vouchercloud app & website Arvostelua 2 073

I had a query on a voucher and got an almost immediate response and resolution (at 7.30pm!). Great service

Todo bien, no sé muy bien que tengo que hacer para el sorteo pero todo bien jajaja

Never received my bonus, sent all the proof (same old, have never automatically got it!) Blatantly ignored me, I have been waiting for a reply since mid March, sent a follow-up and new query and still nothing. £150 for taking out broadband absolutely give up on seeing it.

Always my go to place before any purchase. easy to access & great deals.

Always great offers to be had to help those purchases online

They are always trustworthy. Sometimes the reward doesn’t come as expected , as long as you contact them and provide all the proof, they will manually send out the reward to you . Brilliant service , especially a big thank you to Kavitha , the agent who has helped me today . 👍

A lot of the voucher codes aren't valid when I try to use them, which is annoying.

Absolute joke, waited nearly 12 months and then they requested the below for a £5 voucher. Poor service

. To investigate your case we will need the below from you:

1. Screenshot to prove you have not cancelled the order e.g. a most recent bill or delivery confirmation email.
2. Screenshot of the order confirmation email with invoice information visible (name, date, product description & order value)
3. Screenshot of the payment and the complete breakdown of the payment.
4. Screenshot of the reward activation email that you received from Vouchercloud showing sender, receiver information along with the date.
5. Screenshot of the purchase- tracked/acknowledged email that you received from Vouchercloud showing the date, sender and receiver information.

Once we receive this information, we will investigate the issue and provide you with an update on your reward claim as soon as possible.

Thank you for your understanding and patience. We look forward to resolving this matter for you.

Fantastic site great discounts i would definitely recommend it.

My reward wasn't tracked through no fault of my own, despite following the instructions to the letter....

Took out Home insurance through Money Supermarket.com with a supposed offer of a £60 voucher.

I have just found this morning that the voucher expired mid March.

No email notification to claim the voucher.

I will look to make legitimate savings with reputable companies in future.

I will avoid both VOUCHERCLOUD and MONEYSUPERMARKET

Resolved my issue. Thank you.

I do use voucher codes sometimes which gives me small discount on my purchases.
Thanks

Easy to navigate this site....genuine discounts and offers with clear info re eligibility etc.

Great website, lots of money saving tips

Pathetic - will argue on and on without helping resolve the situation- I followed the link as instructed but keep being blamed for not doing something right. Whats worse is i sent everything to prove my transaction but still won’t issue the reward! Useless dont bother

It's just so interesting as a shopping experience - they have almost everything! Very smooth process, very good prices, what's not to like .

Once used to system the savings are really good

i like we get a range of different shop/websites discounts,