeable on the industry.

Vastaus yritykseltä VTM Vending
Dakota was very helpful. I’m looking forward to my new business venture.
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